Useful Information
Problem | Cause & solution |
The handset or base unit | LName pronunciation may vary. This feature may not |
does not announce the | pronounce all names correctly. |
displayed caller’s name | LThe handset or base unit will announce each letter of |
correctly. | abbreviations, such as “Co.” and “Inc.”. |
| LCaller ID supports name of up to 15 letters. If the caller’s |
| name has more than 15 letters, the name will not be |
| announced correctly. |
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The caller list/incoming | LThe Caller ID number auto edit feature is turned off. |
phone numbers are not | Turn it on and try again (page 40). |
edited automatically. | LYou need to call back the edited number to activate |
| Caller ID number auto edit. |
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I cannot dial the phone | LThe phone number you dialed might have an incorrect |
number edited in the | edited pattern (for example, the long distance “1” or the |
caller list. | area code is missing). Edit the phone number with |
| another pattern (page 29). |
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|
The display exits the | LThe handset automatically exits after 1 minute of |
caller list while searching. | inactivity. |
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|
Answering system
Problem | Cause & solution |
I cannot listen to | LA touch tone phone is required for remote operation. |
messages from a remote | LPress the remote code correctly and press each key |
location. | firmly (page 52). |
| LThe answering system is off. Turn it on (page 53). |
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|
The other party | LThe recording time is set to “Greeting only”. Select |
complains that they | “1min”, “2min”, or “3min” (page 55). |
cannot leave a voice | LThe memory is full. Erase unnecessary messages |
message. | (page 49). |
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|
“E” flashes and the | LMessage memory is full. Erase unnecessary messages |
ANSWER ON indicator | (page 49). |
flashes rapidly. No new |
|
messages are recorded. |
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|
I cannot operate the | LSomeone is operating the answering system. |
answering system. | LIf someone is talking on a conference call, you cannot |
| operate the answering system. Try again later. |
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During message | LA call is being received. Answer the call and start again |
playback, the unit rings | from the beginning after hanging up. |
and cancels playback. |
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The message indicator | LNew messages have been recorded. Listen to the new |
on the handset flashes | messages (page 49) or turn the message alert off (page |
slowly. | 55). |
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64For assistance, please call
