Troubleshooting

Clearing Paper Jams

If paper jams in the paper transport system, or no paper sheets are fed at all, the machine automatically goes offline, and the Attention indicator will flash. KYOCERA Client Tool can indicate the location of the paper jam (the component where the paper jam has occurred). Remove the paper jam. After removing the paper jam, the machine will resume printing.

Possible Paper Jam Locations

Detailed paper jam positions are as follows. Refer to the indicated page number to remove the paper jam.

A

B

Paper Jam

Error Code

Message displayed in KYOCERA

Description

Reference

Locations

 

Client Tool and Status Monitor

 

page

A

J-0511

Paper jam

A paper jam has occurred in the rear

7-10,7-11

 

 

 

cover.

 

B

PF*

Add paper

A paper jam has occurred in the

7-12,7-13

 

 

 

cassette.

 

*PF also appears when the paper has run out. In this case, add paper. Refer to Loading Paper on page 2-4.

General Considerations for Clearing Jams

Bear in mind the following considerations when attempting paper jam removal:

CAUTION When removing a paper jam, pull the paper gently so as not to tear it. Torn pieces of paper are difficult to remove and may be easily overlooked, deterring the paper jam recovery.

If paper jams occur frequently, try using a different type of paper, replace the paper with paper from another ream, or flip the paper stack over. The machine may have problems if paper jams recur after the paper is replaced.

Whether or not the jammed pages are reproduced normally after printing is resumed, depends on the location of the paper jam.

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Kyocera FS-1220MFP, FS-1020MFP Clearing Paper Jams, Possible Paper Jam Locations, General Considerations for Clearing Jams

FS-1020MFP, FS-1220MFP specifications

The Kyocera FS-1220MFP and FS-1020MFP are multifunction printers designed to meet the needs of small to medium-sized offices looking for reliable and efficient printing solutions. Both models offer a blend of advanced features and user-friendly interfaces, making them suitable for various office environments.

The FS-1220MFP is equipped with powerful printing capabilities, enabling users to produce high-quality documents at speeds of up to 20 pages per minute. It features a resolution of 1200 x 1200 dpi, ensuring sharp text and clear images. The FS-1020MFP, while slightly slower, still delivers impressive speeds at up to 18 pages per minute. Both devices utilize a compact design, allowing them to fit seamlessly into any workspace without occupying excessive space.

One of the main highlights of these models is their multifunctional capabilities. Both the FS-1220MFP and FS-1020MFP support printing, scanning, copying, and faxing, allowing users to handle a variety of tasks using a single device. This all-in-one functionality reduces the need for multiple machines, ultimately lowering costs and saving space.

In terms of technology, both printers utilize Kyocera's ECOSYS technology, which enhances print efficiency and reduces waste. The long-life consumables mean that users can benefit from lower running costs, as toner cartridges have a longer lifespan compared to traditional toner cartridges. This aspect not only contributes to sustainability efforts but also minimizes downtime associated with frequent replacements.

The FS-1220MFP and FS-1020MFP also feature a user-friendly control panel with a clear display, making it easy to navigate through various functions. Their intuitive interface allows users to quickly access settings and print jobs, enhancing productivity.

Connectivity is another key characteristic of these models, as they come equipped with USB and network interfaces. This allows for seamless integration into existing office networks, enabling multiple users to share the printer without any hassle. The ability to print from smartphones and tablets further adds to the convenience of these multifunction devices.

In summary, the Kyocera FS-1220MFP and FS-1020MFP offer a comprehensive range of features, combining high-quality printing, versatile functionality, and efficient technologies. Their compact design, coupled with user-friendly interfaces and advanced connectivity options, make them ideal choices for modern office environments looking for reliable and cost-effective printing solutions.