Useful Information

Troubleshooting

General use

Problem

Cause/solution

The unit does not work.

LMake sure the battery is installed correctly and

 

fully charged (page 10).

 

LCheck the connections (page 9).

 

LUnplug the base unit’s AC adaptor to reset the

 

unit. Reconnect the adaptor and try again.

 

LThe handset has not been registered to the

 

base unit. Register the handset (page 37).

 

 

I cannot hear a dial tone.

LConfirm the telephone line cord is properly

 

connected (page 9).

 

LDisconnect the unit from the telephone line and

 

connect a known working telephone. If the

 

working telephone operates properly, contact

 

our service personnel to have the unit repaired.

 

If the working telephone does not operate

 

properly, contact your service provider/

 

telephone company.

 

 

The communication

LThe handset may not be properly registered. Try

between the base unit and

to re-register the handset (page 37).

the handset is unstable.

 

 

 

The indicator on the top

LNew Voice Mail messages have been recorded.

right of the handset flashes

Listen to the new Voice Mail messages (page

slowly.

29).

 

 

Programmable settings

 

Problem

Cause/solution

I cannot program items.

LProgramming is not possible while either the

 

base unit or another handset is being used. Try

 

again later.

 

 

I cannot set the alarm.

LIn order to set the alarm, you must first set the

 

date and time (page 14).

 

LThe handset has lost communication with the

 

base unit. Move closer to the base unit, and try

 

again.

 

 

While programming, the

LA call is being received. Answer the call and

handset starts to ring.

start again after hanging up.

 

 

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Panasonic KX-TG6022NZ Troubleshooting, General use Problem Cause/solution, Programmable settings Problem Cause/solution