TG8011_8021BX(e).book Page 48 Monday, September 29, 2008 1:07 PM

Useful Information

Problem

Cause/solution

I cannot make a call.

L The dialling mode may be set incorrectly.

 

Change the setting (page 16).

 

L The handset is too far from the base unit.

 

Move closer and try again.

 

L Another unit is in use. Wait and try again later.

 

L Answering system is being used.*1 Wait and

 

try again later.

 

L The key lock feature is turned on. Turn it off

 

(page 19).

*1 KX-TG8021

 

 

 

Caller ID

 

 

 

Problem

Cause/solution

Caller information is not

L You must subscribe to a Caller ID service.

displayed.

Contact your service provider/telephone

 

company for details.

 

L If your unit is connected to any additional

 

telephone equipment, remove and plug the

 

unit directly into the wall jack.

 

L If you use a DSL/ADSL service, we

 

recommend connecting a DSL/ADSL filter

 

between the base unit and the telephone line

 

jack. Contact your DSL/ADSL provider for

 

details.

 

L Other telephone equipment may be interfering

 

with this unit. Disconnect the other equipment

 

and try again.

Caller information is slow to

L Depending on your service provider/

display.

telephone company, the unit may display the

 

caller’s information at 2nd ring or later.

 

L Move closer to the base unit.

Time on the unit has shifted.

L Incorrect time information from incoming

 

Caller ID changes the time. Set the time

 

adjustment to off (page 26).

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Panasonic KX-TG8021BX, KX-TG8011BX, KX-TG8012BX operating instructions Caller ID Problem Cause/solution