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KX-NCP1000, KX-NCP500 installation manual Index
Models:
KX-NCP1000
KX-NCP500
1
137
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142 pages
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Troubleshooting
Specifications
Characteristics
Install
System Connection Diagram
Wiring Precautions
Problem Probable Cause
Using the Reset Button
Test Procedure
Error Log Display Format
Page 137
Image 137
Index
Document Version
2011-10
Installation Manual
137
Page 136
Page 138
Page 137
Image 137
Page 136
Page 138
Contents
Model No. KX-NCP500
Pure IP-PBX
System Components Table
System Components
Other Physical Card KX-NCP1190
Category
Physical CO Line Card Physical Extension Cards
Incompatible Panasonic Proprietary Telephones
Equipment Compatibility
Compatible Panasonic Proprietary Telephones
List of Abbreviations
Safety Notices
For the PBX
Important Information
For All Telephone Equipment
Security Requirements
What is User Information?
Requirements
Safety Requirements
Important Safety Instructions
While Power
Precaution
Password Security
Structure of this Manual
Introduction
About the Other Manuals
About the software version of your PBX
Notification to the Telephone Company
Combined Use with Alarm Equipment
Ringer Equivalence Number REN
Incidence of Harm to the Telephone Lines
Keep the Software UP-TO-DATE with the Latest Data
Table of Contents
Installation of the Maintenance Console 115
Power Failure Connections 106
Troubleshooting 120
Connection of Peripherals 101
Table of Contents
Section System Outline
Construction of the Main Unit
Basic System Construction
Main Unit
Pure IP-PBX
System Connection Diagram
Mountable Equipment
Model Name
Optional Equipment
Optional Equipment
KX-TDA0196 KX-TDE0110 KX-TDE0111
General Description
Specifications
Extension Connection Cable
Dimension Weight when fully mounted
Characteristics
Type and Maximum Number of Slots
System Capacity
Ipcmpr Card Slot and Free Slots
Slot Type Maximum Number KX-NCP500 KX-NCP1000
Virtual Slots
Virtual Slots of the Ipcmpr Card
Example Virtual Slots of the KX-NCP1000
Card Type KX-NCP500 KX-NCP1000
Maximum Optional Service Cards
Cards Installed in Free Slots or Virtual Slots
Maximum CO Lines and Extensions
Cards Mounted on Other Optional Service Cards
Card Type Maximum Number
Mounted on
DSP4 Card DSP16 Card DSP64 Card
DSP Card Resources
Codec Used
Terminal Equipment Type
Maximum Terminal Equipment
Digital EXtra Device Port Digital XDP Connection Capacity
Power Supply Unit Capacity
Calculation Example
Load Figure Calculation
VPS
Regular Virtual Slot
Activation Key Installation
Activation Keys
Information about the Activation Keys
Type and Maximum Number of Activation Keys
Activation Key Type IP Trunk*1 IP Softphone/IP PT*2
Maximum Supported IP CO Lines/IP Number Telephones/CA Users
Preinstalled Activation Keys in the DSP Cards
Channel IP Proprietary
IP Trunk
IP PT
IP Softphone/IP PT
Activation Keys
Example KX-NCP1000
Activation Key Installation Example
Activation Key Code and Key Management System
Activation Key File
Installing the Activation Key File in the SD Memory Card
Under Configuration, click Slot Click Activation Key
Section Installation
Before Installation
Before Installation
Safety Installation Instructions
Installation Precautions
Wiring Precautions
Unpacking
Installation of the PBX
F GH I J K L
Names and Locations
Frame Ground Connection
Test Procedure
Installing/Removing Optional Service Cards
Installing/Removing the Optional Service Cards
Installing/Removing the Optional Service Cards
Connector Type Pin Number Used for
Types of Connectors
Attaching a Ferrite Core
7 19-inch Rack Mounting
Floor Standing
Overview
Surge Protector Installation
Installation
