Manuals / Kyocera / Computer Equipment / All in One Printer

Kyocera FS-1220MFP Troubleshooting, This chapter explains the following topics, Error Messages

Models: FS-1020MFP FS-1220MFP

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7 Troubleshooting

7 Troubleshooting

This chapter explains the following topics:
Solving Malfunctions	7-2
Error Messages	7-7
Clearing Paper Jams	7-9

7-1

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Kyocera FS-1220MFP manual Troubleshooting, This chapter explains the following topics, Solving Malfunctions, Error Messages

Contents

Operation Guide FS-1020MFP/FS-1220MFPIncluded Guides Contents Page Regarding Tradenames Legal and Safety InformationInterface connectors Compliance and ConformityCDRH Regulations Canadian Department of Communications Compliance StatementEnergy Saving Control Function Safety Instructions Regarding the Disconnection of PowerDuplex Printing Resource Saving - PaperEnergy Star ENERGY STAR Environmental benefits of Power ManagementLegal Restriction on Copying/Scanning Safety Conventions in This Guide Environment Cautions when Handling ConsumablesOther precautions Conventions in This Guide About the Operation GuidePage This chapter explains the following topics 1 Machine PartsFront Machine Components Rear Machine Components1 Original Cover 2 Original Size Indicator Plates 3 Platen Front Machine Components8 Cassette 9 Operation Panel 10 Power Switch 4 Inner Tray 5 Paper Stopper 6 Front Cover 7 Cassette Cover11 Rear Cover 12 Power Cord Connector 13 USB Interface Connector Rear Machine ComponentsMachine Parts Printing the Status Page on Operation PanelStop/Reset key Quiet Mode keyInstalling and Uninstalling Drivers and Utilities PreparationMachine Settings ConfigurationConnecting the Power Cord Connecting the USB CableConnections Starter Toner Container General Guidelines Loading PaperMinimum and Maximum Paper Sizes Selecting the Right PaperCondition CompositionPaper Weight Equivalence Table Basis weightMoisture Content SmoothnessOther Paper Properties Labels Special PaperPostcards SpecificationEnvelopes Colored Paper Thick PaperPreprinted Paper Recycled PaperPreparing the Paper Paper TypeLoading Paper into Cassette When using A6 paper, attach the stopper 3 Adjust the paper length guide to the paper size requiredPreparation Move the stopper to the A6 positionCorrect Incorrect When you attach the cassette cover Loading Originals Software Installing and Uninstalling Drivers and UtilitiesPrinter Driver UserExpress Install Installing the Software in WindowsCustom Install Installation on a MacintoshThis completes the printer driver installation 6 The printer driver installation program starts upPreparation 4 Double-click OS X 10.5 or higher 5 Double-click Kyocera OS X 10.5+5 Click Uninstall Uninstalling Drivers and UtilitiesAccessing KYOCERA Client Tool Machine SettingsKYOCERA Client Tool Functions General KYOCERA Client Tool SettingsOpens the Printing Preferences screen for the selected machine Print TabClick the Device restart icon to restart the machine Device TabViewer User Guide KYOCERA NetMaintenance Tab Screen Overview Status MonitorConfiguration on page Default and Program SettingsCopy Basic Operation on page Print Box Printing from Print Box on pageSelect the program number 1 to 3 to be registered. When a program number is contain a mixture of text and photos Down then 2in1Scan Tab Description TWAIN Settings Quick Scan/TWAIN SettingsQuick Scan Settings Settings on pageAccessing the Configuration ConfigurationConfiguration Screen Device Defaults Tab Preparation Copy Tab Status Monitor Tab You can print the Status Page to check the current settings Printing the Status PageTo print the status page, hold down the Mode Select key for 5 seconds PreparationUsing Programs CopyingBasic Operation Manual DuplexPrograms on page Basic OperationManual Duplex Short Edge Binding Long Edge BindingCopying Functions Using Programs1 Press ID Card Copy ID Card CopyChanging the Default Printer Driver Settings Windows 7 for example PrintingPrinting from Application Software About GX DriverAbout GX Driver Printing from Application SoftwareSelect this tab to change the print quality and graphic settings Use this tab to define basic print options into group profiles that1 Select Print on both sides manual duplex Manual DuplexShort Edge Binding Long Edge BindingSaving to a Print Box Print BoxPrinting from Print Box Changing the Default Printer Driver Settings Windows 7 for exampleUsing Programs ScanningScanning using TWAIN/WIA Push ScanPrograms on page Push ScanC\User\user\My Documents Windows Vista/Windows Using Programs4 Scan to PDF Quick Scan Scan to PDF/Scan to Email/Scan to FolderScan to Email Scan to FolderSelect the color mode setting Scanning using TWAIN/WIAValue Letter , Statement , Executive , A4 , A5 , A6 , B5 JIS Description Toner Container Replacement MaintenanceMaintenance Kit Replacement Cleaning the MachineFrequency of toner container replacement Toner Container ReplacementGeneral Information Replacing the Toner Container 5 Close the front cover. Toner is replenished for about 4 seconds MaintenanceCleaning the Machine Maintenance Kit ReplacementOriginal Cover/Platen Interior of the MachineRubber Roller Metal Roller Conveying Unit Paper Feed Unit MaintenanceTransfer Roller Drum Description Maintenance MenuProlonged Non-Use and Moving of the Machine Maintenance MenuProlonged Non-use Moving the MachineError Messages 7 TroubleshootingThis chapter explains the following topics Solving MalfunctionsSolving Malfunctions SymptomCheckpoints Corrective ActionsCheckpoints SymptomCorrective Actions ReferenceCheckpoints SymptomCorrective Actions ReferenceCheckpoints SymptomCorrective Actions ReferenceSymptom TipsCheckpoints Corrective ActionsError Code KYOCERA Client Tool MeaningRemedy and Status Monitor Error MessagesMessage displayed in Meaning Error CodeRemedy KYOCERA Client ToolPossible Paper Jam Locations Clearing Paper JamsGeneral Considerations for Clearing Jams Troubleshooting Rear CoverFollow the steps below to clear paper jams inside the rear cover Drum Transfer RollerNote Close the top cover first and then close the rear cover Troubleshooting7-11 7-11Check to see if paper is loaded correctly. If not, reload the paper CassetteCheck on and reduction of number of paper sheets loaded If paper feed failure occursEdge fanning and curl straightening No paper feed due to wavy paper edge7-14 TroubleshootingSpecifications 8 AppendixThis chapter explains the following topics Common Functions SpecificationsDescription Copy FunctionsDescription Printer FunctionsDescription Scanner FunctionsAppendix Index Index-2 Index-3 USB interface connectorUSB cable Index-4 Page KYOCERA Document Solutions Europe B.V First Edition 2M4KMEN000