FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care Centre for assistance.
White spots or shadow images (noise)
•Check the position, direction, and connection of the aerial.
No DVB programmes shown after Auto Setup
•Check the DVB transmitter.
•Adjust the direction of the aerial to another transmitter installed nearby.
•Check the analogue broadcast. If the image quality is poor, check the aerial and consult your nearest dealer.
Interference or frozen / disappearing image in DVB
•Check "Signal Condition". (p. 24) If "Signal Quality" or "Signal Strength" are displayed in red check aerial.
If problem persists consult your local Panasonic dealer.
•Turn the TV off with the On / Off switch, then turn it on again.
To customer using indoor aerial
In order to enjoy a good quality DVB image, it is important to receive a good quality DVB signal. For this purpose check "Signal Condition" in Tuning Menu (p. 24). A level of at least 5 is required in order to provide a good picture. It may be necessary to adjust the position and direction of the aerial to achieve the best possible result.
Pictures from an equipment are unusual when the equipment is connected via HDMI
•Is(p.the30)HDMI cable connected properly?
•Turn Off the TV and equipment, then turn them On again.
•Check(p. 35) an input signal from the equipment.
•Use an equipment compliant with
The remote control does not work
IDTV | •(p.Are6)the batteries installed correctly? |
| |
| •Has the TV been switched On? |
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