Panasonic TG2382PW operating instructions Troubleshooting, Answering System Problem Cause & Remedy

Troubleshooting

Answering System

Problem Cause & Remedy

The Answering System is on, but incoming messages are not recorded.

•The recording time is set to “Greeting only”. Select “1 minute”, “2 minutes” or “3 minutes” (p. 23).

•Memory is full. Erase some, or all, of the messages (p. 51).

“FULL ” is displayed and the ANSWER ON indicator flashes rapidly, and no new messages are recorded.

•Memory is full. Erase some, or all, of the messages (p. 51).

You cannot access the Answering System from the base unit or the handset.

•If more than one other user is using the handsets and base unit, you may not be able to access the Answering System. Try again later.

•If the Answering System is responding to a call or another user is listening to messages in the Answering System, you cannot access the Answering System. Try again later.

•While 2 other handsets are making a conference call, you cannot access the Answering System. Try again later.

•Your handset is too far from the base unit. Move closer to the base unit.

You cannot access the Answering System from a touch tone phone.

•Make sure you enter the correct remote code (p. 55).

•The Answering System may not respond if the tones are too short to activate the unit. Press each button firmly.

•The Answering System is off. Turn it on (p. 57).

During playback on the	•To answer the call, press	or	.
handset, incoming call	For playback, start again from the beginning
tones are heard.	after hanging up.
When you play back	•The date may be set wrong. Adjust the date
messages or you turn the	(p. 15).
Answering System on, the

unit announces the wrong day.

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