Manuals / Panasonic / Communications / Telephone

Panasonic KX-TCD505E Before Requesting Help, Problem Possible cause Solution

Models: KX-TCD505E

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Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your Network provider.

If it operates correctly, then the problem is likely to be a fault in your apparatus.

In this case, contact your supplier for advice. Your Network provider may charge you if they attend a service call that is not due to an apparatus supplied by them.

	Problem	Possible cause	Solution	Page
The unit does not work.		• Batteries not installed	• Re-install batteries	p.10
		properly.	properly.
		• AC adaptor of base unit	• Disconnect and then
		not connected properly.	connect AC adaptor.

Display is blank.		• Handset not turned on.	• Turn on power.	p.12

Handset will not turn on.		• Batteries not inserted.	• Insert the 2 rechargeable	p.10
			batteries supplied.
		• Batteries not charged.	• Place handset on base
			and connect AC adaptor
			to base and AC outlet
			(full charge period 7 hrs).

Battery charge icon not		• Dirty charge contact.	• Clean charge/battery	p.11
counting up.			contact and retry charge.
		• Base not powered up.	• Connect AC adaptor to	p.10
			base unit and AC outlet.

icon flashes.		• Handset not registered to	• Register handset to	p.62
		base.	base.
		• Handset out of range of	• Move handset closer to
		base.	base.
		• No power into base unit.	• Connect AC adaptor to	p.10
			base unit and AC outlet.

Handset busy tone heard		• Handset out of range of	• Move handset closer to
when	is pressed.	base.	base.
		• Another handset in use.	• Wait for the other user to
			complete call.

No dial tone.		• Telephone line not	• Insert telephone cord to	p.10
		connected.	network.
			• Turn power OFF then	p.12
			ON.

Cannot dial out.		• Call Bar mode set.	• Turn feature off.	p.50
		• Particular dialled number	• Remove number from	p.58
		is restricted.	call restricted list.
		• Key lock mode ON.	• Turn key lock OFF.	p.16

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Panasonic KX-TCD505E operating instructions Before Requesting Help, Problem Possible cause Solution

