Panasonic SV-SR100 Product Service, Mail To, Centralized Factory Servicenter

For Product Information, Operating Assistance, Literature Request, Dealer Locations, and all Customer Service inquiries please contact:

1-800-211-PANA (7262), Monday–Friday 9 am–9 pm; Saturday–Sunday 9 am–7 pm, EST.

or send e-mail: consumerproducts@panasonic.com

Web Site: http://www.panasonic.com You can purchase parts, accessories or

locate your nearest servicenter by visiting our Web Site.

Accessory Purchases:

1-800-332-5368 (Customer Orders Only)

Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday–Friday; 6 am to 10:30 am Saturday; PST)

(Visa, MasterCard, Discover Card, American Express, Check)

Product Repairs	Centralized Factory Servicenter
		Panasonic Services Company
MAIL TO:		1705 N. Randall Road,
		Elgin, IL 60123-7847

Attention: SD Repair

Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter. Customer’s in Puerto Rico, please ship or carry in to location below (“Service in Puerto Rico”)

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/

Factory Servicenter:

Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina,

Puerto Rico 00985

Phone (787) 750-4300 Fax (787) 768-2910

Product Service

1.Damage requiring service— The unit should be serviced by qualified service personnel if:

(a)The AC power supply cord or AC adaptor has been damaged; or

(b)Objects or liquids have gotten into the unit; or

(c)The unit has been exposed to rain; or

(d)The unit does not operate normally or exhibits a marked change in performance; or

(e)The unit has been dropped or the cabinet damaged.

2.Servicing— Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized servicing personnel.

3.Replacement parts— When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.

4.Safety check— After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.

Product information

For product information or assistance with product operation:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@ panasonic.com, or web site (http://www.panasonic.com/sd).

In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, web site (www.panasonic.ca), or an authorized Servicentre close to you.

In other areas, consult your dealer.

Reference

RQT6457

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