Problem Cause/solution
I cannot dial the phone
number edited in the caller
list.
RThe phone number you dialed might have been
edited incorrectly (for example, the long distance
“1” or the area code is missing). Edit the phone
number with another pattern (page 33).
Time on the unit has
shifted.
RIncorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
Manual (off) (page 26).
The 2nd caller’s
information is not displayed
during an outside call.
RIn order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first contact
your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting with
Caller ID services (CWID).
Answering system
Problem Cause/solution
The unit does not record
new messages.
RThe answering system is turned off. Turn it on
(page 35).
RThe message memory is full. Erase unnecessary
messages (page 36).
RThe recording time is set to Greeting only.
Change the setting (page 40).
RIf you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 39).
I cannot operate the
answering system.
RSomeone is using the unit. Wait for the other user
to finish.
RA caller is leaving a message. Wait for the caller to
finish.
RThe handset is too far from the base unit. Move
closer.
For assistance, please visit http://www.panasonic.com/help 51
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