Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your dealer for instructions.
Power |
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| No power. |
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| • | Insert the AC power supply cord securely. | 4 | ||||||||||||||||
| The unit is automatically | • | The unit was switched to standby by the sleep timer or | 9, 27 | ||||||||||||||||||||
| switched to the standby |
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| mode. |
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Unresponsive or inoperable function |
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| No response when buttons | • | This unit cannot play discs other than the ones listed in these operating | 7, 21 | ||||||||||||||||||||
| are pressed. |
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| instructions. |
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| • | Some operations may be prohibited by the disc. | — | ||||||||
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| • | The unit may not be operating properly due to lightning, static electricity or | — | ||||||||
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| some other external factor. Turn the unit off then back to ON. Alternatively, turn |
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| the unit off, disconnect the AC power supply cord, and then reconnect it. |
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| • | Condensation has formed: Wait 1 to 2 hours for it to evaporate. | — | ||||||||
| No operations can be | • | Check that the batteries are installed correctly. | 6 | ||||||||||||||||||||
| performed with the remote | • | The batteries are depleted: replace them with new ones. | 6 | ||||||||||||||||||||
| control. |
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| • | Aim the remote control at the remote control sensor and operate. | 6, 8 | ||||||||||||||||
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| • | The remote control and main unit are in different modes. | 28 | ||||||||
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| Change the remote control mode to match the main unit mode. |
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| Cannot play DVDs. |
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| • | CD MODE is on. Press and hold | 12 | ||||||||||||||||
| No picture or sound. |
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| • | Check the video or audio connection. | 4, 5 | ||||||||||||||||
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| • | Check the power or input setting of the connected equipment. | — | ||||||||
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| • | Check that the disc has something recorded in it. | — | ||||||||
| You have forgotten your | • | While stopped and “DVD/CD” is the source, press and hold [ |
| , STOP] on the | — | ||||||||||||||||||
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| ratings password. |
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| main unit and [ 10] on the remote control until “Initialised” disappears from the |
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| Reset all the settings to |
| television. |
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| Factory Preset. |
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| Turn the unit off and on again. |
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| All settings will return to the default values. |
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| Other products respond to | • | Change the remote control operating mode. | 28 | ||||||||||||||||||||
| the remore control |
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Specific operation undesirable or unexpected |
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| It takes time before play | • | Play may take time to begin when an MP3 track has still picture data. Even after | — | ||||||||||||||||||||
| starts. |
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| the track starts, the correct play time will not be displayed. This is normal. |
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| • | This is normal on DivX video. |
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| Folders deeper than the | • | Folders deeper than the eighth layer are displayed as the eighth layer. | — | ||||||||||||||||||||
| eighth layer on a data disc |
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| are not displayed correctly. |
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| A menu screen appears | • | This is normal for Video CDs. | — | ||||||||||||||||||||
| during skip or search. |
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| Playback control menu | • | Press [ |
| ] twice and then press [ , DVD/CD]. | — | ||||||||||||||||||
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| doesn’t appear. |
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| with |
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| playback control |
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| The program and random | • | These functions do not work with some | — | ||||||||||||||||||||
| play functions do not work. |
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| Programmed items are not | • | Some items cannot be played even if you have programmed them. | — | ||||||||||||||||||||
| played. |
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| Scenes are skipped |
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| • | If you change the volume or sound fi eld/quality setting during “Advanced Disc | 17 | ||||||||||||||||
| intermittently. |
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| Review”, the function continues without the |
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| Press [ , DVD/CD] to cancel “Advanced Disc Review”. |
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Subtitle |
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| Subtitle position is wrong. | • | Adjust the position. (“Subtitle Position” in the Display Menu) | 17 | ||||||||||||||||||||
| No subtitles. |
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| • | Display the subtitles. | 16 | ||||||||||||||||
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| • | Subtitles may not be displayed depending on the disc. | — |
REFERENCE
DANSK
FRANÇAIS
LANG - 4
LANG - 5
RQTV0238
31
5/4/07 12:01:00 AM |