Before Requesting Service
Check the following points once again if you are having trouble with your unit.
Power
Monitor
Remote Control
DVD/CD/Video CD
PROBLEM |
| CORRECTION |
| Page |
|
No power… |
| Completely insert Power Plug into an AC outlet. |
| 9 |
|
| Set POWER button to ON. |
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Power turns itself off... |
| Auto |
| 28, 30 |
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| there is no broadcast signal in TV or Playback mode. Turn the power back on. |
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| Make sure your antenna system (TV or CABLE) is correctly set. |
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| 10 |
| |
No picture or sound... |
| Completely insert Power Plug into an AC outlet. |
| 9 |
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| Set POWER button to ON. |
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Poor picture with normal sound... |
| Adjust BRIGHTNESS, SHARPNESS, and PICTURE controls in the SET UP Video |
|
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| Adjustment. |
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Poor sound with normal picture... |
| Adjust VOLUME control. |
| 16 |
|
Poor TV reception... |
| Adjust SHARPNESS and PICTURE controls in the SET UP Video Adjustment. |
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No color or poor color... |
| Adjust TINT and COLOR controls in the SET UP Video Adjustment. |
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Ghost (multiple) images... |
| Install a directional antenna. |
| 10 |
|
TV programs cannot be watched... |
| Make sure the selected channel is in unit’s memory. |
| 15 |
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| Aim Remote directly at the remote sensor on the unit. Avoid any object blocking signal |
| 9 |
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| path. |
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Unit cannot be controlled... |
| Inspect the remote batteries. |
| 6 |
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| Exposing unit remote sensor to direct fluorescent or outdoor light may cause signal |
| 9 |
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| interference. |
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ACTION, PLAY, SELECT, SET POWER, etc. |
| Press TV for TV mode. |
| 9 |
|
| Press DVD for DVD mode. |
| 9 |
| |
buttons cannot be selected... |
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| Check remote batteries. |
| 6 |
| |
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Play fails to start even when PLAY is pressed... |
| This unit cannot play discs other than DVDs, CDs and Video CDs. |
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| 6 |
| ||
| The disc may be dirty and require cleaning. |
| 7 |
| |
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Picture is distorted during rapid advance or rapid |
| The picture will be somewhat distorted at times; this is normal. |
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reverse... |
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No Forward/Reverse search play... |
| Some discs may have sections which prohibit Forward/Reverse search. |
| 30 |
|
Audio soundtrack and/or subtitle language is not |
| The audio soundtrack and/or subtitle language selected at DVD initial settings must |
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the one selected at the initial settings... |
| exist on the disc. |
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No subtitles... |
| Subtitles appear only when available on disc. |
| 32 |
|
| Select “ON” at the “Subtitle language” section to display subtitles. |
| 32 |
| |
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Alternative audio soundtrack |
| Alternative language cannot be selected with discs which do not contain more than one |
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| language. |
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(or subtitle) language cannot be selected... |
| For some discs, alternative language cannot be selected with the AUDIO or SUB TITLE |
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| button. Try selecting it from the DVD menu if available. |
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Angle cannot be changed... |
| This function is dependent on software availability. Even if disc has multiple angles, |
| 40 |
|
| they may be recorded for specific scenes only (ANGLE Indicator on unit lights up). |
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If you cannot resolve the problem, please call the Customer Satisfaction Center for product assistance at
To locate an authorized servicenter call toll free
46 |
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For assistance, please call : |
