Kyocera FS-1220MFP, FS-1020MFP manual Error Messages, Message displayed in

Troubleshooting

Error Messages

If a problem has occurred in the machine, you will be notified by the following display.

•The Attention indicator on the operation panel is lit or flashing.

•An error code appears in the display on the operation panel.

•KYOCERA Client Tool and Status Monitor will show the status of the machine.

If the Attention indicator is lit or flashing and an error code appears in the display on the operation panel, check the KYOCERA Client Tool or Status Monitor.

Error code E-0001

This is displayed in repeating two-digit segments (E-, 00, and 01).

Note If the indicators light or flash repeatedly in manners not described above, a service error has probably occurred. Switch off the power switch, unplug the power cord, and then plug the power cord back in and switch on the power switch. This may clear the error. Even if the error is not cleared, contact your service representative.

Problems that can be resolved by the user are described below.

Message displayed in

Error Code KYOCERA Client Tool MeaningRemedy and Status Monitor*

C-F040	Error has occurred	An error has occurred in the
		machine.

Turn the power OFF and then ON.

C-####	Error has occurred	An error has occurred in the	Make a note of the error code displayed
(except C-F040)		machine.	on the operation panel, and contact your
			service representative.
E-0001	Non-genuine toner is	The installed toner container is	The manufacturer assumes no
	installed	non-genuine.	responsibility for damage caused by a
			non-genuine toner.
			We recommend that you only use
			genuine toner containers.
			When you want to use the toner
			container currently installed, press the
			Mode Select key and [Stop/Reset]
			simultaneously for 3 seconds or more.
E-0002	Error has occurred	The installed toner container's	Install the specified toner container.
		regional specification does not
		match the machine’s.

E-0003	Memory full	Scanning cannot be performed due
		to insufficient memory of scanner.

Only the scanned pages are available. Press [Stop/Reset] and the job will be canceled.

E-0004	Error has occurred	The number of scanned pages
		exceeds the maximum number.

The maximum number of scanned original pages is 99. Only the scanned pages are available. Press [Stop/Reset] and the job will be canceled.

E-0007 Add toner The toner has run out. Replace with a new toner container.

7-7