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Canon MP-C545 user manual Important Safety Instructions, Servicing the MultiPASS

Models: MP-C545

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Servicing the MultiPASS

The Canon MultiPASS C545 is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your MultiPASS describes Canon’s limited warranty. Be sure to read the warranty information to ﬁnd out about the different service options available to you.

nSave your sales receipt for proof of purchase. In the event that your printer needs service, you will need your proof of purchase to obtain warranty service.

Be sure to ﬁll out the Registration card and send it in. This will help Canon give you better support service.

If you seem to have a problem, try to solve it by referring to the troubleshooting information in Chapter 7, Troubleshooting. If you cannot solve the problem, contact the Canon Computer Systems Customer Care Center (see previous page for details).

If you feel your MultiPASS needs servicing, contact Canon on the World Wide Web to locate the Canon Authorized Service Facility (ASF) nearest you. If you do not have access to the Web, you can call Canon (see previous page for details).

Important Safety Instructions

Read these safety instructions thoroughly before using your MultiPASS, and refer to them later if you have any questions.

❑Except as speciﬁcally described in this manual, do not attempt to service the MultiPASS yourself. Never attempt to disassemble the unit: opening and removing its interior covers will expose you to dangerous voltages and other risks. Refer all servicing to a Canon Authorized Service Facility (ASF). Call the Canon Customer Care Center for details.

❑Follow all warnings and instructions marked on the MultiPASS.

❑Place the MultiPASS on a level surface. To avoid serious damage from falling, never place the unit on an unstable cart, stand, or table.

❑Do not use the MultiPASS near water. Make sure that no wet or humid objects come into contact with the unit.

❑Do not use or store the unit outdoors.

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Introduction

Chapter 1

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Canon MP-C545 user manual Important Safety Instructions, Servicing the MultiPASS

