Samsung CLX-8540ND manual Samsung Scan Manager Problem, Fax problems optional, Condition, work

	Condition		Suggested solutions
Message appears		•	There may be a copying or printing job in
on your computer			progress. Try your job again when that job is
screen:			finished, try your job again.
•	“Device can't be	•	The selected port is currently being used.
	set to the H/W		Restart your computer and try again.
	mode you want.”	•	The printer cable may be improperly
•	“Port is being		connected or the power may be off.
	used by another	•	The scanner driver is not installed or the
	program.”		operating environment is not set up properly.
•	“Port is	•	Ensure that the machine is properly
	Disabled.”		connected and the power is on, then restart
•	“Scanner is busy		your computer.
	receiving or	• The USB cable may be improperly connected
	printing data.		or the power may be off.
	When the
	current job is
	completed, try
	again.”
•	“Invalid handle.”
•	“Scanning has
	failed.”
Samsung Scan Manager Problem
	Condition		Suggested solutions
Samsung Scan		Check your system requirements. Samsung
Manager does not		Scan Manager works in Window and
work.		Macintosh (Page 2.2.)
Fax problems (optional)
	Condition		Suggested solutions
The machine is not		•	Unplug the power cord and plug it in again.
working, there is no		•	Ensure that there is power being supplied to
display and the			the electrical outlet.
buttons are not
working.
No dial tone		•	Check that the phone line is properly
sounds.			connected.
		•	Check that the phone socket on the wall is
			working by plugging in another phone.
The numbers		Make sure that the numbers are stored in
stored in memory		memory correctly. Print a Fax Phone Book.
do not dial		(Page 6.8)
correctly.

Condition		Suggested solutions
The original does	• Make sure that the paper is not wrinkled and
not feed into the		you are inserting it in correctly. Check that
machine.		the original is the right size, not too thick or
		thin.
	•	Make sure that the DADF is firmly closed.
	• The DADF rubber pad may need to be
		replaced. Contact a service representative.
Faxes are not	•	The receiving mode should be set to Fax.
received	•	Make sure that there is paper in the tray.
automatically.	•	Check to see if the display shows any error
		message. If it does, clear the problem.
The machine does	• Make sure that the original is loaded in the
not send.		DADF or on the scanner glass.
	•	Check the fax machine you are sending to,
		to see if it can receive your fax.
The incoming fax	• The fax machine sending you the fax may be
has blank spaces		faulty.
or is of poor quality.	•	A noisy phone line can cause line errors.
	•	Check your machine by making a copy.
	•	The toner cartridge may have reached its
		estimated cartridge life. Replace the toner
		cartridge, referring to page 13.4.
Stretched words	The fax machine sending the fax had a
appear on an	temporary document jam.
incoming fax.
There are lines on	Check your scan unit for marks and clean it.
the originals you	(Page 13.2)
sent.
The machine dials	The other fax machine may be turned off, out
a number, but the	of paper, or cannot answer incoming calls.
connection with the	Speak with the other machine operator and ask
other fax machine	her/him to solve out the problem.
fails.
Faxes do not store	There may not be enough memory space to
in memory.	store the fax. If the display shows the low
	memory message, delete any faxes you no
	longer need from the memory and then try to
	store the fax again. Please call for service.
Blank areas	You may have chosen the wrong paper
appear at the	settings in the user option setting. For details
bottom of each	about paper settings. (Page 4.9)
page or on other
pages, with a small
strip of text at the
top.

14.20 <Troubleshooting>