d.Turn on power. If the unit still does not operate, turn off power and replace the dome drive with a unit that is good, if you have a spare. Check the switch settings on the substitute dome drive before installing it. If you do not have a spare, return the dome drive to the factory. Also return the back box electronic assembly. Refer to the Back Box Electronic Assembly Removal section.

e.If you substituted a dome drive, turn on power. If the unit operates, the original dome drive is bad. Return it to the factory. If the unit still does not operate, then the interconnect board is bad. Return the back box electronic assembly to the factory; refer to the Back Box Electronic Assembly Removal section.

Symptom: Fan does not operate.

1.Turn off power.

2.Remove the lower dome:

In-Ceiling Models - Insert the flat blade of a screwdriver into one of the slots on the trim ring and twist the screwdriver to pop loose the trim ring and lower dome.

Pendant Models - Remove the two screws that hold the trim ring to the back box. Insert the flat blade of a screwdriver into the slots on the trim ring and twist the screwdriver to free the lower dome from the back box.

3.Remove the dome drive: Push in on the green drive eject tab on the side of the dome drive and gently rock the dome drive to release the latch. When the green latch releases, pull the dome down.

4.Make sure the connector for the fan is fully seated.

5.Replace the dome drive. Turn on power. If the fan does not operate, return the back box electronic assembly and dome drive to the factory for repair. Refer to the Back Box Electronic Assembly Removal section.

Symptom: Alarms not cycling when more than one alarm is active

Reset all your alarm priorities to all LOW or all HIGH (refer to the Alarms section for an explanation of alarm high/low priorities). To reset the alarm priorities, do the following:

1.Go to the Main Menu Access section and follow the instructions for accessing the programming main menu.

2.Go to the Alarm Priority section and follow the instructions for setting the alarm priority.

Symptom: Alarms not going to preset

1.Check that the preset is defined.

2.Check that no higher priority alarm is activated.

3.Check that a pattern is not set for the affected alarm(s). If a pattern is set, the alarm will run a pattern, not go to a preset. If a pattern (or patterns) is set, reset the pattern(s) to NO PATTERN.

To reset a pattern, do the following:

1.Go to the Main Menu Access section and follow the instructions for accessing the programming main menu.

2.Go to the Alarm Pattern section and follow the instructions for setting the alarm pattern.

Symptom: Alarms not starting a pattern

Ensure that the pattern selected is valid. Any time you expect a pattern to execute, make sure the pattern is recorded correctly and is valid.

Symptom: Motion problems

When troubleshooting motion problems on a system where alarms are connected, you can eliminate alarms as a cause of the problem by disconnecting the alarm block in the back box.

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Pelco Manual C1487M-C (7/99)

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Pelco c1487-c Symptom Fan does not operate, Symptom Alarms not going to preset, Symptom Alarms not starting a pattern