Caller ID Problem Cause/solution | Panasonic KX-TG1031 specification

Useful Information

Caller ID

Problem	Cause/solution
The handset does not	LYou have not subscribed to Caller ID service.
display the caller’s name	Contact your telephone service provider to
and/or phone number.	subscribe.
	LIf your unit is connected to any additional
	telephone equipment such as a Caller ID box or
	cordless telephone line jack, disconnect the unit
	from the equipment and plug the unit directly
	into the wall jack.
	LIf your unit is connected to a telephone line with
	DSL service, we recommend connecting a noise
	filter between the base unit and the telephone
	line jack. Contact your DSL provider for details.
	LThe name display service may not be available
	in some areas. Contact your telephone service
	provider for details.
	LOther telephone equipment may be interfering
	with this unit. Disconnect the other equipment
	and try again.
	LThe caller requested not to send caller
	information (page 21).
	LIf a call is being transferred to you, the caller
	information is not displayed.
	LGenerally, caller information is displayed from
	the 2nd ring.

The caller list/incoming	LThe Caller ID number auto edit feature is turned
phone numbers are not	off. Turn it on and try again (page 24).
edited automatically.	LYou need to call back the edited number to
	activate Caller ID number auto edit.

I cannot dial the phone	LThe phone number you dialed might have an
number edited in the caller	incorrectly edited pattern (for example, the long
list.	distance “1” or the area code is missing). Edit
	the phone number with another pattern (page
	21).

42For assistance, please visit http://www.panasonic.com/help

Image 42

Panasonic KX-TG1031 operating instructions Caller ID Problem Cause/solution

Contents

With 3 Handsets Operating InstructionsWith 2 Handsets With 4 Handsets Making/Answering Calls Product information Model compositionExpanding your phone system Accessory item Quantity Accessory informationIncluded accessories Order number 1031 1032 1033 1034 1035 Additional/replacement accessories Accessory item Order numberSales and support information Important safety instructions Installation BatteryMedical For best performance EnvironmentRoutine care Connecting the AC adaptor and telephone line cord Setting up the base unitSetting up the handset Connecting the AC adaptor Battery installation/ replacement Battery charge Battery level Battery icon Battery level Panasonic battery performance Operation Operating timeCharger Controls Symbols used in these operating instructionsAlarm Base unit Handset Display Setting the unit before useDialing mode Display language Date and time Set date & time i OK Making calls Answering calls Useful features during a call Finding and calling a phonebook item Handset phonebookAdding items to the phonebook OFF Editing items in the phonebook Erasing items in the phonebookChain dial Copying handset phonebook items Copying an itemCopying all items Viewing the caller list and calling back Using Caller ID serviceCaller list Editing a caller’s phone number before calling back Caller ID number auto edit feature Storing caller information into the phonebookErasing caller information Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus View Caller ID Ringer settings Ringer volume Ringer tone*2 Tone Display settings Change language EnglishNew entry Copy all Erase all Once AlarmCustomer support Daily Memory capacity Answering systemTurning the answering system on/off Screening calls Recording your greeting message Using a prerecorded greeting messageGreeting message Playing back the greeting message Listening to messages using the base unit Listening to messages using the handsetOperating the answering system Operating the answering Using the answering systemRemote operation System When the Spanish voice guidance is selected Remote commandsWhen the English voice guidance is selected Key Remote command Skipping the greeting message to leave a message Answering system settingsTurning on the answering system remotely Remote code Message alert Handset settings i OKCaller’s recording time Call screening Using Voice Mail service Making an intercom call IntercomTransferring calls between handsets, conference calls Answering an intercom call Answering transferred calls Press C to answer Registering a handsetDeregistering a handset HS registration i OK Wall mounting Base unit only Belt clip To attach the belt clip To remove the belt clip Headset optional Error messages Troubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solution Problem Cause/solutionMaking/answering calls, intercom Caller ID Problem Cause/solution Answering system Problem Cause/solution Liquid damage Problem Cause/solution FCC and other information Useful Information FCC RF Exposure Warning Compliance with TIA-1083 standard Specifications Customer services Or, contact us via the web atTTY users hearing or speech impaired users can call Warranty For United States and Puerto Rico Ship-In ServiceParts Labor One 1 Year Limited Warranty Limits And Exclusions Index Read these Operating Instructions Call us at 1-800-211-PANAAttach your purchase receipt here Copyright