Useful Information
Problem | Cause & solution |
I cannot make or | L The base unit AC adaptor or telephone line cord is |
receive calls. | not connected. Check the connections. |
| L If you are using a splitter to connect the unit, |
| remove the splitter and connect the unit to the wall |
| socket directly. If the unit operates properly, check |
| the splitter. |
| L Disconnect the base unit from the telephone line |
| and connect the line to a known working telephone. |
| If the working telephone operates properly, contact |
| our service personnel to have the unit repaired. If |
| the working telephone does not operate properly, |
| contact your service provider/telephone company. |
| L The key lock feature is turned on. Turn it off |
| (page 16). |
The unit does not ring. | L The ringer volume is turned off. Adjust the ringer |
| volume (page 19, 21). |
The batteries should | L Clean the charge contacts and charge again |
be charging but the | (page 12). |
battery icon does not |
|
change. |
|
A busy tone is heard | L The handset is too far from the base unit. Move |
when {C} is pressed. | closer and try again. |
| L Another handset is in use or the answering system |
| is being used. Wait and try again later. |
Static is heard, sound | L Place the handset and the base unit away from |
cuts in and out. | other electrical appliances. |
Interference from | L Move closer to the base unit. |
other electrical units. | L Your unit is connected to a telephone line with DSL |
| service (page 40). |
Noise is heard during | L You are using the handset or base unit in an area |
a call. | with high electrical interference. Place the handset |
| and base unit away from interference sources, |
| such as antennas and mobile phones. |
The handset/base unit | L Disconnect the base unit AC adaptor and turn off |
stops working while | the handset. Connect the base unit AC adaptor, |
being used. | turn on the handset and try again. |
The handset beeps | L Fully charge the batteries (page 12). |
intermittently and/or |
|
7flashes. |
|
I fully charged the | L Clean the charge contacts and charge again |
batteries, but 7still | (page 12). |
flashes. | L It is time to replace the batteries (page 11). |
