Manuals / Kyocera / Computer Equipment / All in One Printer

Kyocera FS-1020MFP Cassette, Check to see if paper is loaded correctly. If not, reload the paper

Models: FS-1020MFP FS-1220MFP

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Troubleshooting

Cassette

Follow the steps below to clear paper jams in the cassette.

IMPORTANT Do not try to remove paper that has already been partially fed. Refer to Rear Cover on page 7-10.

Note Do not open or close the front cover or rear cover before removing the jammed paper.

Remove any partially fed paper.

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Check to see if paper is loaded correctly. If not, reload the paper.

Press [Start] to clear the error and the machine warms up and resumes printing.

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Kyocera FS-1020MFP, FS-1220MFP manual Cassette, Check to see if paper is loaded correctly. If not, reload the paper

Contents

FS-1020MFP/FS-1220MFP Operation GuideIncluded Guides Contents Page Legal and Safety Information Regarding TradenamesCompliance and Conformity Interface connectorsCDRH Regulations Canadian Department of Communications Compliance StatementSafety Instructions Regarding the Disconnection of Power Energy Saving Control FunctionDuplex Printing Resource Saving - PaperEnvironmental benefits of Power Management Energy Star ENERGY STARLegal Restriction on Copying/Scanning Safety Conventions in This Guide Cautions when Handling Consumables EnvironmentOther precautions About the Operation Guide Conventions in This GuidePage 1 Machine Parts This chapter explains the following topicsFront Machine Components Rear Machine ComponentsFront Machine Components 1 Original Cover 2 Original Size Indicator Plates 3 Platen8 Cassette 9 Operation Panel 10 Power Switch 4 Inner Tray 5 Paper Stopper 6 Front Cover 7 Cassette CoverRear Machine Components 11 Rear Cover 12 Power Cord Connector 13 USB Interface ConnectorMachine Parts Operation Panel Printing the Status Page onStop/Reset key ID Card Copy keyPreparation Installing and Uninstalling Drivers and UtilitiesMachine Settings ConfigurationConnecting the USB Cable Connecting the Power CordConnections Starter Toner Container Loading Paper General GuidelinesSelecting the Right Paper Minimum and Maximum Paper SizesCondition CompositionBasis weight Paper Weight Equivalence TableMoisture Content SmoothnessOther Paper Properties Special Paper LabelsSpecification PostcardsEnvelopes Thick Paper Colored PaperPreprinted Paper Recycled PaperPaper Type Preparing the PaperLoading Paper into Cassette 3 Adjust the paper length guide to the paper size required When using A6 paper, attach the stopperPreparation Move the stopper to the A6 positionCorrect Incorrect When you attach the cassette cover Loading Originals Installing and Uninstalling Drivers and Utilities SoftwarePrinter Driver UserInstalling the Software in Windows Express InstallInstallation on a Macintosh Custom Install6 The printer driver installation program starts up This completes the printer driver installationPreparation 4 Double-click OS X 10.5 or higher 5 Double-click Kyocera OS X 10.5+Uninstalling Drivers and Utilities 5 Click UninstallMachine Settings Accessing KYOCERA Client ToolKYOCERA Client Tool Functions KYOCERA Client Tool Settings GeneralPrint Tab Opens the Printing Preferences screen for the selected machineDevice Tab Click the Device restart icon to restart the machineKYOCERA Net Viewer User GuideMaintenance Tab Status Monitor Screen OverviewDefault and Program Settings Configuration on pageCopy Basic Operation on page Print Box Printing from Print Box on pageSelect the program number 1 to 3 to be registered. When a program number is contain a mixture of text and photos 2in1 Down thenScan Tab Description Quick Scan/TWAIN Settings TWAIN SettingsSettings on page Quick Scan SettingsConfiguration Accessing the ConfigurationConfiguration Screen Device Defaults Tab Preparation Copy Tab Status Monitor Tab Printing the Status Page You can print the Status Page to check the current settingsPreparation To print the status page, hold down the Mode Select key for 5 secondsCopying Using ProgramsBasic Operation Manual DuplexBasic Operation Programs on pageManual Duplex Long Edge Binding Short Edge BindingUsing Programs Copying FunctionsID Card Copy 1 Press ID Card CopyPrinting Changing the Default Printer Driver Settings Windows 7 for examplePrinting from Application Software About GX DriverPrinting from Application Software About GX DriverSelect this tab to change the print quality and graphic settings Use this tab to define basic print options into group profiles thatManual Duplex 1 Select Print on both sides manual duplexLong Edge Binding Short Edge BindingPrint Box Saving to a Print BoxChanging the Default Printer Driver Settings Windows 7 for example Printing from Print BoxScanning Using ProgramsScanning using TWAIN/WIA Push ScanPush Scan Programs on pageUsing Programs C\User\user\My Documents Windows Vista/WindowsQuick Scan Scan to PDF/Scan to Email/Scan to Folder 4 Scan to PDFScan to Email Scan to FolderScanning using TWAIN/WIA Select the color mode settingValue Letter , Statement , Executive , A4 , A5 , A6 , B5 JIS Description Maintenance Toner Container ReplacementMaintenance Kit Replacement Cleaning the MachineToner Container Replacement Frequency of toner container replacementGeneral Information Replacing the Toner Container Maintenance 5 Close the front cover. Toner is replenished for about 4 secondsMaintenance Kit Replacement Cleaning the MachineOriginal Cover/Platen Interior of the MachineMaintenance Rubber Roller Metal Roller Conveying Unit Paper Feed UnitTransfer Roller Drum Maintenance Menu DescriptionMaintenance Menu Prolonged Non-Use and Moving of the MachineProlonged Non-use Moving the Machine7 Troubleshooting Error MessagesThis chapter explains the following topics Solving MalfunctionsSymptom Solving MalfunctionsCheckpoints Corrective ActionsSymptom CheckpointsCorrective Actions ReferenceSymptom CheckpointsCorrective Actions ReferenceSymptom CheckpointsCorrective Actions ReferenceTips SymptomCheckpoints Corrective ActionsError Messages Error Code KYOCERA Client Tool MeaningRemedy and Status MonitorMessage displayed in Error Code MeaningRemedy KYOCERA Client ToolClearing Paper Jams Possible Paper Jam LocationsGeneral Considerations for Clearing Jams Rear Cover TroubleshootingFollow the steps below to clear paper jams inside the rear cover Drum Transfer RollerTroubleshooting Note Close the top cover first and then close the rear cover7-11 7-11Cassette Check to see if paper is loaded correctly. If not, reload the paperIf paper feed failure occurs Check on and reduction of number of paper sheets loadedEdge fanning and curl straightening No paper feed due to wavy paper edgeTroubleshooting 7-148 Appendix SpecificationsThis chapter explains the following topics Specifications Common FunctionsCopy Functions DescriptionPrinter Functions DescriptionScanner Functions DescriptionAppendix Index Index-2 USB interface connector Index-3USB cable Index-4 Page KYOCERA Document Solutions Europe B.V First Edition 2M4KMEN000