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Problem Suggestion
My handset does not
ring when I receive
a call
• Other electronic products can cause interf erence with your c ordless pho ne Try i nstalling
your phone as far away from these types of electro nic devices as possibl e: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen app liances and other cordless phon es
• Your line cord migh t be malfunctioning Try installing a new li ne cord
Troubleshooting
My calls fade or cut in
and out while I’m using
my handset
• Other electronic products can cause interf erence with your c ordless pho ne Try i nstalling
your phone as far away from these types of electro nic devices as possibl e: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen app liances and other cordless phon es
• Microwaves operate on the same frequency as your ph one It is normal to experience static
on your phone while the microwave is r unning Do not install this phone in t he same outlet or
near the microwave
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
protector) into a different lo cation If this solves the problem, re -locate your phone or modem
farther apart from one an other, or use a different surge protector
• Reloc ate your phone to a higher loc ation The phone will get bet ter reception not install ed in
a low area
• If t he other phones in your home are having the issue, the probl em is in your wiring or local
service