Troubleshooting | Samsung CLX-8540ND specification

2Open the guide in the direction shown.

3Carefully remove the misfed paper in the direction shown.

If the paper does not move when you pull, or if you do not see any paper in this area, stop and go to step 4.

4Lift the front part of the tray up slightly to release the tray from the machine.

5Remove the jammed paper by gently pulling it straight out.

Once you remove the jammed paper here, open the side cover and then close it to clear the error message on the display.

6Close the side cover and insert the paper tray. Lower the rear part of the Tray to align the rear edge with the corresponding slot of the machine, then insert it completely.

14.4 <Troubleshooting>

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Samsung CLX-8540ND manual Troubleshooting

Contents

Multi Functional Printer Page Contact Samsung Worldwide Turkey Contents Faxing Optional Loading originals and print mediaCopying Page Basic printing Using USB flash memoryScanning Machine status and advanced setup Using Document BoxUsing Standard Workflow Maintenance Troubleshooting Ordering supplies and accessories Glossary Index Installing accessoriesSpecifications About this user’s guide Finding more information Laser Safety Statement Safety and Regulatory InformationImportant Precautions and Safety Information Recycling Ozone SafetyPower Saver Correct disposal of batteries in this product Replacing the Fitted Plug for UK Only Fax BrandingRinger Equivalence Number You should also know that Original SSLeay License Declaration of Conformity European CountriesOpenSSL License Approvals and CertificationsPage Special features Introduction Features CLX-8540ND Use USB flash memory devices Machine overview Front view Rear view Control panel overview Touch screen Machine Setup buttonIntroducing the touch screen and useful buttons Job Status button Interrupt button Power Saver buttonUnderstanding the Status LED Status Menu map Main screen Supplied software ContentsSoftware overview Samsung Priters Samsung AnyWeb Print Windows Printer driver featuresSystem requirements Macintosh Linux Setting up the hardware Getting Started Configuring network protocol via the machine Setting a Color StandardSetting up the network Supported operating systems Installing the software Starting the program Using the SetIP programInstalling the program Double click Application SetIP Setting the authentication password Altitude adjustmentMachines basic settings Setting the date and time Setting the default tray and paper Setting job timeoutUsing power saving feature Changing the display language Understanding the keyboard Changing the default settingsChanging the font setting On the scanner glass Loading originals and print mediaLoading originals Dadf Selecting print media Specification on print media Type Size Dimensions Weight Capacitya Guidelines for special print media Media sizes supported in each modeGuidelines for selecting and storing print media Media type Guidelines Transparencies To avoid damaging the machine, use only Changing the size of the paper in the paper tray Punched paper Loading paperEnvelope Label Label Banner paper Tips on using the multi-purpose trayMulti-purpose tray Setting the paper size and type Basic tab CopyingUnderstanding the Copy screen Advanced tab Copying originals Image tab Reducing or enlarging copies Changing the settings for each copyChanging the size of originals Copying on both sides of originals Duplex Deciding the form of copy output Collated / Staple Selecting the type of originals Using special copy featuresColor Mode Changing the darkness Copying ID with the manual ID copy option Press the Setup tab Copy Setup Mamual ID Copy SetupID card copying Press Edit Template Poster copying Press the Advanced tab ID Copy Mamual ID Copy SetupUp or 4-up copying N-up Press the Advanced tab Poster Copy Booklet copying Clone copyingBook copying Press the Advanced tab Clone Copy Watermark copying Cover copyingTransparency copying Press the Advanced tab WaterMark Multi-Bin Overlay copyingAuto crop copying Erasing edges Shifting margins Adjusting backside imagesErasing background images Gray enhance copying Sending a fax from a computer Faxing OptionalPreparing to fax Sending a fax from your Computer Understanding the Fax screen Checking a sent fax list Sending a fax Setting the fax headerPress the Setup tab Fax Setup Machine ID & Fax No Sending a fax Redialing the last number Sending a fax manually On Hook DialAutomatic resending Select Redial Term and Redial Times Sending a priority fax Delaying a fax transmissionPress the Advanced tab Delay Send Sending multiple faxes in a single transmission Receiving a fax Printing received faxes on both sides of the paper Adjusting the document settingsResolution Receiving faxes in memory Darkness Setting up a fax phonebookOriginal Type Erase Background Storing Group fax numbers Group No Using the polling optionSetting up a fax phonebook using SyncThru Web Service Individual Press the Advanced tab Polling Store Storing the originals for pollingPrinting Deleting the polling document Polling from a remote Mailbox Using MailboxPolling a remote fax Creating Mailbox Storing originals in Mailbox Faxing to a remote Mailbox Sending a fax in toll save time Adding documents to a reserved delay fax jobPrinting a report after sending a fax Press Toll Save Forwarding a received fax to other destination by a fax Forwarding a received fax to other destinationForwarding a sent fax to other destination by a fax Forwarding a sent fax to other destination by an email Forwarding a sent fax to other destination by server Setting up the end fax toneSetting up receiving faxes in color Forwarding a received fax to other destination by server Basic screen ScanningUnderstanding the Scan screen Scan to Email Scan to Server Options tabScan to PC Scanning originals and sending through email Scan to Email Press Scan to Email Setting up an email account Storing email addresses Global Entering email addresses by the address bookEntering email addresses by the keyboard Press Address Book from To, Cc, Bcc tab of Scan to Email Using Samsung Scan Manager Press Properties Preparation for scanning to SMB/FTP Select Duplex and Resolution in the Options tabScanning originals and sending via SMB/ FTP Scan to Server Scanning and sending to SMB/FTP server Feature Resolution dpi File Format Scan to Server Changing the scan feature settingsFeature Resolution dpi File Format Scan to Email Original Size Quality Scan PresetScan to Edge File Format Printing a document Canceling a print jobBasic printing Understanding the USB screen Using USB flash memoryAbout USB memory Plugging in an USB memory device Scanning Scanning to an USB memory deviceScan to USB Output tab Machine senses and determines the size of the original Erase Background To print a document from a USB memory device Printing from a USB memory deviceFile Policy Press USB Print Understanding the Document Box screen 10Using Document BoxAbout Document Box Document Box Screen Document List Screen Box Adding ScreenEdit a Box Screen Storing documents during copy, scan, fax function Storing documents to Document boxStoring documents from document box Press Add From Scan Understanding the Standard Workflow Screen Using Standard WorkflowAbout Standard Workflow Workflow Screen Transmit Tab Workform Creating ScreenInput Tab Properties Tab Various Operations with Workform Machine Status screen Machine SetupAdmin Setting screen General settings Browsing the machine’s status Adjusted here. Tray Confirmation Message is Option Description TimersPower Saver Adjustment Option Description Stored Job File From SyncThru Web Service. Click SettingsMachine Settings System Home Policy Copy Setup Fax Setup Junk Fax Setup When you select Answering Machine/FaxSpeaker Volume Ring Volume Network Setup Security Access Control User Authentication Method Select Security External Authentication Server SMB Server Enabling network authentication by KerberosEnabling network authentication by SMB Enabling network authentication by Ldap Information Hiding Change Admin. PasswordLog User Accounting Method Optional Service Adjusting the color contrast Adjustment Color Tone Adjustment Activation Activates Inner Temperature Condition The machineLSU Temperature Condition The machine Setting Color Standard and applies to Document Box Management Standard Workflow Management Printing a report Machine status and advanced Monitoring the supplies life MaintenancePrinting a machine report Finding the serial number Checking Document Box Cleaning your machineSending the toner reorder notification Maintaining the toner cartridge Redistributing toner Replacing the toner cartridge Pull the corresponding toner cartridge out from the machine Pull the corresponding toner cartridge out from the machine Replacing the imaging unit Expected cartridge life Maintenance Replacing the waste toner container Managing your machine from the website Maintenance PartsTo access SyncThru Web Service Items Part Name Yield Average Clearing document jams TroubleshootingTips for avoiding paper jams Misfeed of exiting paper Roller misfeed Clearing paper jams Tray Troubleshooting Optional tray