Panasonic KX-NCP1000, KX-NCP500

130 Installation Manual Document Version 2011-10

5.1.5 Troubleshooting by Error Log

Contents

Main System Components System Components Table Page Equipment Compatibility Notice List of Abbreviations Safety Notices Important Information WARNING SAVE THESE INSTRUCTIONS CAUTION Page Important Safety Instructions SAVE THESE INSTRUCTIONS Page Notice for users in California Introduction The Structure of this Manual About the Other Manuals About the software version of your PBX Trademarks F.C.C. REQUIREMENTS AND RELEVANT INFORMATION Page Table of Contents 2 Activation Key Installation ....................................................................37 4 Guide for the Maintenance Console ...................................................111 Page Page 1.1 Basic System Construction 1.1.1 Main Unit Construction of the Main Unit A. 1.1.2 System Connection Diagram 1.1.2 System Connection Diagram KX-T7600 KX-T7600 Pure IP-PBX * Mountable Equipment 1.1.2 System Connection Diagram 1.2 Optional Equipment 1.2.1 Optional Equipment Page 1.3 Specifications 1.3.1 General Description Page 1.3.2 Characteristics 1.3.3 System Capacity Type and Maximum Number of Slots IPCMPR Card Slot and Free Slots AB C B C A A. B. C. Page Maximum Optional Service Cards Cards Mounted on Other Optional Service Cards Maximum CO Lines and Extensions DSP Card Resources Maximum Terminal Equipment Note for KX-NT265 IP-PT users Digital EXtra Device Port (Digital XDP) Connection Capacity Power Supply Unit Capacity Load Figure Calculation Calculation Example Page Page 2.1 Information about the Activation Keys 2.1.1 Activation Keys Type and Maximum Number of Activation Keys Preinstalled Activation Keys in the DSP Cards Additional Activation Keys in the SD Memory Card (Activation Key Files) Page Page Activation Key Installation Example 2.1.1 Activation Keys Virtual Slots IPCMPR Card SD Memory Card DSP64 Card 2.1.2 Activation Key Code and Key Management System 2.1.3 Activation Key File Installing the Activation Key File in the SD Memory Card Page 3.1 Before Installation 3.1.1 Before Installation Safety Installation Instructions Installation Precautions Wiring Precautions 3.2 Installation of the PBX 3.2.1 Unpacking 3.2.2 Names and Locations Front Back 3.2.3 Frame Ground Connection Test Procedure 3.2.4 Installing/Removing the Optional Service Cards Installing/Removing Optional Service Cards Page 3.2.5 Types of Connectors Page 3.2.7 19-inch Rack Mounting 3.2.8 Floor Standing 3.2.9 Surge Protector Installation Overview Installation Outside Installation a. b. (Underground) Installation of a Ground Rod CO Line PBX Ground Rod Page 3.3 Information about the Main Processing Card 3.3.1 IPCMPR Card Mountable Cards Page Page 3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card (KX-TDE0111) DSP4 Card/ DSP16 Card/ DSP64 Card Screws inside Page 3.3.3 RMT Card (KX-TDA0196) 3.4 Information about the Virtual Cards 3.4.1 Virtual Cards IPCMPR Card Virtual Slots 3.5 Information about the Physical CO Line Cards 3.5.1 LCOT4 Card (KX-NCP1180) RJ45 LED To CO line Page 3.5.2 T1 Card (KX-NCP1187) Switch Settings Page 3.5.3 PRI23 Card (KX-NCP1290) Switch Settings Page 3.6 Information about the Physical Extension Cards 3.6.1 DHLC4 Card (KX-NCP1170) RJ45 LED To extensions RJ45 Connector Page 3.6.2 DLC8 Card (KX-NCP1171) 3.6.3 DLC16 Card (KX-NCP1172) 3.6.4 SLC8 Card (KX-NCP1173) 3.6.5 SLC16 Card (KX-NCP1174) 3.7 Information about the Other Physical Cards 3.7.1 OPB3 Card (KX-NCP1190) 3.7.2 DPH4 Card (KX-TDA0161) To door openers To doorphones 8-pin Terminal Block 10-pin Terminal Block 10 1 3.7.3 EIO4 Card (KX-TDA0164) To external sensors To external relays 8-pin Terminal Block 10-pin Terminal Block 10 1 External Sensor External Relay 3.7.4 ECHO16 Card (KX-TDA0166) 3.7.5 MSG4 Card (KX-TDA0191) 3.7.6 ESVM4 Card (KX-TDA0194) Screws OPB3 Card inside ESVM4 Card 3.8 Connection of Extensions 3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) Page 3.8.2 Parallel Connection of the Extensions With APT With DPT With KX-DT300 Series DPT (except KX-DT321) DPT SLT To SLT 2-conductor wiring cord Connect pins "T" and "R". With KX-T7600 Series DPT (except KX-T7665) DPT SLT To SLT With Other DPT To DHLC4 card 3.8.3 Digital EXtra Device Port (Digital XDP) Connection Slave DPT With KX-DT300 Series DPT SLT Master DPT SLTMaster DPT Slave DPT With KX-T7600 Series DPT SLTMaster DPT Slave DPT 3.8.4 First Party Call Control CTI Connection USB Port USB Cable USB Module To PC 3.9 Connection of Doorphones, Door Openers, External Sensors, and External Relays 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays Maximum Cabling Distance Installing the Doorphone (KX-T30865/KX-T7765/KX-T7775) Page Connection 1. 2. To doorphones/door openers/ external sensors/external relays 3.10 Connection of Peripherals 3.10.1 Connection of Peripherals PC (via MNT Port) Pin Assignments BGM/MOH Pager PC/Printer (via RS-232C) 1. 2. Connection Charts For connecting a printer/PC with a 25-pin RS-232C connector RS-232C Signals Page 3.11 LAN Connection 3.11.1 LAN Connection Connection Chart for LAN Connection 3.12 Power Failure Connections 3.12.1 Power Failure Connections Using Analog CO Line Card and Extension Card RJ45 Connector Pin Assignments for Analog CO line Card RJ45 Connector Pin Assignments for Extension Card 3.13 Starting the PBX 3.13.1 Starting the PBX System Initialization Procedure 1. Page Page Page 4.1 Overview 4.1.1 Overview 4.2 PC Connection 4.2.1 PC Connection PC MNT Port To LAN Port External Modem Connection 1. 2. 4.3 Installation of the Maintenance Console 4.3.1 Installing and Starting the Maintenance Console System Requirements Installing the Maintenance Console Starting the Maintenance Console and Assigning the Basic Items (Quick Setup) Page Page Page Page 5.1 Troubleshooting 5.1.1 Installation Page Page 5.1.2 Connection CAUSE SOLUTION No CAUSE SOLUTION CAUSE Page 5.1.3 Operation Page 5.1.4 Using the Reset Button Operation 5.1.5 Troubleshooting by Error Log Error Log Display Format 3 7 12456 Example: Maintenance Console Page Page Page Page 6.1.2 PBMPR Software File Version 2.02xx New Options 6.1.3 PBMPR Software File Version 4.1xxx 6.1.4 PBMPR Software File Version 5.0xxx Page Page Numerics A B C D L M N O P T U V W Page When you ship the product Product Service For Future Reference Note www.voicesonic.com Phone 877-289-2829