TG8011_8021BX(e).book Page 45 Monday, September 29, 2008 1:07 PM
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.
General use
Problem | Cause/solution |
The unit does not work. | L Make sure the batteries are installed correctly |
| (page 13). |
| L Fully charge the batteries (page 13). |
| L Check the connections (page 12). |
| L Unplug the base unit’s AC adaptor to reset the |
| unit and turn off the handset. Reconnect the |
| adaptor, turn on the handset and try again. |
| L The handset has not been registered to the |
| base unit. Register the handset (page 29). |
The handset display is blank or | L The handset is in screen saver mode (page |
goes dark when on a call. | 14). Activate the handset display again by: |
| – pressing {<} or {>} when on a call. |
| – pressing {ih} at all other times. |
| L “LCD Dimming” is set to “Off” while on |
| charge. Change the setting (page 24). |
| L The handset is not turned on. Turn the power |
| on (page 15). |
The handset phonebook | L Undisplayable characters are replaced with |
entries I copied are not | spaces for entries copied from/to additional |
displayed correctly. | handsets other than |
I cannot hear a dial tone. | L The base unit’s AC adaptor or telephone line |
| cord is not connected. Check the connections. |
| L If you are using a splitter to connect the unit, |
| remove the splitter and connect the unit to the |
| wall jack directly. If the unit operates properly, |
| check the splitter. |
| L Disconnect the base unit from the telephone |
| line and connect the line to a known working |
| telephone. If the working telephone operates |
| properly, contact our service personnel to |
| have the unit repaired. If the working |
| telephone does not operate properly, contact |
| your service provider/telephone company. |
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