Useful Information
38
Telephone
Problem Cause & solution
I cannot make or receive calls. LThe AC adaptor or telephone line cord is not
connected. Check the connections.
LIf you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall
socket directly. If the unit operates properly, check
the splitter.
LDisconnect the base unit from the telephone line
and connect the line to a known working telephone.
If the working telephone operates properly, contact
our service personnel to have the unit repaired. If
the working telephone does not operate properly,
contact your service provider.
LThe call bar feature is turned on. Turn it off (page
21).
LYou dialled a call restricted number (page 27).
LThe key lock feature is turned on. Turn it off (page
15).
The unit does not ring. LThe ringer volume is turned off. Adjust the handset
ringer volume (page 20) and the base unit ringer
volume (page 25).
LThe night mode feature is turned on. Turn it off
(page 20, 25).
The batteries should be charging
but the battery icon does not
change.
LClean the charge contact and charge again (page
11).
LThe AC adaptor is disconnected. Plug in the AC
adaptor.
A busy tone is heard when {C} is
pressed.
LThe handset is too far from the base unit. Move
closer and try again.
LAnother handset is on an outside call. Wait for the
other user to complete the call.
Static is heard, sound cuts in and
out. Interference from other
electrical units.
LLocate the handset and the base unit away from
other electrical appliances.
LMove closer to the base unit.
LYour unit is connected to a telephone line with
ADSL service. We recommend connecting a filter
(contact your ADSL service provider) to the
telephone line between the base unit and the
telephone line jack.
The handset stops working while
being used.
LDisconnect the AC adaptor and turn off the
handset. Connect the AC adaptor, turn on the
handset and try again.
TG1805AL(e-e).book Page 38 Thursday, March 17, 2005 9:37 AM