Troubleshooting
Before you call for service, determine the symptoms and make a few simple checks as shown below.
| Symptoms |
| Checks | |
Picture |
| Sound | ||
|
| |||
|
|
| Electrical Appliances | |
|
|
| Cars/Motorcycles | |
|
|
| Fluorescent light | |
Interference |
| Noisy Sound |
| |
|
|
| Volume | |
|
|
| (Check whether the mute function has been | |
|
|
| activated on the remote control.) | |
Normal Picture |
| No Sound |
| |
|
|
| Not plugged into AC outlet | |
|
|
| Not switched on | |
|
|
| Picture and Brightness/Volume setting | |
|
|
| (Check by pressing the power switch or stand- | |
No Picture |
| No Sound | by button on the remote control.) | |
|
| |||
|
|
| If a signal with a | |
|
|
| format, or frequency is input, only the input | |
|
|
| terminal indication is displayed. | |
No Picture |
| Normal Sound |
| |
|
|
| Colour controls set at minimum level | |
|
|
| (see page 24, 25) | |
|
|
| Colour system (see page 33) | |
No Colour |
| Normal Sound |
| |
Plasma Display panel |
|
|
| |
Symptoms |
|
| Check | |
Some parts of the screen | The plasma display panel is manufactured using an extremely high level of precision | |||
technology, however, sometimes some parts of the screen may be missing picture | ||||
do not light up | ||||
elements or have luminous spots. This is not a malfunction. | ||||
|
| Do not allow a still picture or any part of a still picture i.e. edges to be displayed for |
| an extended period, as this can cause a permanent |
| Plasma Display. |
| Examples of still pictures include logos, video games, computer images, teletext |
| and images displayed in 4:3 mode. |
Note: | |
| |
| The permanent |
| is not an operating defect and as such is not covered by the Warranty. |
| This product is not designed to display fixed images for extended periods of time. |
35