TG8511_19BX(e).book Page 41 Thursday, July 8, 2010 5:44 PM
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.
General use
Problem | Cause/solution |
The handset does not | L Place the handset on the base unit or charger to turn |
turn on even after | on the handset. |
installing charged |
|
batteries. |
|
The unit does not | L Make sure the batteries are installed correctly (page |
work. | 8). |
| L Fully charge the batteries (page 8). |
| L Check the connections (page 8). |
| L Unplug the base unit’s AC adaptor to reset the unit and |
| turn off the handset. Reconnect the adaptor, turn on |
| the handset and try again. |
| L The handset has not been registered to the base unit. |
| Register the handset (page 29). |
The handset display is | L The handset is in screen saver mode (page 12). |
blank or dark. | Activate the handset display again by: |
| – pressing {<} or {>} when on a call. |
| – pressing {ic} at all other times. |
| L “LCD in charging” is set to “Off” while on charge. |
| Change the setting (page 24). |
| L The handset is not turned on. Turn the power on (page |
| 12). |
I cannot hear a dial | L Make sure that you are using the supplied telephone |
tone. | line cord. Your old telephone line cord may have a |
| different wiring configuration. |
| L The base unit’s AC adaptor or telephone line cord is |
| not connected. Check the connections. |
| L Disconnect the base unit from the telephone line and |
| connect the line to a known working telephone. If the |
| working telephone operates properly, contact our |
| service personnel to have the unit repaired. If the |
| working telephone does not operate properly, contact |
| your service provider/telephone company. |
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