Contents

MP-C545 C545 Disclaimer CopyrightTrademarks Users in the U.S.A Power RequirementsLocation Order InformationConnection of the Equipment Rights of the Telephone Company Preface Users in Canada Viii Canon Canada INC Hours a DAY, Seven Days a Week Contents Contents Xii Xiii Xiv Chapter Introduction Welcome Main Features of the MultiPASSHardware and Software Requirements Using the MultiPASS Desktop Manager SoftwareBJ Cartridges and BJ Tanks Supplies and AccessoriesChapter Introduction Canon Specialty Papers Quick Start Guide Using Your DocumentationMultiPASS C545 User’s Manual MultiPASS Desktop Manager Software GuideType Conventions Used in This Manual Getting Help From Canon Servicing the MultiPASS Important Safety InstructionsChapter Introduction Introduction Chapter Introduction Front View Main Components of the MultiPASSInside View Back ViewOperation Panel Receive Mode ButtonDocument Feed Lever Color/B&W ButtonResolution Button Alarm LightOne-Touch Speed Dial/Special Function Buttons Numeric ButtonsSpecial Function Buttons Report Button Cleaning ButtonClear Button Function Button/LightIntroduction Paper Handling Print Media Requirements Type Size Weight CapacityPlain Paper Selecting Print MediaEnvelopes Glossy Photo PaperBanner Paper High Resolution PaperBrilliant White Paper Shirt Transfers Greeting CardsHigh Gloss Film TransparenciesAssorted Paper Starter Kit Print Media Guidelines Setting the Paper Thickness LeverDo not Touch Round Shaft Guide Rail Ribbon Cable Mlo1 Guidelines Loading PaperNo GAP Here No GAP Here Paper Limit Mark Loading Paper in the Multi-Purpose Tray Paper Handling Make sure the top of the stack is below the paper limit mark Loading Envelopes MultiPASS is now ready to print envelopes Specialty Paper Guidelines Using Canon’s Specialty PapersPaper Type Drying Time Using the Paper Output Guides Printing on High Resolution PaperUsing the Cleaning Sheet Cl g Press Function Press Cleaning Printing on Banner Paper BClrtrid Paper Handling Paper Handling Chapter Paper Handling Paper Handling Document Handling Document Requirements for Faxing, Copying, and Scanning Quantity Thickness WeightQuantity ThicknessProblem Documents Scanned Image Area Selecting Automatic/Manual Document Feed 6Document Handling Loading Documents for Automatic FeedChapter Document Handling 8Document Handling Trouble With Multipage Documents Adding Pages to the Document Loading Documents for Manual Feed 12Document Handling Press Copy Copying DocumentsWhen copying in black & white When copying in colorPress Start/Scan to begin copying 16Document Handling Setting the Paper Type for Color CopyingPlain Paper Setting the Length of the Bottom Margin for Color Printing18Document Handling Sending Faxes Setting Color or Black & White Transmission Adjusting the Quality of Your FaxesPreparing to Send a Fax Sending in black & whiteSetting the resolution for black & white sending Setting the Scanning ResolutionSetting the resolution for color sending Dialing Methods Setting the Scanning ContrastMemory Sending Sending MethodsMemory sending Manual sendingTEL= 9p7654321 Manual Sending Dial the other party’s telephone/fax number Canceling Sending Removing the Document From the Automatic Document Feeder ADF Sending Faxes Canceling Manual Redialing Redialing When the Line Is BusyManual Redialing Automatic RedialingCanceling Automatic Redialing Sending a Document to More Than One Destination Sequential BroadcastingPress the desired one-touch speed dialing buttons Transmitting the DocumentMultiPASS to begin scanning automatically Sending Faxes Printing a List of Documents in Memory Documents Stored in MemoryPrinting a Document in Memory 1ST PG ONLY? Convert CLRB&W? Deleting a Document From Memory OK to DELETE? Special Dialing Dialing Through a SwitchboardDialing a Long Distance Number TEL=011p8112345P Switching Temporarily to Tone Dialing When you have ﬁnished, press Hook to disconnect the call Chapter Receiving Faxes Different Ways to Receive a Fax Fax/Tel ModeDrpd Type of call What Happens When Fax/Tel Mode is SelectedReceiving Faxes Automatically FAX only Mode Receiving Faxes Manually Manual ModeUsing the MultiPASS With an Answering Machine Double Ring Types of Ring PatternsHow Drpd Responds to Calls Your Setting Incoming Call From Fax From TelephoneReceiving While Registering, Copying, or Printing Receiving in ColorBCI-21 Color BJ Tank has run out of ink Unit has run out of paperBCI-21 Black BJ Tank has run out of ink Incorrect BJ cartridge installed BJ cartridge not installedBJ cartridge has run out of ink Paper jam has occurredCanceling Receiving Receiving Faxes Chapter Maintenance MultiPASS Guidelines Periodic Cleaning Cleaning the Interior of the MultiPASS Cleaning the Outside of the MultiPASSCleaning Inside the Printer Cover Document Guide Cleaning the Scanner Components White sheet