General Problems

The MultiPASS has no power.

The power cord may not be plugged in securely.

Check that the power cord is plugged securely into the unit and into the wall outlet. If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on.

The power cord may not be supplying power.

Check the power cord by substituting another, or by using a voltmeter to test it for continuity.

The MultiPASS will not print reports.

The MultiPASS may have the BC-21e Color BJ Cartridge installed, and its black BJ tank may be empty.

Replace the black BJ tank (see page 6-22).

The MultiPASS may have a BC-22e Photo BJ Cartridge installed.

The MultiPASS cannot print reports while a BC-22e Photo BJ Cartridge is installed. Replace the BJ cartridge with the BC-21e Color BJ Cartridge or a BC-20 Black BJ Cartridge (see page 6-16).

Nothing appears in the LCD display.

The power cord may not be plugged in securely.

Check that the power cord is plugged securely into the unit and into the wall outlet. If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on. If the display remains blank, unplug the MultiPASS, wait five seconds, then plug it in again.

7-32

Troubleshooting

Chapter 7

Page 181
Image 181
Canon MP-C545 user manual General Problems, Power cord may not be supplying power