Troubleshooting
Clearing Paper Jams
If paper jams in the paper transport system, or no paper sheets are fed at all, the machine automatically goes offline, and the Attention indicator will flash. KYOCERA Client Tool can indicate the location of the paper jam (the component where the paper jam has occurred). Remove the paper jam. After removing the paper jam, the machine will resume printing.
Possible Paper Jam Locations
Detailed paper jam positions are as follows. Refer to the indicated page number to remove the paper jam.
A
B
Paper Jam | Error Code | Message displayed in KYOCERA | Description | Reference |
Locations |
| Client Tool and Status Monitor |
| page |
A | Paper jam | A paper jam has occurred in the rear | ||
|
|
| cover. |
|
B | PF* | Add paper | A paper jam has occurred in the | |
|
|
| cassette. |
|
*PF also appears when the paper has run out. In this case, add paper. Refer to Loading Paper on page
General Considerations for Clearing Jams
Bear in mind the following considerations when attempting paper jam removal:
CAUTION When removing a paper jam, pull the paper gently so as not to tear it. Torn pieces of paper are difficult to remove and may be easily overlooked, deterring the paper jam recovery.
•If paper jams occur frequently, try using a different type of paper, replace the paper with paper from another ream, or flip the paper stack over. The machine may have problems if paper jams recur after the paper is replaced.
•Whether or not the jammed pages are reproduced normally after printing is resumed, depends on the location of the paper jam.