and scanning glass Separation rollerSeparation guide Maintenance Cleaning the Rollers BC-21e Color BJ Cartridge included with the MultiPASS BJ Cartridges and BJ TanksMaintenance Using Ink Printing the Nozzle Check Testing and Cleaning the BJ Cartridge Print HeadCleaning the BJ Cartridge Print Head When to Replace the BJ Cartridge Replacing the BJ Cartridge Again, and press the button to move the cartridge holder Print Head do not Touch Print Head do not Touch Hold Here Maintenance Chapter Maintenance Message Action Replacing a BJ Tank in the BC-21e Color BJ CartridgeDocument Guide BCI-21 Color BJ Tank Bid Maintenance Chapter Maintenance Storing a BJ Cartridge Close the storage box. Make sure the lid snaps shut Transporting the MultiPASS Chapter Troubleshooting If You Cannot Solve the Problem Jams in the Automatic Document Feeder ADF Clearing JamsResume Jams in the Multi-Purpose Tray LCD Messages Message Error Code CauseMessage Error Code Cause Action #052 BJ cartridge is Empty or its ink may Have dried out BJ cartridge may Unit is dialing You tried to make color Received black & white #005 Receiving fax Machine does not Answer Nnnn BJ cartridge or a BJ tank may not be installed properly Printing ProblemsUSB-to-Parallel cable may not be the correct type Orange tape may not be removed from the BJ cartridgeBJ cartridge or the BJ tanks may need to be replaced BJ cartridge print head may need cleaningPrinter driver may be conﬁgured with the wrong port Nozzles on the BJ cartridge print head may be cloggedPrevious software settings may not be cleared You may not be using the correct printer driverYou may not have the best media type selected Printout does not match paper sizePrintout curls Your page may include a large amount of ink Print Quality ProblemsYou may be printing on the wrong side of the paper Printing takes too much time You may be using Best mode Output is faint You may be using Fast print qualityBJ cartridge print head may be worn out Fonts do not print as smoothly rounded charactersApplication you are using may not support color printing Color Printing and Copying ProblemsYou may be printing on the wrong side of the sheet Printer driver may not be selecting colorPrinter driver may not be selecting the right media Colors are broken or uneven Print mode may be wrongBlue looks like purple BJ tank may be emptyPaper may not be loaded correctly Paper Feeding ProblemsSheets of paper may be sticking together Envelopes do not load Envelopes may not be loaded correctly You cannot send a fax MultiPASS may have overheated Faxing ProblemsYou dialed or have been provided with an incorrect number Other party’s fax machine may be out of paperECM may be disabled An error may have occurred during sendingThere may be other documents being sent from memory Telephone line may not be working properlySending fax machine may not be functioning properly An error may have occurred during receptionMultiPASS may have a document stored in memory Multi-purpose tray may be emptyBJ cartridge print head may need cleaning Error Correction Mode ECM may be disabled Unit may not be getting power Telephone ProblemsHandset of the telephone or extension phone may be off hook Copying ProblemsMultiPASS may not be operating properly Power cord may not be supplying power General ProblemsMultiPASS may have a BC-22e Photo BJ Cartridge installed If the Power Goes Out Troubleshooting Appendix a Speciﬁcations Printing Method Printing SpeciﬁcationsPaper Handling Multi-Purpose Tray Capacity Auto Feed OnlyResolution Paper WeightRecommended Media Type Print SpeedPrintable Area-Papers Printable Area-Envelopes BJ CartridgesBC-21e Color BJ Cartridge BC-20 Black BJ CartridgeFacsimile Dialing Fax ResolutionNetworking Ink SaverCopier Scanning method ScannerScanning image processing Effective scanning width CompatibilityDocument Sizes Scanning speedScanned Image System Requirements MultiPASS Desktop Manager SoftwareGeneral Speciﬁcations Space Requirements Activity report Auto FAX/TEL switchingAddress Book Application programAutomatic redialing Automatic image reductionBi-directional parallel interface port BJ cartridgeCentronics Bubble Jet BJ printingCps CursorDBA Dual access MultitaskingDialing methods DocumentFAX/TEL switching Factory defaultExtension phone FontGraphic G3, Group 3 fax machineGrayscale HalftoneIeee ITU-T/CCITT No ChartInk Jet printer Ink saverLandscape orientation JackLine feed Manual receivingMultiPASS Desktop Manager software ModemNoise Noise levelOrientation One-touch speed dialing buttonsPause PhotoPrint head Portrait orientationPrint head capping Printable areaReceiving Reduction modeReception Redialing-automaticRemote reception ResolutionReports Rotary pulseSending Tone/pulse settingSending speed StandbyUHQ Ultra High Quality Glossary Index Index Twain A-9 Index Index Index Index Index Index