Contents

Contents Operating InstructionsFeatures Before Initial UseSales and Support Information Customer Care Centre 01289Direct Sales at Panasonic UK Accessories specific to product type PQLV19EBattery Caution Important InformationEnvironment LocationHow to Use the Handset Soft Keys Location of ControlsHandset PhonebookMeanings of Icons above Soft Keys Base UnitIcons Icons FunctionsMeanings of Symbols and Operations of Keys MeaningPress Joystick Press Right Soft KEYDisplay Display IconsSetting up Battery InstallationBattery Charge ConnectionBattery Information Replacing BatteriesNi-MH Batteries typical 700 mAh Operation Operating Time Ni-Cd Batteries typical 250 mAhPower ON/OFF Power onPower OFF Selecting the Display LanguageSetting the Date and Time Handset TimeTo select 12/24 hour clock Press Right Soft Using the Telephone Receiver or Headset Receiver/Speaker Volume Muting Your ConversationTo Return to Receiver To Mute To Return to the conversation Press Left SoftKey Lock Handset Locator/PagingRecall Feature RediallingDialling with the Redial List Press Right Soft KEY Dialling the Last Number DialledDialling Pause for PBX line/long distance service users Call WaitingTo Return to the First Caller Caller ID Service Standby Mode DisplayCaller ID Making a Call from the Caller ID ListList Menu Caller ID List MenuStoring the Number in the Phonebook Editing the Received Number for CallingRedial List Menu Deleting One/All Caller ID ItemsEditing the Dialled Number for Calling Deleting One/All Redial ItemsUsing the Phonebook Private Category FeatureGreen Orange Red Friends Storing Caller Information Selecting the Input Mode Example Alphabet ModeEntering Names/Characters Keys OperationsFinding Items in the Phonebook Searching for a Name by InitialSearching by Index Search Mode Dialling from the PhonebookEditing a Caller Information Press Left Soft KEY Press Right SoftDeleting Caller Information Hot Keys Registering a Phone Number as a Hot Key Press Left SoftHot Key Dialling with a Hot KeySMS Feature Text Message To Send a Text Message from Fixed Line to Fixed LineTo Send a Text Message from Fixed Line to Mobile To Send a Text Message from Mobile to Fixed LineWriting and Sending a New Messages SMSEntering a Number Manually Entering a Number from the PhonebookEntering a Number from the Caller ID List Entering a Number from the Redial ListText Entry LetterWise Alphabet NumericEntering Text in LetterWise Mode Example When the language choice is EnglishInserting Operations Reading/Displaying a message Press Joystick Sending a messageFollow steps from 6 of Writing and Sending a New Deleting a messageReceiving a Text Message Will soundSelect Receive List DisplayShow SMS lists are memory full. Delete messages Replying to a message SendWriting Sending a NewStoring the Sender’s Phone Number in the Phonebook To 8 of Storing aChanging the SMS Message Centre Numbers ParametersSetting the PBX Line Access Number Turning the SMS Feature On/OffWhen the SMS feature is turned off Settings Menu Chart Handset Settings Menu Chart1st Menu 2nd Menu 3rd Menu Base Unit Settings Menu Chart Other Option Change Base PIN Reset BaseHandset Settings Memo AlarmSetting the Alarm Mode Once or Daily DailySetting the Alarm Off To Stop the AlarmRinger Options Ringer No Ringer Pattern or NameSetting the Ringer Volume Selecting the Ringer Pattern for Private RingSetting the Handset Key Tone ON/OFF Selecting the Standby Mode DisplayDisplay Options Press Joystick toSelecting the Talk Mode Display Setting the Private ColourChanging the Category Name Setting the Direct Call Number Call OptionsCall Bar On/Off Select Direct CallSetting the Direct Call ON/OFF Select Direct On/OffOther Options Changing Handset PIN Personal Identification NumberSelect Change H/S PIN Setting Auto Talk ON/OFF Setting the Battery TypeChanging Handset Name Changing the LetterWise LanguageReset the Handset Settings Handset Initial Settings Functions OFFBase Unit Settings Setting the Base Unit Ringer VolumeSetting Base Joystick orSelecting the Flash/Earth Mode When Flash was selectedSelect Call Option Selecting the Pause TimeSetting the Emergency Calls Call RestrictionPressJOYSTICK Reset the Base Unit Settings Changing the Base Unit PIN Personal Identification NumberSelect Change Base PINBase Unit Initial Settings Function Multi-Unit User Operations Operating Additional HandsetsOperating Additional Base Units Handset Registration to a Base Unit Cancelling a Handset Select Cancel HandsetCancelling a Base Unit Select Cancel BaseFor example, when Handset 1 calls Handset Base Unit SelectionIntercom Between Handsets HandsetFor example, when Handset 1 transfers a call to Handset Transferring a Call to Another HandsetPress Intercom Phonebook Copy Copying an Item Handset 1 Receiver Handset 2 SenderSelect Recv Phonebook Select Send PhonebookCopying All Items Handset 1 Receiver Handset 2 Sender Press JoystickSelect Copy All Items Setting the Walkie-Talkie Mode Walkie-TalkieWhen Group was selected To Turn the Walkie-Talkie Mode On/Off Talking in Walkie-Talkie ModeUsing the Belt Clip Optional HeadsetWall Mounting Problem Possible cause Solution Before Requesting HelpBattery low Recharge batteries more SMS-Text Messaging Problem Possible cause Solution Error Code DescriptionCharacter Table SMS Character Table LetterWise Character Table ButtonsGreek ΑΒΓ Extended AÄÅ Index PINSpecifications Technical InformationGuarantee Panasonic Business Systems U.KFor your future reference Sales Department Panasonic Business Systems U.KPQQX13448ZA D0503MU0