Installation of a Ground Rod
Outside Installation
Surge Protector Installation
Ipcmpr Card
Information about the Main Processing Card
Function
Mountable Cards
MNT Port/LAN Port 10BASE-T/100BASE-TX
Pin Assignments
LED Indications
Indication Color
Accessories and User-supplied Items
Installation Manual Document Version
RMT Card KX-TDA0196
Virtual Card
Information about the Virtual Cards
Virtual Cards
LCOT4 Card KX-NCP1180
RJ45 Connector
Information about the Physical CO Line Cards
Card Status
Switch Type
Switch Settings
2 T1 Card KX-NCP1187
Usage and Status Definition
Level Function
3 PRI23 Card KX-NCP1290
Card Status SYNC-ERR RAI AIS Sync Link
DHLC4 Card KX-NCP1170
Information about the Physical Extension Cards
Green Orange/Red
2 DLC8 Card KX-NCP1171
3 DLC16 Card KX-NCP1172
4 SLC8 Card KX-NCP1173
5 SLC16 Card KX-NCP1174
1 OPB3 Card KX-NCP1190
Information about the Other Physical Cards
2 DPH4 Card KX-TDA0161
User-supplied not included Copper wire
Pin Terminal Block
3 EIO4 Card KX-TDA0164
C4b C4a C3b C3a C2b C2a C1b C1a
External Relay
Connection Diagram
External Sensor
ECHO16 Card KX-TDA0166
5 MSG4 Card KX-TDA0191
ESVM4 Card KX-TDA0194
Console
Connection of Extensions
PT-interface
DLC16, DLC8 Cards
With APT
Parallel Connection of the Extensions
Using an EXtra Device Port
Using a Modular T-Adaptor
With DPT
With KX-DT300 Series DPT except KX-DT321
With Other DPT
With KX-T7600 Series DPT except KX-T7665
Back View of DPTs
Digital EXtra Device Port Digital XDP Connection
With KX-DT300 Series DPT
To Main Unit / Pabx To TEL
With KX-T7600 Series DPT
Using an EXtra Device Port
KX-T7633/KX-T7636
First Party Call Control CTI Connection
KX-DT343/KX-DT346
Maximum Cabling Distance
Installing the Doorphone KX-T30865/KX-T7765/KX-T7775
Document Version Installation Manual
Connection
Connection of Peripherals
Connection of Peripherals
PC via MNT Port
Pin Assignments
PC/Printer via RS-232C
Signal Name Function Circuit Type
Pager
RS-232C Signals
Connection Charts
For connecting a printer/PC with a 25-pin RS-232C connector
Frame Ground FG
Clear To Send CTS…input
LAN Connection
Connection Chart for LAN Connection
LAN Connection
Power Failure Connections
Power Failure Connections
Using Analog CO Line Card and Extension Card
Analog CO line card LCOT4 1 PFT port
PFT Port Signal Name Function
RJ45 Connector Pin Assignments for Analog CO line Card
RJ45 Connector Pin Assignments for Extension Card
Starting the PBX
System Initialization Procedure
Starting the PBX
RUN Alarm
Confirming the CO Line Connection
Guide for the Maintenance Console
Overview
Overview
PC Connection
PC Connection
Connection via MNT Port of Ipcmpr Card
Serial Interface Connection
External Modem Connection
Installing and Starting the Maintenance Console
Installation of the Maintenance Console
Installing the Maintenance Console
System Requirements
Select KX-NCP500/1000 from PBX Model
Document Version Installation Manual 117
118 Installation Manual Document Version
Section Troubleshooting
Installation
Troubleshooting
Extensions except IP-PT/ SIP Extension do not operate
Problem Probable Cause
Connection
Cause Solution
CO line is connected to the T2/R1
Operation
126 Installation Manual Document Version
Operation
Using the Reset Button
Description
Troubleshooting by Error Log
Error Log Display Format
Sub Code Error Message Log Information
130 Installation Manual Document Version
Appendix
Pbmpr Software File Version
Changed Contents
Revision History
New Options
134 Installation Manual Document Version
Document Version Installation Manual 135
136 Installation Manual Document Version
Index
Numerics
Key
Slots for Virtual CO Line Cards
Document Version Installation Manual 141
Product Service
When you ship the product
For Future Reference
Copyright