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Kyocera FS-1020MFP, FS-1220MFP manual Troubleshooting, 7-14

Models: FS-1020MFP FS-1220MFP

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Troubleshooting

7-14

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Kyocera FS-1020MFP, FS-1220MFP manual Troubleshooting, 7-14

Contents

FS-1020MFP/FS-1220MFP Operation GuideIncluded Guides Contents Page Legal and Safety Information Regarding TradenamesCDRH Regulations Compliance and ConformityInterface connectors Canadian Department of Communications Compliance StatementDuplex Printing Safety Instructions Regarding the Disconnection of PowerEnergy Saving Control Function Resource Saving - PaperLegal Restriction on Copying/Scanning Environmental benefits of Power ManagementEnergy Star ENERGY STAR Safety Conventions in This Guide Other precautions Cautions when Handling ConsumablesEnvironment About the Operation Guide Conventions in This GuidePage Front Machine Components 1 Machine PartsThis chapter explains the following topics Rear Machine Components8 Cassette 9 Operation Panel 10 Power Switch Front Machine Components1 Original Cover 2 Original Size Indicator Plates 3 Platen 4 Inner Tray 5 Paper Stopper 6 Front Cover 7 Cassette CoverMachine Parts Rear Machine Components11 Rear Cover 12 Power Cord Connector 13 USB Interface Connector Stop/Reset key Operation PanelPrinting the Status Page on Quiet Mode keyMachine Settings PreparationInstalling and Uninstalling Drivers and Utilities ConfigurationConnections Connecting the USB CableConnecting the Power Cord Starter Toner Container Loading Paper General GuidelinesCondition Selecting the Right PaperMinimum and Maximum Paper Sizes CompositionMoisture Content Basis weightPaper Weight Equivalence Table SmoothnessOther Paper Properties Special Paper LabelsEnvelopes SpecificationPostcards Preprinted Paper Thick PaperColored Paper Recycled PaperPaper Type Preparing the PaperLoading Paper into Cassette Preparation 3 Adjust the paper length guide to the paper size requiredWhen using A6 paper, attach the stopper Move the stopper to the A6 positionCorrect Incorrect When you attach the cassette cover Loading Originals Printer Installing and Uninstalling Drivers and UtilitiesSoftware Driver UserInstalling the Software in Windows Express InstallInstallation on a Macintosh Custom InstallPreparation 6 The printer driver installation program starts upThis completes the printer driver installation 4 Double-click OS X 10.5 or higher 5 Double-click Kyocera OS X 10.5+Uninstalling Drivers and Utilities 5 Click UninstallKYOCERA Client Tool Functions Machine SettingsAccessing KYOCERA Client Tool KYOCERA Client Tool Settings GeneralPrint Tab Opens the Printing Preferences screen for the selected machineDevice Tab Click the Device restart icon to restart the machineMaintenance Tab KYOCERA NetViewer User Guide Status Monitor Screen OverviewCopy Basic Operation on page Default and Program SettingsConfiguration on page Print Box Printing from Print Box on pageSelect the program number 1 to 3 to be registered. When a program number is contain a mixture of text and photos 2in1 Down thenScan Tab Description Quick Scan/TWAIN Settings TWAIN SettingsSettings on page Quick Scan SettingsConfiguration Accessing the ConfigurationConfiguration Screen Device Defaults Tab Preparation Copy Tab Status Monitor Tab To print the status page, hold down the Mode Select key for 5 seconds Printing the Status PageYou can print the Status Page to check the current settings PreparationBasic Operation CopyingUsing Programs Manual DuplexBasic Operation Programs on pageManual Duplex Long Edge Binding Short Edge BindingUsing Programs Copying FunctionsID Card Copy 1 Press ID Card CopyPrinting from Application Software PrintingChanging the Default Printer Driver Settings Windows 7 for example About GX DriverSelect this tab to change the print quality and graphic settings Printing from Application SoftwareAbout GX Driver Use this tab to define basic print options into group profiles thatManual Duplex 1 Select Print on both sides manual duplexLong Edge Binding Short Edge BindingPrint Box Saving to a Print BoxChanging the Default Printer Driver Settings Windows 7 for example Printing from Print BoxScanning using TWAIN/WIA ScanningUsing Programs Push ScanPush Scan Programs on pageUsing Programs C\User\user\My Documents Windows Vista/WindowsScan to Email Quick Scan Scan to PDF/Scan to Email/Scan to Folder4 Scan to PDF Scan to FolderValue Letter , Statement , Executive , A4 , A5 , A6 , B5 JIS Scanning using TWAIN/WIASelect the color mode setting Description Maintenance Kit Replacement MaintenanceToner Container Replacement Cleaning the MachineGeneral Information Toner Container ReplacementFrequency of toner container replacement Replacing the Toner Container Maintenance 5 Close the front cover. Toner is replenished for about 4 secondsOriginal Cover/Platen Maintenance Kit ReplacementCleaning the Machine Interior of the MachineTransfer Roller Drum MaintenanceRubber Roller Metal Roller Conveying Unit Paper Feed Unit Maintenance Menu DescriptionProlonged Non-use Maintenance MenuProlonged Non-Use and Moving of the Machine Moving the MachineThis chapter explains the following topics 7 TroubleshootingError Messages Solving MalfunctionsCheckpoints SymptomSolving Malfunctions Corrective ActionsCorrective Actions SymptomCheckpoints ReferenceCorrective Actions SymptomCheckpoints ReferenceCorrective Actions SymptomCheckpoints ReferenceCheckpoints TipsSymptom Corrective ActionsMessage displayed in Error MessagesError Code KYOCERA Client Tool MeaningRemedy and Status Monitor Remedy Error CodeMeaning KYOCERA Client ToolGeneral Considerations for Clearing Jams Clearing Paper JamsPossible Paper Jam Locations Follow the steps below to clear paper jams inside the rear cover Rear CoverTroubleshooting Drum Transfer Roller7-11 TroubleshootingNote Close the top cover first and then close the rear cover 7-11Cassette Check to see if paper is loaded correctly. If not, reload the paperEdge fanning and curl straightening If paper feed failure occursCheck on and reduction of number of paper sheets loaded No paper feed due to wavy paper edgeTroubleshooting 7-14This chapter explains the following topics 8 AppendixSpecifications Specifications Common FunctionsCopy Functions DescriptionPrinter Functions DescriptionScanner Functions DescriptionAppendix Index Index-2 USB cable USB interface connectorIndex-3 Index-4 Page KYOCERA Document Solutions Europe B.V First Edition 2M4KMEN000