Troubleshooting

Error Messages

If a problem has occurred in the machine, you will be notified by the following display.

The Attention indicator on the operation panel is lit or flashing.

An error code appears in the display on the operation panel.

KYOCERA Client Tool and Status Monitor will show the status of the machine.

If the Attention indicator is lit or flashing and an error code appears in the display on the operation panel, check the KYOCERA Client Tool or Status Monitor.

Error code E-0001

This is displayed in repeating two-digit segments (E-, 00, and 01).

Note If the indicators light or flash repeatedly in manners not described above, a service error has probably occurred. Switch off the power switch, unplug the power cord, and then plug the power cord back in and switch on the power switch. This may clear the error. Even if the error is not cleared, contact your service representative.

Problems that can be resolved by the user are described below.

Message displayed in

Error Code KYOCERA Client Tool MeaningRemedy and Status Monitor*

C-F040

Error has occurred

An error has occurred in the

 

 

machine.

Turn the power OFF and then ON.

C-####

Error has occurred

An error has occurred in the

Make a note of the error code displayed

(except C-F040)

machine.

on the operation panel, and contact your

 

service representative.

 

 

 

 

E-0001

Non-genuine toner is

The installed toner container is

The manufacturer assumes no

 

installed

non-genuine.

responsibility for damage caused by a

 

 

 

non-genuine toner.

 

 

 

We recommend that you only use

 

 

 

genuine toner containers.

 

 

 

When you want to use the toner

 

 

 

container currently installed, press the

 

 

 

Mode Select key and [Stop/Reset]

 

 

 

simultaneously for 3 seconds or more.

 

 

 

 

E-0002

Error has occurred

The installed toner container's

Install the specified toner container.

 

 

regional specification does not

 

 

 

match the machine’s.

 

E-0003

Memory full

Scanning cannot be performed due

 

 

to insufficient memory of scanner.

Only the scanned pages are available. Press [Stop/Reset] and the job will be canceled.

E-0004

Error has occurred

The number of scanned pages

 

 

exceeds the maximum number.

The maximum number of scanned original pages is 99. Only the scanned pages are available. Press [Stop/Reset] and the job will be canceled.

E-0007

Add toner

The toner has run out.

Replace with a new toner container.

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Kyocera FS-1220MFP, FS-1020MFP manual Error Messages

FS-1020MFP, FS-1220MFP specifications

The Kyocera FS-1220MFP and FS-1020MFP are multifunction printers designed to meet the needs of small to medium-sized offices looking for reliable and efficient printing solutions. Both models offer a blend of advanced features and user-friendly interfaces, making them suitable for various office environments.

The FS-1220MFP is equipped with powerful printing capabilities, enabling users to produce high-quality documents at speeds of up to 20 pages per minute. It features a resolution of 1200 x 1200 dpi, ensuring sharp text and clear images. The FS-1020MFP, while slightly slower, still delivers impressive speeds at up to 18 pages per minute. Both devices utilize a compact design, allowing them to fit seamlessly into any workspace without occupying excessive space.

One of the main highlights of these models is their multifunctional capabilities. Both the FS-1220MFP and FS-1020MFP support printing, scanning, copying, and faxing, allowing users to handle a variety of tasks using a single device. This all-in-one functionality reduces the need for multiple machines, ultimately lowering costs and saving space.

In terms of technology, both printers utilize Kyocera's ECOSYS technology, which enhances print efficiency and reduces waste. The long-life consumables mean that users can benefit from lower running costs, as toner cartridges have a longer lifespan compared to traditional toner cartridges. This aspect not only contributes to sustainability efforts but also minimizes downtime associated with frequent replacements.

The FS-1220MFP and FS-1020MFP also feature a user-friendly control panel with a clear display, making it easy to navigate through various functions. Their intuitive interface allows users to quickly access settings and print jobs, enhancing productivity.

Connectivity is another key characteristic of these models, as they come equipped with USB and network interfaces. This allows for seamless integration into existing office networks, enabling multiple users to share the printer without any hassle. The ability to print from smartphones and tablets further adds to the convenience of these multifunction devices.

In summary, the Kyocera FS-1220MFP and FS-1020MFP offer a comprehensive range of features, combining high-quality printing, versatile functionality, and efficient technologies. Their compact design, coupled with user-friendly interfaces and advanced connectivity options, make them ideal choices for modern office environments looking for reliable and cost-effective printing solutions.