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Additional information
Troubleshooting
Problem Suggestion
The charge light is off • Clean th e handset and base charging contac t each month using a pencil eraser or c loth
• Make sure th e power and line cords are plugged in cor rectly and rmly.
• Reset the base Unplug th e unit’s electrical power Wait for 15 seconds then plug it back in
Allow up to one minute for the hands et and base to reset
• Your phone might be malfunctioning Please refer to the Warranty section of this user’s manual
for further instructi on
My Caller ID isn’t
working
• Caller ID is a subscription servic e You must subscribe to this servic e for this feature to work
on your phone
• Your caller must be c alling from an area that supports c aller ID
• Both you an d your caller’s telephone companies mus t use caller ID compatible equipme nt
My answering
machine is not
recording messages
• Make sure syste m is turned ON (the ON/OFF key is illumi nated)
• Make sure th e announce only feature is set to OFF
I cannot hear recorded
messages
• Using th e base volume control, raise the volume to a c omfortable listening level
CL is ashing in the
base message display
window
• You need to set the day and t ime Refer to the section(s) on setting day and time in t his
user’s manual