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Canon MP-C545 user manual Unit has run out of paper, BCI-21 Color BJ Tank has run out of ink

Models: MP-C545

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Receiving Faxes in Memory When a Problem Occurs

If the MultiPASS encounters a problem when it is receiving a fax, the unit will automatically store the unprinted pages of the fax in memory, and the LCD display will show REC’D IN MEMORY as well as one or several of the following messages:

Unit has run out of paper

The MultiPASS has run out of paper while printing.

LOAD PAPER

Load paper in the multi-purpose tray (see page 2-11). Then press the Resume button to print the pages stored in memory.

BCI-21 Color BJ Tank has run out of ink

The BCI-21 Color BJ Tank installed in the MultiPASS has run out of ink while printing.

COLOR INK EMPTY

Change the BCI-21 Color BJ Tank in the BC-21e Color BJ Cartridge (see page 6- 22). The unit automatically prints the pages stored in memory.

BCI-21 Black BJ Tank has run out of ink

The BCI-21 Black BJ Tank installed in the MultiPASS has run out of ink while printing.

BLACK INK EMPTY

Change the BCI-21 Black BJ Tank in the BC-21e Color BJ Cartridge (see page 6- 22). The unit automatically prints the pages stored in memory.

Receiving Faxes

Chapter 5

Receiving Faxes

5-9

Image 116

Canon MP-C545 Unit has run out of paper, BCI-21 Color BJ Tank has run out of ink, BCI-21 Black BJ Tank has run out of ink

