Troubleshooting
Before you call for service, determine the symptoms and make a few simple checks as shown below.
| Symptoms | Checks | Page | ||
Power does not turn ON. | • Is the power cord plugged in? | 24 | |||
• The lamp cover is ajar. Firmly replace the cover. | |||||
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No picture even if the power is turned ON. | • Please replace lamp with a new one. Please consult your nearest | ||||
LAMP indicator blinks red. | dealer, if not still repaired. | ||||
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| The TEMP indicator | • Check whether or not the vents are clogged. | 65 | |
The power turns | flashes red. | • Is the set being used in a location that is hot? | 65 | ||
Power turns off while |
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OFF. |
| • Please consult your nearest dealer. | 65 | ||
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| another indicator is | |||
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| flashing. |
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| • Are the batteries dead or inserted incorrectly? | 7 | |
Remote Control does not function. | • Is the Remote Control sensor in direct light of fluorescent lamps or | 10 | |||
other strong sources of light? | |||||
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| • Did you correctly set the Remote Control code? | ||
Image shakes. |
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| • Is the antenna or antenna cable old, broken or shorted? | - | |
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| • Is the antenna cable connected properly? | ||
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| • A sudden temperature change may have caused condensation in the |
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| internal optics which results in blurring or vertical lines. Please wait | - | |
Image is not clear. | until room temperature is normal and constant before turning power | ||||
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(blurring / vertical lines) | ON. These symptoms will clear up as time passes. |
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| • Depending on the connected device, a 1080i input signal may cause |
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| the picture to flicker. If the connected device has a format selection | - | |
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| switch, set the format to 720p. |
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Color patches or no color. | • When using a VCR and selecting channels on the TV, is the TV/ | - | |||
VIDEO mode for the VCR set to TV? | |||||
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| • Is the antenna facing the right direction? | - | |
Image appears doubled or tripled. | • Is the antenna receiving any signals reflected off of mountains or | - | |||
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| buildings. | ||
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Images disappear at the top and bottom of | • When using 16:9 image software, there is no picture at the top and | - | |||
the screen. |
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| bottom of the screen (cinema vision size software, etc.). | ||
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During ZOOM modes, the image is cut off at | Please adjust the | 57 | |||
the top and bottom. |
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The Projection Display set makes a high | • This is the sound of the internal starting UP. This is not a malfunction. | - | |||
whistling sound when the power is ON. | |||||
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Some parts of the screen are always lit |
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while others do not light up. | • This is a characteristic of the DMD and not a malfunction. | - | |||
Some parts of the screen do not light up. |
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Fan is operating even though TV Power is | • This is because the cooling fan is operating. The fan will stop after | 24 | |||
OFF. |
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| about 1 minute. | ||
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An OSD instructing to replace the lamp is | • Replace lamp with a new one. | ||||
displayed. (The LAMP indicator is lit red.) | |||||
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Relighting the lamp when it is hot makes a | • This is a characteristic of the lamp and not a malfunction. | - | |||
sound. |
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When viewing with HDMI connection, |
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picture is displayed with unnatural colors (as | • Change “Color Corr.” from “Off” to “On”. | 41 | |||
if red and blue are reversed). |
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68 | For assistance, please call : |
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