Problem

Cause and Remedy

Page

Not able to proceed • If you set the number of copies for individual images

 

the print operation.

beforehand, you cannot proceed printing all images,

 

 

printing an index, printing using DPOF settings, creating

 

 

calendars, composite printing or printing with effects.

 

 

Cancel the number of copies you have set for all

 

images.

 

Unsatisfactory • Are you using different paper than that which is

print quality

indicated?

 

• Horizontal lines

Insert the paper exclusive for this printer.

12

appear across the

• Does the ink sheet have slack?

 

printed image.

Flatten out the ink sheet.

16

Have you inserted the paper with the wrong side facing

 

up?

14

Make sure that you insert the paper with the print side

(glossy surface) facing up.

 

Print quality may be poor if there is condensation2 due to a difference in temperatures.

Wait for approximately 2 hours from the time the

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printer’s power was turned on before attempting to

 

resume printing.

 

• Are the thermal heads dirty?

 

Clean the thermal heads 3.

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Paper jams occur • Have you loaded more than 18 sheets of paper (or

frequently.more than 20 sheets of wide size paper) in the paper

• Paper does not

cassette?

14

feed.

Reduce the number of sheets.

 

• Have you inserted curled paper?

 

Do not use curled paper.

Is the feeding stop adjusted according to the paper size you want to use?

 

Adjust the feeding stop.

 

14

 

 

 

Part of the printed

• Have you used application software to enlarge the image

 

image is cut off.

beyond the printing range of this printer?

 

 

 

Reduce the image size so that it fits within the printer’s

 

printing range.

 

 

 

• Is [Borders] of the digital camera or printer driver

4 set

 

 

to [OFF]?

 

 

 

Select [ON] under [Borders].

 

There is an

• Is [Borders] of the digital camera or printer driver

4 set

 

unexpected margin

to [ON]?

 

on the printed

Select [OFF] under [Borders].

 

images.

 

 

 

2 Condensation

Water droplets will form after a bottle has been removed from a refrigerator during the summer season or in a warm environment. This formation of water droplets is called condensation. Condensation that forms on printed paper and the printer roller and that has not yet dried may cause smudging on the printed image.

Others

Continued on next page

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Image 63
Panasonic KX-PX2M operating instructions Condensation