Canon MP-C545 Copying Problems, Handset of the telephone or extension phone may be off hook

Copying Problems

The MultiPASS will not make a copy.

A BJ tank in the BC-21e Color BJ Cartridge may be empty.

❑Replace empty BJ tanks as necessary (see page 6-22).

You may be trying to make copies with the incorrect BJ cartridge installed in the unit.

❑The MultiPASS cannot make copies in black & white while the BC-22e Photo BJ Cartridge is installed. Replace the BJ cartridge with the BC-21e Color BJ Cartridge or a BC-20 Black BJ Cartridge.

❑The MultiPASS cannot make copies in color while a BC-20 Black BJ Cartridge is installed. Replace the BJ cartridge with the BC-21e Color BJ Cartridge or if you want to copy using photo ink, replace the BJ cartridge with a BC-22e Photo BJ Cartridge.

The handset of the telephone or extension phone may be off hook.

❑Make sure the handset is in its cradle.

The document may not have been fed correctly into the ADF.

❑Remove the document, stack it if necessary, and feed it into the ADF correctly (see page 3-6).

❑Make sure the operation panel is closed.

❑Check that the document feed lever is set for the type of document you are copying (see page 3-5).

The BJ cartridge or a BJ tank may not be installed properly.

❑Make sure the BJ cartridge and the BJ tank(s) are installed properly (see page 6-22).

The MultiPASS may not be operating properly.

❑Try to print a document from your Macintosh.

MEMORY FULL appears in the LCD display when making multiple copies.

The MultiPASS memory is full.

❑Print out any faxes stored in memory (see page 4-20), then start again.

Troubleshooting

Chapter 7 Troubleshooting 7-31