Contents

MP-C545 C545 Trademarks CopyrightDisclaimer Power Requirements Users in the U.S.ALocation Order InformationConnection of the Equipment Rights of the Telephone Company Preface Users in Canada Viii Canon Canada INC Hours a DAY, Seven Days a Week Contents Contents Xii Xiii Xiv Chapter Introduction Main Features of the MultiPASS WelcomeUsing the MultiPASS Desktop Manager Software Hardware and Software RequirementsSupplies and Accessories BJ Cartridges and BJ TanksChapter Introduction Canon Specialty Papers Using Your Documentation Quick Start GuideMultiPASS C545 User’s Manual MultiPASS Desktop Manager Software GuideType Conventions Used in This Manual Getting Help From Canon Important Safety Instructions Servicing the MultiPASSChapter Introduction Introduction Chapter Introduction Main Components of the MultiPASS Front ViewBack View Inside ViewReceive Mode Button Operation PanelDocument Feed Lever Color/B&W ButtonAlarm Light Resolution ButtonOne-Touch Speed Dial/Special Function Buttons Numeric ButtonsSpecial Function Buttons Cleaning Button Report ButtonClear Button Function Button/LightIntroduction Paper Handling Type Size Weight Capacity Print Media RequirementsSelecting Print Media Plain PaperEnvelopes Glossy Photo PaperHigh Resolution Paper Banner PaperBrilliant White Paper Shirt Transfers Greeting CardsAssorted Paper Starter Kit TransparenciesHigh Gloss Film Setting the Paper Thickness Lever Print Media GuidelinesDo not Touch Round Shaft Guide Rail Ribbon Cable Mlo1 Loading Paper GuidelinesNo GAP Here No GAP Here Paper Limit Mark Loading Paper in the Multi-Purpose Tray Paper Handling Make sure the top of the stack is below the paper limit mark Loading Envelopes MultiPASS is now ready to print envelopes Paper Type Drying Time Using Canon’s Specialty PapersSpecialty Paper Guidelines Printing on High Resolution Paper Using the Paper Output GuidesUsing the Cleaning Sheet Cl g Press Function Press Cleaning Printing on Banner Paper BClrtrid Paper Handling Paper Handling Chapter Paper Handling Paper Handling Document Handling Quantity Thickness Weight Document Requirements for Faxing, Copying, and ScanningQuantity ThicknessProblem Documents Scanned Image Area Selecting Automatic/Manual Document Feed Loading Documents for Automatic Feed 6Document HandlingChapter Document Handling 8Document Handling Trouble With Multipage Documents Adding Pages to the Document Loading Documents for Manual Feed 12Document Handling Copying Documents Press CopyWhen copying in color When copying in black & whitePress Start/Scan to begin copying Setting the Paper Type for Color Copying 16Document HandlingSetting the Length of the Bottom Margin for Color Printing Plain Paper18Document Handling Sending Faxes Adjusting the Quality of Your Faxes Setting Color or Black & White TransmissionPreparing to Send a Fax Sending in black & whiteSetting the Scanning Resolution Setting the resolution for black & white sendingSetting the resolution for color sending Setting the Scanning Contrast Dialing MethodsSending Methods Memory SendingMemory sending Manual sendingTEL= 9p7654321 Manual Sending Dial the other party’s telephone/fax number Canceling Sending Removing the Document From the Automatic Document Feeder ADF Sending Faxes Redialing When the Line Is Busy Canceling Manual RedialingManual Redialing Automatic RedialingCanceling Automatic Redialing Sequential Broadcasting Sending a Document to More Than One DestinationTransmitting the Document Press the desired one-touch speed dialing buttonsMultiPASS to begin scanning automatically Sending Faxes Documents Stored in Memory Printing a List of Documents in MemoryPrinting a Document in Memory 1ST PG ONLY? Convert CLRB&W? Deleting a Document From Memory OK to DELETE? Dialing a Long Distance Number Dialing Through a SwitchboardSpecial Dialing TEL=011p8112345P Switching Temporarily to Tone Dialing When you have ﬁnished, press Hook to disconnect the call Chapter Receiving Faxes Fax/Tel Mode Different Ways to Receive a FaxDrpd What Happens When Fax/Tel Mode is Selected Type of callUsing the MultiPASS With an Answering Machine Receiving Faxes Manually Manual ModeReceiving Faxes Automatically FAX only Mode Types of Ring Patterns Double RingYour Setting Incoming Call From Fax From Telephone How Drpd Responds to CallsReceiving in Color Receiving While Registering, Copying, or PrintingBCI-21 Black BJ Tank has run out of ink Unit has run out of paperBCI-21 Color BJ Tank has run out of ink BJ cartridge not installed Incorrect BJ cartridge installedBJ cartridge has run out of ink Paper jam has occurredCanceling Receiving Receiving Faxes Chapter Maintenance MultiPASS Guidelines Periodic Cleaning Cleaning Inside the Printer Cover Cleaning the Outside of the MultiPASSCleaning the Interior of the MultiPASS Document Guide Cleaning the Scanner Components Separation guide Separation rollerWhite sheet and scanning glass Maintenance Cleaning the Rollers BJ Cartridges and BJ Tanks BC-21e Color BJ Cartridge included with the MultiPASSMaintenance Using Ink Testing and Cleaning the BJ Cartridge Print Head Printing the Nozzle CheckCleaning the BJ Cartridge Print Head When to Replace the BJ Cartridge Replacing the BJ Cartridge Again, and press the button to move the cartridge holder Print Head do not Touch Print Head do not Touch Hold Here Maintenance Chapter Maintenance Replacing a BJ Tank in the BC-21e Color BJ Cartridge Message ActionDocument Guide BCI-21 Color BJ Tank Bid Maintenance Chapter Maintenance Storing a BJ Cartridge Close the storage box. Make sure the lid snaps shut Transporting the MultiPASS Chapter Troubleshooting If You Cannot Solve the Problem Clearing Jams Jams in the Automatic Document Feeder ADFResume Jams in the Multi-Purpose Tray Message Error Code Cause LCD MessagesMessage Error Code Cause Action #052 BJ cartridge is Empty or its ink may Have dried out BJ cartridge may Unit is dialing You tried to make color Received black & white #005 Receiving fax Machine does not Answer Nnnn Printing Problems BJ cartridge or a BJ tank may not be installed properlyUSB-to-Parallel cable may not be the correct type Orange tape may not be removed from the BJ cartridgeBJ cartridge print head may need cleaning BJ cartridge or the BJ tanks may need to be replacedPrinter driver may be conﬁgured with the wrong port Nozzles on the BJ cartridge print head may be cloggedYou may not be using the correct printer driver Previous software settings may not be clearedYou may not have the best media type selected Printout does not match paper sizeYou may be printing on the wrong side of the paper Print Quality ProblemsPrintout curls Your page may include a large amount of ink Output is faint You may be using Fast print quality Printing takes too much time You may be using Best modeBJ cartridge print head may be worn out Fonts do not print as smoothly rounded charactersColor Printing and Copying Problems Application you are using may not support color printingYou may be printing on the wrong side of the sheet Printer driver may not be selecting colorColors are broken or uneven Print mode may be wrong Printer driver may not be selecting the right mediaBJ tank may be empty Blue looks like purpleSheets of paper may be sticking together Paper Feeding ProblemsPaper may not be loaded correctly Envelopes do not load Envelopes may not be loaded correctly Faxing Problems You cannot send a fax MultiPASS may have overheatedYou dialed or have been provided with an incorrect number Other party’s fax machine may be out of paperAn error may have occurred during sending ECM may be disabledThere may be other documents being sent from memory Telephone line may not be working properlyAn error may have occurred during reception Sending fax machine may not be functioning properlyMultiPASS may have a document stored in memory Multi-purpose tray may be emptyBJ cartridge print head may need cleaning Error Correction Mode ECM may be disabled Telephone Problems Unit may not be getting powerMultiPASS may not be operating properly Copying ProblemsHandset of the telephone or extension phone may be off hook MultiPASS may have a BC-22e Photo BJ Cartridge installed General ProblemsPower cord may not be supplying power If the Power Goes Out Troubleshooting Appendix a Speciﬁcations Printing Speciﬁcations Printing MethodPaper Handling Multi-Purpose Tray Capacity Auto Feed OnlyPaper Weight ResolutionRecommended Media Type Print SpeedPrintable Area-Papers BJ Cartridges Printable Area-EnvelopesBC-21e Color BJ Cartridge BC-20 Black BJ CartridgeFacsimile Fax Resolution DialingNetworking Ink SaverCopier Scanner Scanning methodScanning image processing Effective scanning width CompatibilityScanning speed Document SizesScanned Image MultiPASS Desktop Manager Software System RequirementsGeneral Speciﬁcations Space Requirements Auto FAX/TEL switching Activity reportAddress Book Application programAutomatic image reduction Automatic redialingBi-directional parallel interface port BJ cartridgeBubble Jet BJ printing CentronicsCps CursorDual access Multitasking DBADialing methods DocumentFactory default FAX/TEL switchingExtension phone FontG3, Group 3 fax machine GraphicGrayscale HalftoneITU-T/CCITT No Chart IeeeInk Jet printer Ink saverJack Landscape orientationLine feed Manual receivingModem MultiPASS Desktop Manager softwareNoise Noise levelOne-touch speed dialing buttons OrientationPause PhotoPortrait orientation Print headPrint head capping Printable areaReduction mode ReceivingReception Redialing-automaticResolution Remote receptionReports Rotary pulseTone/pulse setting SendingSending speed StandbyUHQ Ultra High Quality Glossary Index Index Twain A-9 Index Index Index Index Index Index