Panasonic 403171, 410048, AS200, DA-AR250, DA-NE200, DP2000, DS200, DS210, FG230, FG231, FK200, FK210, FS200, MD200, PC200, PC210, SM08B, SM16B, SM28B, UC200, XN200 Problem Solving

PROBLEM

SOLVING

143

Problem Solving

Troubleshooting

If You Have Any of These Problems

Mode Symptom Cause / Action Page

During Transmission

Document doesn't

feed/multiple feeds 1. Check that your document is free of staples and paper

clips, and that it is not greasy or torn.

2. Check that your document is the right type to send through

an ADF by consulting the list on "Originals You Cannot

Send". If your document has the characteristics listed, use

the Platen instead.

3. Check that the document is loaded properly.

33

Does not stamp Check Fax Parameter No. 004 and No. 028 settings. 28, 29

Stamp too light Replace stamp or refill ink. 147

Transmission Copy

Quality

Vertical lines on the

transmitted document Check own copy quality. If copy is OK, your machine has no

problem, report to the receiving party that they have a

problem. If copy is NG, clean the Scanning Area.

--

Transmitted document

is blank

During Reception

: Add Paper Replenish the recording paper. --

Recording paper

misfeed Remove the misfed paper.

(See Operating Instructions (for Copier) P.58) --

Recording paper

doesn't advance into

machine

Make sure that there is paper in the Paper Tray(s). Follow the

instructions for loading paper. --

Recording paper

doesn't eject after

printing

Check to see if the recording paper has misfed inside of the

machine. --

Document auto

reduction doesn't work Check Print Reduction settings. 65

: Add Toner Replace the Toner Cartridge. --

: No Waste Toner

Box

Install the Waste Toner Box. --

Continued on the next page...