Optional high capacity feeder Paper inside the machine Fuser area Duplex unit area Stacker finisher Paper jam in front of finisher Understanding display messages Paper jam at exit of finisher Reinstall Message Meaning Suggested solutions Xxx tonerInstalled. Install it Message Meaning Suggested solutions Finisher door is Duplex path Message Meaning Suggested solutions Original paper jamMessage Meaning Suggested solutions Paper jam inside Inside of scanner Another problem Message Meaning Suggested solutions Replace with newSwitch is locked or Service Paper feeding problems Solving other problemsTouch screen problem Printing problems Condition Possible cause Suggested solutions Dropouts Printing quality problemsToner specks Color or Black Condition Suggested solutions White SpotsVertical lines Background Option through Printer Settings Utility or Condition Suggested solutions SkewCondition Suggested solutions Loose toner Curl or wave Copying problems Scanning problems Samsung Scan Manager Problem Fax problems optional Common Windows problems Common PostScript problems Common Linux problems Problem Possible Cause and Solution An I/O error is reported while scanning Common Macintosh problems Problem Suggested solutions Supplies Ordering supplies and accessoriesAccessories How to purchase DSK10S Installing a memory module Installing accessoriesPrecautions to take when installing accessories Disconnect the power cord Activating the added memory in the PS printer properties Select Device SettingsReplacing the Stapler Select the Samsung CLX-8540 Series PS printer Enabling Fax feature after installing the fax Option kit Specifications General specifications Printer specifications Copier specifications Scanner specifications Facsimile specifications optional Glossary ADF ECM Jbig Pstn Index FDI USB REV Software section Contents Using Windows Postscript Driver Using Smart Panel For a USB-connected Typical Installation Installing Printer SoftwareInstalling Software for Local Printing Custom Installation Select Typical installation for a local printer. Click Next Select Custom installation. Click Next Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click Next Removing Printer Software Installing mono printer driver Click OK in the Install From Disk window Printing a Document Printing to a file PRN Select Printers and Faxes Select your printer driver icon Printer SettingsSaved in My Documents Basic Tab Paper Tab Cover Scaling OptionsAdvanced Paper Options First Transparency Separator Font/Text Color ModeGraphics Tab Raster Compression Samsung Tab Using a favorite settingAdvanced Tab Using Help Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up Printing Poster Printing in the Type Printing PostersPrinting Booklets Fitting Your Document to a Printing on Both Sides of PaperChange percentage of your document Selected Paper Size Editing a Watermark Using WatermarksUsing an Existing Watermark Deleting a Watermark What is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page Overlay Using Windows PostScript Driver Advanced From the Direct Printing Utility window Overview Direct Printing UtilityPrinting Check the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and Faxes SmarThru Office appears Using SmarThru OfficeScanning Fax Scanning Process with TWAIN- enabled SoftwareScan To Windows 2008/Vista Scanning Using the WIA DriverWindows XP/Server Windows Understanding Smart Panel Printer SettingTroubleshooting Guide Toner Level Opening the Troubleshooting Guide Changing the Smart Panel Program Settings Getting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Click Uninstall Installing the SmartPanelUninstalling the Unified Linux Driver Opening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Printers Tab Classes Tab Scanners ConfigurationPorts Configuration Sharing Ports Between Printers and Scanners Configuring Printer Properties Printing from Applications Click Properties Scanning a DocumentPrinting Files Using the Image Manager Adding Job Type Settings Tools Function Select Easy Install and click Install. Easy Install is Installing SoftwareUninstalling software Select Uninstall and click Uninstall For a USB-connected Setting Up the PrinterFor a Network-connected Click Add on the Printer List Layout Changing Printer SettingsPrinting a Document Graphics Job SettingJob Accounting Paper Printer Features Advanced Options Optional Finisher Front Cover Smart Color Back Cover Transparency SeperatorFront and Back Cover Option Printing Multiple Pages on One Sheet of Paper Duplex Printing Scanning with network ScanningScanning with USB Index Macintosh 42 uninstall