Troubleshooting, Cordless Telephone Problem | Panasonic TG2382PW

Troubleshooting

Cordless Telephone

Problem

Cause & Remedy

“No link to base Move closer to

base, try again” is displayed and an alarm tone sounds.

•You are too far from the base unit.

Move closer to the base unit and try again.

•Plug in the AC adaptor of the base unit.

•Raise the base unit antenna.

Static, sound cuts in/out, fades. Interference from other electrical units.

•Locate the handset and the base unit away from other electrical appliances (p. 6).

•Move closer to the base unit.

•Raise the base unit antenna.

The handset does not ring. •The ringer volume is OFF. Set to HIGH, MEDIUM or LOW (p. 19).

•If more than one other user is using the handsets and base unit, the handset may not ring. Those users will hear incoming call tones (p. 48) and the IN USE/HOLD indicator ﬂashes quickly on the base unit.

The handset display is •Charge the battery fully (p. 10). blank.

You cannot store a name and phone number in the directory.

•You cannot store an item in the directory while the handset is in the talk, speakerphone, intercom or remote operation mode.

•Do not pause for over 60 seconds while storing.

While programming or searching, the handset starts to ring and stops the program/search.

•To answer the call, press or . Start again from the beginning after hanging up.

You cannot make an internal/external call with the handset.

•You cannot make a call when the handset is

in the remote operation mode. Exit the mode by pressing (OFF) (p. 52).

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Panasonic TG2382PW operating instructions Troubleshooting, Cordless Telephone Problem

Contents

Charge the battery for about 15 hours before initial use Operating Instructions Accessories included Attach your purchase receipt here Energy StarFor extra orders, call For KX-TG2382B/KX-TG2382PW users For KX-TG2383S users Contents Temporary Tone Dialing For Rotary or Pulse Service Users Canceling the Handset Registration Battery charge For Best PerformanceBase unit location/Noise Location of Controls Base unitCharger unit Handset How to use the Navigator keyLocation of Controls This key has four active areas that are indicated by arrows Installation Connections Installation Installing the Battery in the HandsetBattery Charge Charging Display prompt Battery strength Battery strengthBattery information Recharge Belt Clip Connecting the optional headset to the handsetTo switch to the speakerphone while using the headset Optional Headset Programming Guidelines Programmable SettingsHow to select a function item from the menu Ringer tone GF H=Save Programmable Settings Function Menu TableUseful information Press Ö Next key Date and TimeScroll to Date and time by pressing Ö or Ñ Press á Press á Save key Dialing Mode For Caller ID service users pTo check the date/time Line Mode Select a or B by pressing Ö or Ñ Press á Save key Auto Talk Feature Select On or Off by pressing Ö or Ñ Press á Save key Select the desired volume by pressing Ö or Ñ Ringer VolumeScroll to Ringer setting by pressing Ö or Ñ, and press á To turn the ringer on LCD contrast LCD ContrastDate and time HInitial set Hlcd contrast Auto talk LCD contrast Low High Preparing the Answering System Press GREETING!REC to start the recording modeWhen ﬁnished, press Greeting Message To check the recorded greeting message Flash Memory Message Backup Message storagePreparing the Answering System To erase the recorded greeting message Caller’s Recording Time Select the recording time by pressing Ö orIf you select Greeting only, the unit will answer a Number of Rings Toll saver Using the Handset Making Calls Hands-free Digital Duplex Speakerphone Making CallsPress Dial a phone number For best performance, please note the following To redial using the redial list Memory Redial To dial after conﬁrming the entered numberTo redial the last number dialed on the handset Lighted handset keypad To put a call on holdTo release the hold Backlit LCD display Answering Calls Auto TalkPressing Caller ID Service How caller information is displayed when a call is received Using the Caller List Viewing the Caller List What √ means Using the Caller ListCalling Back from the Caller List If a caller calls more than once Caller ID Number Auto Edit Feature p Editing the Caller’s Phone NumberScroll to the desired caller by pressing Or Ñ Press á Auto talk HCaller ID edit Set tel line Caller ID Number Auto Edit FeatureScroll to Caller ID edit by pressing Ö or Ñ, and press á Auto edit GF H=Save Caller list 10 new calls GF H=Directory Storing Caller List Information in the DirectoryScroll to Save directory by pressing Ö or Ñ, and press á Edit HSave directory To erase all entries in the Caller List Erasing Caller List InformationTo erase a speciﬁc caller from the Caller List Clear Directory Storing Names and NumbersPress Ö Next key Enter a phone number, up to 22 digits Directory Selecting characters to enter namesFor example, to enter Tom Jones To search for a name by initial Dialing from the DirectoryIf you make a mistake while entering a name Index table 4567890 IH G=Next 12344567890 EditingPress Ö Next key Add a number to the current number Jane Walker Erasing Helen Clear? =No CLEAR=Yes To page the base unit, press IntercomMaking Intercom Calls To page another handset During an intercom call Answering Intercom CallsTo page all handsets, press Handset LOCATOR/INTERCOM ALL Auto Talk Transferring a Call To transfer a call from the handset Ex. a conference call with Handset 1 Conference CallsCall Share To join a conversation Call Share Temporary Tone Dialing Special FeaturesFor Call Waiting Service Users Muting Your Conversation For PBX Line/Long Distance Calls How to Use the Pause ButtonFlash Button Selecting the ﬂash time Incoming Call Tone Special FeaturesRinger Tone Select the desired ringer tone by pressing Monitoring incoming calls Setting the Unit to Answer CallsAutomatic Answering Operation Press ANSWER!ON to turn on the Answering System Listening to Messages To play back messages Erasing a speciﬁc message Erasing MessagesDuring playback Erasing all messages Voice menu Remote Operation with the HandsetTo listen to messages Scroll to Message play by pressing Ö or Direct commands ALL Message Playback Remote Operation from a Touch Tone Phone Summary of remote operation To check the remote code Enter a remote code using a 2-digit number Press á Save keyRemote Code Remote code 11 H=Save 35 H=Save Voice Menu Remote Operation from a Touch Tone PhoneShaded parts are voice prompts Skipping the greeting message Direct Remote OperationTurning on the Answering System Call your unit and wait for 15 rings Wall Mounting To charge the handset battery Adding Another Phone Wall Mounting Battery Replacement Scroll to Deregistration by pressing Ö or Ñ Canceling the Handset RegistrationDate and time HInitial set Set answering HHS register Registration HDeregistration Re-registering the Handset Base unitHandset If the Following Appear Directory memory is full. To erase other items When trying to store an item in the directory,Base unit. To cancel another handset From the directory, see Troubleshooting Cordless Telephone Problem Conference call, you cannot Problem Cause & RemedyTo page. Try again later Handset or the base unit. Try again later Troubleshooting Answering System Problem Cause & Remedy General Problem Currently registered to another base unit Battery has been discharged. Charge the battery fully pClean the charge contacts and charge again For KX-TG2382B/KX-TG2382PW Important Safety Instructions Important Safety Instructions FCC and Other Information Useful Information FCC and Other Information Battery Charge Index Speciﬁcations Index Panasonic Telephone Products Limited Warranty Limited Warranty Coverage Customer Services Directory For your future reference For product serviceWhen you ship the product Serial No Date of purchase