Troubleshooting | Panasonic KX-TG2314 manual

Troubleshooting

Problem

Cause & Remedy

You charged the battery fully, but “Recharge battery” is still displayed and/or “7” continues to flash, or “Charge for 6h” and “8” are displayed.

•Clean the charge contacts and charge again (p. 10).

•The battery may need to be replaced. If you install a new battery, fully charge it (p. 9).

The CHARGE indicator does	• This is normal.
not go out after the battery has
been charged.

The Ringer/Message Alert	• The Message Alert is turned on and new
indicator flashes slowly when	messages in your voice mailbox have been
the handset is not ringing and	recorded. Turn the Message Alert off (p. 17)
in use.	or listen to the new messages (p. 41).

You cannot have a	• Make sure the optional headset is connected
conversation using the	properly (p. 46).
headset.	• If “SP-phone” is displayed, press [C] to
	switch to the headset.

If you cannot solve your	• Visit our website:
problem	http://www.panasonic.com/support
	• Contact us via the web at:
	http://www.panasonic.com/contactinfo
	• Call our customer call center at:
	1-800-211-PANA(7262)

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Panasonic KX-TG2314 manual Troubleshooting

Contents

Page Page Page Page Page Page Charge the battery for 6 hours before initial use GHz Multi-Handset Digital Cordless PhoneModel No. KX-TG2314 Pulse-or-tone dialing capability Attach your purchase receipt here Accessories included Battery Charge For Best PerformanceBase Unit Location/Noise For assistance, please call 1-800-211-PANA7262 Contents Contents Location of Controls Base unitHandset HOLD/INTERCOM Button Location of Controls Charger unitHandset soft keys Handset navigator key Installation Connections Installation Installing the Battery in the Handset Battery strengthTo replace the battery Display prompt Battery strength Installation Battery informationBattery replacement Recharge Programmable Settings How to select a function item from the menuProgramming Guidelines Handset Programmable Settings Function Menu Table Handset Sub-menu Programmable Settings Display Language Handset Dialing Mode Handset Programmable Settings Line Mode Handset Auto Talk Handset Programmable Settings Ringer Volume Handset Press Menu Scroll to Ringer setting by pressing dSelect the desired volume level by pressing d or B Or B , then press Select Programmable Settings Ringer Tone Handset Scroll to Ringer tone by pressing d orSelect the desired ringer tone by pressing d Or B Programmable Settings LCD Contrast Handset Message Alert HandsetScroll to LCD contrast by pressing d or Select the desired contrast by pressing d or Making Calls To have a hands-free phone conversationHands-free Digital Duplex Speakerphone To redial using the redial list Memory Redial Making CallsTo dial after confirming the entered number To redial the last number dialed To turn this feature on, press VE during a Voice Enhancer TechnologyBacklit LCD display/Lighted handset keypad Conversation Answering Calls Or OFFOFF s Auto Talk To transfer the call to another person, see Caller ID Service How Caller ID information is displayedPersonalized Name Display Display Meaning Using the Caller List Viewing the Caller List HandsetPress Rcvd calls, d, or B to enter Caller List Using the Caller List Calling Back from the Caller List HandsetWhat , means If a caller calls more than once Press Select Press Edit repeatedly until the number is Shown in the desired formatTo call the edited number, press C or s To save the edited number into the phone book, press Save Using the Caller List Caller ID Number Auto Edit Handset To turn Caller ID Number Auto Edit on or offScroll to Caller ID edit by pressing d Select Off or On by pressing d or B Press Rcvd calls, d, or B to enter the Caller List Press Select Using the Caller List Erasing Caller Information Handset To erase a specific callerTo erase all entries Phone Book Storing Names and Numbers Handset If you make a mistake when entering a name or number Phone BookSelecting characters to enter names For example, to enter Tom Phone Book Dialing from the Phone Book Handset To search for a name by initial Chain Dial Handset Index tableWhile you are on a call Press Menu Search for the desired item by pressing d or Phone Book Editing an Item in the Phone Book Handset Erasing an Item in the Phone Book Handset Phone Book Copying Items in the Phone Book Handset To copy one phone book item to another handsetPress Menu Scroll to Copy phone book by pressing d Press Select at Copy 1 item Scroll to Copy all items by pressing d Receiving then Phone book Received Tom Jones 01/10 Intercom Paging between Handsets HandsetEx. From the Handset 1 to the Handset During an intercom call Transferring a Call From a Handset to another HandsetQuick call transfer Conference Calls To join a conversation Call Share Voice Mail Service Storing a Voice Mail Access Number HandsetTo erase a stored voice mail access number Scroll to VM tone detect by pressing d VM tone detect KBack dB SaveL Voice Mail Service Listening to Voice Mail Messages Handset Press Menu Press Select at V.M. accessTo listen to your voice mail messages Special Features For Rotary or Pulse Service Users HandsetHandset Locator Base Unit Temporary Tone Dialing Special Features For Call Waiting Service Users Handset Using the Pause KeyCall Waiting Caller ID display For PBX Line/Long Distance Calls Special Features Flash Button Handset Incoming Call Tone HandsetSelecting the flash time Select the desired time by pressing d or B Special Features Key Tone Handset Scroll to Key tone by pressing d or BKey tone On KBack dB SaveL Handset Registering Connecting an optional headset To switch to the speakerphone while using the headsetBelt Clip Optional Headset To charge the handset battery Wall Mounting Wall Mounting Wall Template for the Charger unit Direct Commands Menu item Command Selection itemsDuring programming If the Following Appear on Your Display Display message Cause & Remedy If the Following Appear on Your Display IncompleteNo items stored Line in use Troubleshooting Problem Cause & Remedy Recharge battery is Troubleshooting Important Safety Instructions Important Safety Instructions FCC and Other Information FCC and Other Information FCC RF Exposure Warning Index Index Registration Limited Warranty Coverage Mail-In ServiceLimited Warranty Limits And Exclusions Ave de Infanteria, Km Customer Services Directory For your future reference For product service When you ship the productPage Page Page Page Page Page