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| Troubleshooting | |
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Symptom | Checkpoints | Corrective Actions | Reference | |||
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Printouts are wrinkled. | Is the paper damp? | Replace the paper with new paper. | ||||
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Printouts are curled. | Is the paper damp? | Replace the paper with new paper. |
Text is missing on the | — |
Windows test page. |
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This is a problem specific to the | — |
Windows OS. It is not a machine |
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problem. It does not affect print quality. |
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Printouts have dropouts | Check the Drum charge setting in the |
or stray dots. | Maintenance Menu. |
Increase the adjustment value for the |
Drum charge setting in the
Maintenance Menu.
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| — | Run Drum refresh in the Maintenance | |
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| Menu. |
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| — | The drum or developer unit may be | — |
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| damaged. If the problem is not solved |
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| even after printing several pages, call |
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| for service. |
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| Printouts have vertical | — | The drum unit may be damaged. If the | — | ||||||
| streaks |
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| printing several pages, call for service. |
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Faint or blurred printing. Check the toner container. | If necessary, replace the toner | |||||
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| container. |
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| Check the Print density setting in | Increase the adjustment value for the | |
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| KYOCERA Client Tool. | Print density setting in KYOCERA |
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| Client Tool. |
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Check the Drum charge setting in the Maintenance Menu.
Decrease the adjustment value for the |
Drum charge setting in the
Maintenance Menu.