5.1.3 Operation

5.1.3 Operation

PROBLEM

Cannot set the IP address, subnet mask address, and PBX IP address to the IP-PT.

Cannot register the IP-PT.

The IP-PT cannot connect to the PBX.

PROBABLE CAUSE

An unusable value is being set.

The necessary network parameters are not set to the IP-PT.

The wrong IP address, subnet mask address, PBX IP address, or default gateway address was entered.

The Ethernet cable is not connected correctly.

The DHCP server is not active.

SOLUTION

Set an IP address within the valid range.

IP address of the IP-PT/PBX: "1.0.0.0" to

"223.255.255.255" Subnet mask address:

"0–255.0–255.0–255.0–255" (except

0.0.0.0 and 255.255.255.255)

When not using a DHCP server, set the IP

address, subnet mask address, and enter

the PBX IP address. If necessary, also

enter the IP address of the default

gateway.

When using a DHCP server, enter the

PBX IP address.

Check each parameter and enter the

correct value.

Check the Ethernet cable connections.

Restart the DHCP server.

Disable DHCP and re-enter settings as

appropriate.

Whenever you try to make calls using a SIP Extension, a busy tone is heard.

When using the speakerphone on an APT, nothing is audible.

When using the speakerphone/monitor mode with a DPT, nothing is audible.

The PT does not ring.

During a power failure, extensions connected to port 1 of DHLC4 card do not operate.

The status of the port that the SIP Extension is connected to is Out of Service.

The HANDSET/ HEADSET selector is set to the "HEADSET" position.

The "HEADSET" mode is selected by Personal Programming, "Handset/Headset Selection".

The ringer volume is off.

A DPT or APT is connected to the extension port.

The dialing mode (tone or pulse) is incorrect.

Change the port status from Out of

Service to In Service using the

Maintenance Console.

When the headset is not used, set the

HANDSET/HEADSET selector to the

"HANDSET" position.

When the headset is not used, select the

"HANDSET" mode by Personal

Programming.

Turn on the ringer volume.

Disconnect the DPT or APT and connect

an SLT.

Set the Tone/Pulse switch to the other

position.

Document Version 2011-10

Installation Manual

125

Page 125
Image 125
Panasonic KX-NCP1000, KX-NCP500 installation manual Operation

KX-NCP1000, KX-NCP500 specifications

The Panasonic KX-NCP500 and KX-NCP1000 are advanced communication systems tailored for businesses seeking reliable and feature-rich solutions. Both models belong to the KX-NCP series, which is renowned for its versatility, scalability, and integration capabilities.

The KX-NCP500 is designed for small to medium-sized enterprises, while the KX-NCP1000 caters to larger organizations requiring more extensive communication solutions. Both systems benefit from a modular architecture that allows businesses to customize their telephony setup based on individual needs.

One of the key features of these systems is their hybrid technology, which supports both traditional analog and digital telephony alongside Voice over Internet Protocol (VoIP). This dual capability enables organizations to optimize their communication infrastructure, reducing costs and enhancing flexibility. The systems can seamlessly integrate with existing telephone lines while allowing companies to transition to IP-based solutions over time.

Another standout characteristic is the advanced call handling capabilities. Both models support features such as call forwarding, call queuing, and conference calling, ensuring that businesses can maintain efficient communication. The ability to manage multiple line appearances and extensions makes it easy for users to navigate incoming calls effectively, which is vital for customer service and internal coordination.

The KX-NCP500 and KX-NCP1000 also come with robust management tools, including a web-based interface for easy configuration and monitoring. This user-friendly interface allows IT administrators to manage users, configure settings, and analyze call data effortlessly. Additionally, the systems offer enhanced security features, including SIP trunking, encryption, and secure communications, which are crucial for protecting sensitive business information.

For businesses looking to expand their communication capabilities, both models support a wide range of peripheral devices. This includes not only standard desk phones but also wireless handsets, video phones, and specialized devices designed for specific industries, such as hospitality and healthcare.

Furthermore, the systems provide options for unified communications, enabling organizations to integrate email, instant messaging, and video conferencing into their everyday workflows. This holistic approach fosters collaboration and enhances productivity among teams.

In summary, the Panasonic KX-NCP500 and KX-NCP1000 stand out for their hybrid telephony capabilities, comprehensive call handling features, and user-friendly management tools. Their scalability and integration possibilities make them ideal choices for businesses of varying sizes, helping them to achieve efficient and cost-effective communication solutions.