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| Troubleshooting | ||
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Symptom | Checkpoints | Corrective Actions | Reference | |||||
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The altitude is 1500 m or | Check the Altitude Setting in the | Set the Altitude Setting in the | ||||||
higher and printouts are | Maintenance Menu. | Maintenance Menu to 1. If there is still |
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too light. |
| no improvement, change the value to |
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| 2. |
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Gray background. | Check the toner container. | If necessary, replace the toner | |||
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| container. |
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| Check the Drum charge setting in the | Increase the adjustment value for the | |
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| Maintenance Menu. | Drum charge setting in the |
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| Maintenance Menu. |
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| — | Run Drum refresh in the Maintenance | |
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| Menu. |
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| Check the Print density setting in | Decrease the adjustment value for | |
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| KYOCERA Client Tool. | Print density in KYOCERA Client |
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| Tool. |
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Dirt on the top edge or back of the paper.
Check the Drum charge setting in the Maintenance Menu.
Increase the adjustment value for the |
Drum charge setting in the
Maintenance Menu.
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| Is the interior of the machine dirty? | If the problem is not solved even after | |
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| printing several pages, clean the |
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| rollers, conveying unit and paper feed |
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| unit. |
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| If the problem is not solved after |
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| cleaning, call for service. |
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| The previous image | Check the Drum charge setting in the | Increase the adjustment value for the | ||||
| remains and lightly | Maintenance Menu. | Drum charge setting in the |
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| printed on the |
| Maintenance Menu. |
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| prepunched paper. |
| Increase the adjustment value 1 level |
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| at a time from the current value. |
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| If there is no improvement after the |
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| value is increased by 1 level, increase |
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| by 1 level again. |
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| If there is still no improvement, return |
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| the setting to the original value. |
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| Gray background with | Check the Drum charge setting in the | Increase the adjustment value for the | ||||
| horizontal streaks near | Maintenance Menu. | Drum charge setting in the |
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| the top edge. |
| Maintenance Menu. |
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