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Additional information
Problem Suggestion
I hear other calls while
using my phone
• Disc onnect your ba se unit from the telephone jack, and plug in a regular telepho ne If you
still hear other calls, th e problem is probably in your wiring or local ser vice Call your local
telephone company
I hear noise in the
handset, and none of
the keys or buttons
work
• Make sure th e power cord is plugged in
My handset does not
ring when I receive
a call
• Make sure you h ave the ringer activated Refer to the section(s) on r inger selection in this
user’s manual
• Make sure the telephone line cord is plugged rmly into the base unit and the telephon e jack.
Make sure the power cord is plugge d in
• You may be too far from the ba se unit
• Charge the battery in the h andset for 16 hours For opti mum daily per formance, return the
handset to its base when not in use
• You may have too many exten sion phones on your telephone lin e to allow all of them to ring
Try unplugging some of the other pho nes
• The layout of your home or ofce might be limiting the operating ran ge. Try moving the base
to another location, preferabl y on an upper oor.
• If t he other phones in your home are having the issue, the probl em is in your wiring or local
service Contact your lo cal telephone company (charges may app ly )
• Test a working phone at the phone jack If another phone has the sam e problem, the problem
is the phone jack Contac t your local telephone company (charges m ay apply )
Troubleshooting