Model 2160 Series Getting Started Guide

6 • Contacting Patton for assistance

 

 

Out-of-warranty service

Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro- phes may require replacement.

Returns for credit

Customer satisfaction is important to us, therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is not responsible for equipment returned without a Return Authorization.

Return for credit policy

Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.

30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).

Over 60 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:

Completing a request on the RMA Request page in the Support section at www.patton.com

By calling +1 (301) 975-1007and speaking to a Technical Support Engineer

By sending an e-mail to returns@patton.com

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx

7622 Rickenbacker Dr.

Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs.

Warranty Service and Returned Merchandise Authorizations (RMAs)

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Patton electronic 07M2160-GS manual Out-of-warranty service, Returns for credit, Return for credit policy, RMA numbers

2160 Series, 07M2160-GS specifications

The Patton Electronic 07M2160-GS is a kind of versatile and innovative device that falls within the 2160 Series of products. This series is renowned for its robust architecture, delivering reliable performance across various telecommunications applications. The 07M2160-GS is specifically designed to provide high-quality services for businesses that require efficient data communication solutions.

One of the main features of the 07M2160-GS is its impressive ability to support multiple communication protocols, allowing seamless integration into existing network infrastructures. This versatility makes it suitable for a wide array of applications, ranging from legacy systems to modern VoIP communications. The device is equipped with advanced bridging and routing capabilities, ensuring that network traffic is efficiently managed and directed.

The 07M2160-GS also embraces a set of cutting-edge technologies that enhance its performance. It typically incorporates features such as Quality of Service (QoS) management. This technology is crucial in prioritizing essential data packets to ensure that voice and video communications are prioritized over less critical data, thus improving the overall user experience. Additionally, the device supports robust error correction algorithms, further enhancing the reliability of data transmissions.

Another characteristic that stands out in the 2160 Series is the ease of installation and configuration. The 07M2160-GS often comes with a user-friendly interface, allowing system administrators to set up and manage the device without extensive training. This ease of use is complemented by comprehensive support resources provided by Patton Electronics, ensuring that customers can troubleshoot and optimize their devices effectively.

Furthermore, the 07M2160-GS is designed with scalability in mind, making it an ideal choice for growing businesses. The modular architecture allows for easy upgrades and expansions, ensuring that organizations can adapt their communications infrastructure as their needs evolve.

In summary, the Patton Electronic 07M2160-GS offers an exemplary combination of advanced features, cutting-edge technologies, and user-friendly characteristics. This device is well-suited to meet the demands of modern telecommunications, ensuring that businesses can maintain reliable communication channels as they grow and adapt to an ever-changing digital landscape.