4Pull up on the stacker lever and then close the stacker front cover.
Paper jam at exit of finisher
1Gently pull the paper out through the exit area.
2Close the side cover. Printing automatically resumes.
Understanding display messages
Messages appear on the Smart Panel program window or on the control panel display to indicate machine status or errors. Refer to the tables below to understand the messages meaning to correct the problem, if necessary. Messages and their explanations are listed in alphabetical order.
Note
• If the message is not in the table, cycle the power and try the printing job again. If the problem persists, call for service.
•When you call for service, it is very convenient to provide the service representative with the contents of display message.
•Some messages may not appear in the display depending on options or models.
•[xxx] indicates the part of the each toner cartridge or each imaging unit.
•[yyy] indicates the part of the machine.
•[zzz] indicates the error code. When you contact the service center, this error code help to handle the problem.
•You may see an exclamation mark ( 
) or a cross mark
( 
) on the upper left of the display, in that case, press the question mark to browse detailed information on the supplies.
Message | Meaning | Suggested solutions |
|
|
|
[yyy] is worn. | The life of the part | Replace the part with |
Replace with new | expires totally. | a new one. Call for |
one |
| service. |
|
|
|
[xxx] imaging unit | The imaging unit you | Install a Samsung- |
is not compatible. | have installed is not | genuine imaging unit, |
Check userís | for your machine. | designed for your |
guide |
| machine. |
|
|
|
[xxx] imaging unit | The imaging unit is not | Install the imaging |
is not installed. | installed, or the CRUM | unit. If it is already |
Install it | (Consumer | installed, try to |
| Replaceable Unit | reinstall the imaging |
| Monitor) in the | unit. |
| cartridge is not | If the problem |
| connected. | |
| persists, please call | |
|
| for service. |
|
|
|
Replace with new | The imaging unit is at | Replace a imaging |
[xxx] imaging unit | the end of its life. | unit with a Samsung- |
| When the imaging unit | genuine imaging unit. |
| replacement message | (Page 13.6) |
| appears on the screen |
|
| and if you select |
|
| Continue, this |
|
| message displays. |
|
|
|
|
