Panasonic KX-TG3033NZ, KX-TG3021NZ, KX-TG3022NZ, KX-TG3032NZ Caller ID Problem Cause/solution

Models: KX-TG3021NZ KX-TG3032NZ KX-TG3022NZ KX-TG3033NZ

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Useful Information

Caller ID

 

 

 

Problem

Cause/solution

The handset does not

LYou have not subscribed to Caller ID service.

display the caller’s phone

Contact your service provider/telephone

number.

company to subscribe.

 

LIf your unit is connected to any additional

 

telephone equipment such as a Caller ID box or

 

cordless telephone line socket, disconnect the

 

unit from the equipment and plug the unit directly

 

into the wall socket.

 

LYour unit is connected to a telephone line with

 

ADSL (JetStream) service. We recommend that

 

you contact your ADSL service provider to have

 

an ADSL Splitter installed. We do not

 

recommend the use of generic ADSL filters.

 

Contact your ADSL provider for details.

 

LOther telephone equipment such as a monitored

 

Burglar Alarm or the modem in the SKY Digital

 

decoder may be interfering with this unit.

 

Disconnect the other equipment and try again.

 

LThe caller requested not to send caller

 

information (page 21).

 

 

Answering system (KX-TG3031/KX-TG3032/KX-TG3033)

Problem

Cause/solution

I cannot listen to

LA touch tone phone is required for remote

messages from a remote

operation.

location.

LEnter the remote code correctly (page 33).

 

LThe answering system is off. Turn it on (page 32).

 

 

The unit does not record

LThe answering system is off. Turn it on (page 29,

new messages.

32).

 

LThe message memory is full. Erase unnecessary

 

messages (page 30, 31).

 

LIf you subscribe to the Voice Mail service,

 

messages are recorded by your service provider/

 

telephone company not your telephone (page

 

33).

 

 

I cannot operate the

LSomeone is operating the answering system.

answering system.

LIf someone is talking on a conference call, you

 

cannot operate the answering system. Try again

 

later.

 

 

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Panasonic KX-TG3033NZ, KX-TG3021NZ, KX-TG3022NZ, KX-TG3032NZ operating instructions Caller ID Problem Cause/solution