Contents

Main Operating Instructions (For Facsimile) Digital Copier DP-2000 DP-2000 U.S.A. Only For Service Call: IMPORTANT INFORMATION Model and Serial Number Table of Contents Basic Operations (Continued) Advanced Features (Continued) Page Getting to Know Your Machine WARNING CAUTION IMPORTANT SAFETY INSTRUCTIONS CAUTION Function Key FUNCTION External View Control Panel Control Pane GETTING TO KNOW YOUR MACHINE Page Installing your Machine Adjusting the Volume Setting the Monitor Volume 1 2 Setting the Ringer Volume 1 2 Adjusting the Volume Setting the Date and Time 1 4 1 1 2000 1 5 0 0 Setting Your LOGO 1 4 PA N A S O N I C Setting Your Character ID 1 4 HE A D SPACE O F F I C E Setting Your ID Number (Fax Telephone Number) 1 4 SPACE 201SPACE 5 5 5 SPACE 1212 Programming Your Machine Entering One-Touch/Abbreviated Dialling Numbers 1 2 4 5 7 8 SA L E S SPACE 9 10 1 2 4 5 A C C O U N T I N G 9PAUSE 555SPACE 2 3 4 5 9 10 SPACE MONITOR Changing or Erasing One-Touch/Abbreviated Dialling Numbers 1 2 P A N A F A X 9PAUSE 555SPACE 3 4 56 7 8 9 1 2 3 Printing Out a Directory Sheet Setting the Fax Parameters 1 2 3 5 Fax Parameter Table PROGRAMMING YOUR MACHINE Page Page Page Basic Operations Loading Originals How To Load Originals Sending Non-Standard Size Originals Flatbed Scanning Contrast (see Note 1) Resolution (see Note 2) CONTRAST RESOLUTION Original (Text/Photo) Verification Stamp Communication Journal (COMM. JOURNAL) 1 2 3 Memory Transmission Transmit Receive Store document in memory (see Note 1) (see Note 2)@ (see Note 3)@@ (see Note 4) (see Note 5) Manual Number Dialling 2 LINE SELECT 3 Page One-Touch Dialling 2 3 Abbreviated Dialling 2 3 ABBR Directory Search Dialling 2 PA N A 4 5 Page Multi-Station Transmission (Broadcasting) 2 3 Page Direct Transmission Manual Number Dialling (Direct Transmission) 1 2 3 One-Touch Dialling (Direct Transmission) 3 Abbreviated Dialling (Direct Transmission) 3 ABBR Directory Search Dialling (Direct Transmission) 4 PA N A 5 Rotated Transmission Rotation XMT Fax Parameter set to: Double-Sided Transmission (Receiving) Duplex Scan Select Mode set to: Duplex Print Fax Parameter set to: Page Duplex Scan Sending Document(s) Using Duplex Scan Page Page Voice Mode Transmission 2 Off-Hook Dialling 3 On-Hook Dialling 2 PAUSEPAUSE 3 4 Transmission Reservation 1 Memory Transmission Reservation (Multi-tasking) 2 3 4 Direct Transmission Reservation (Priority Transmission Reservation) 1 2 3 4 START 1 3 Redialling Automatic Redialling Manual Redialling 2 Automatic Reception 1 Manual Reception 2 4 Print Reduction Selecting the Print Reduction Mode Receiving Oversize Documents Substitute Memory Reception 1 2 Page Advanced Features Batch Transmission Real-Time Batch Transmission Delayed Batch Transmission Deferred Transmission (see Note 1) (see Note 2) (see Note 3) 2 3 4 2 3 3 0 Deferred Polling 3 0 3 3 0 SET 9 8 7 6 SET 4 5 1 2 3 4 Preparing to be Polled 2 4 3 2 1 4 To Poll Documents from Another Station 1 3 Setting for Group Dialling 1 2 4 5 SET ABBR 1 2 4 5 6 SET 2 3 3 0 SET ENTER STATION(S) 7 Setting for Deferred Polling 1 2 4 5 6 7 2 2 0 0 SET DEFERRED POLLING 8 9 Setting for Normal Polling 1 2 4 5 6 SET 1111 SET ENTER STATION(S) 7 Setting for One-Touch Key 1 2 4 5 SET 9 PAUSE 555 SPACE 1 2 3 4 1 2 3 5 Printing a File List Viewing the Contents of a File List To view the contents of a file list on the display without printing it, follow the steps below. 1 5 Sample display Changing the Start Time or the Station of a File 1 2 3 0 6 0 0 4 5 7 Deleting a File Printing a File 1 2 3 4 Adding Documents into a File 2 3 4 Retry an Incomplete File 1 2 3 4 001 Setting the RCV To Memory Password 1 2 3 4 Setting RCV To Memory Printing Documents 1 2 5 6 General Description Page 2 Page 1 Page 2 Page 1 Using the Fax Cover Sheet Fax Cover Sheet 4 6 Fax Cover Sheet Sample Setting the Department Code 1 2 3 6 7 9 10 PA N A S O N I C SPACE SA L E S COPY FUNCTION 6 1 SET 1 1 2 3 5 9 P A N A F A X SPACE SA L E S 5 6 7 8 Sending a Document with Department Code 2 4 Sending a Document with Department Code (Voice Mode Transmission) 2 3 5 6 MONITOR MONITOR Printing a Department Code List Printing a Department Code Journal Sample Department Code Journal / Originated Calls ADVANCED FEATURES Sample Department Code Journal / Received Calls Page Network Features Selective Reception Setting the Selective Reception. Compatibility with Other Machines Setting Password Transmission 1 2 3 4 1234 SET 5 SET Setting Password Reception 1 2 3 4 1 2 3 4 SET 5 SET Using Password Transmission 2 3 4 6 Using Password Reception Confidential Mailbox Compatibility with Other Machines A B B A 2 3 4 6 2 2 3 3 Page Polling a Confidential Document from a Remote Station's Mailbox 1 2 3 5 2 2 3 3 Receiving a Confidential Document to Your Machine's Mailbox Storing a Confidential Document in Your Machine's Mailbox 2 3 4 5 2 2 3 3 Printing a Confidential Document from Your Machine's Mailbox 1 2 3 4 Deleting a Confidential Document Stored in Your Machine's Mailbox 1 2 3 2 2 3 3 Page Page To set the Sub-Address into a One-Touch/ABBR. dialling Numbers 1 2 FLASH 2 7 6 2 4 5 To send a Document with Sub-Address 2 FLASH 2 7 6 2 Page Printout Journals and Lists Transaction Journal 1 2 3 3 4 (see Note 1) 01/12 10:00 OK P01 XMT 5551234 Individual Transmission Journal (IND. XMT JOURNAL) Sample Transaction Journal PRINTOUT JOURNALS AND LISTS Sample Individual Transmission Journal (IND. XMT JOURNAL) Page Communication Journal (COMM. JOURNAL) Page One-Touch/Abbreviated and Directory Search List 1 4 Sample One-Touch List Sample ABBR. Number List Page Program List FAX Parameter List Page PROBLEM SOLVING Problem Solving If You Have Any of These Problems Mode Symptom Cause / Action Page PROBLEM SOLVING Information Codes (see Note 1) Page Checking the Telephone Line MONITOR 1 2 3 Appendix Specifications Page Page Page Page Page INDEX A B C D INDEX P Q R S Page Operating Instructions (For Facsimile) Digital Copier DP-2000 DP-2000 U.S.A. Only For Service Call: