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MAINTAINING THE GATEWAY
Use the Gateway Maintenance page to restart the daemon, reboot the system, or restore the default database.
The following tasks can also be performed from the Gateway Maintenance page:
• Test connections for the e-mail server and network directory. Refer to Testing Connections on page30.
• Set up the maximum number of users who can log on to the system.
Figure 25. Gateway Maintenance Page
SETTING THE MAXIMUM NUMBER OF USERS
Use the Gateway Maintenance page to set the maximum number of simultaneous sessions that can be established with a Web client. (Each time
a user logs on to the Web client represents a session.)
1. In the MaxUserLogin field, enter the maximum number of users who can be logged on. Enter any number from 1–100.
2. Click Apply.
After the MaxUserLogin is reached, users attempting to log on are denied and a message appears stating that the maximum number of users has
been exceeded.
RESTARTING THE GATEWAY DAEMON
The gateway daemon allows network requests, hardware activity, and scheduled tasks to run without user interaction. Restarting the gateway
daemon removes the current streams and lists, and rebuilds all of the tables. Consider restarting the daemon if the video stream is sluggish or
erratic, if the video stream cannot be restarted, or if lists are not populating correctly.
1. Click the Restart button to restart the gateway deamon.
2. A message appears asking you to confirm the restart. Click OK to proceed or click Cancel. The browser remains active; you do not need to
log on again.
3. Reselect the options from the Gateway List and Camera List to view streams and lists.
WARNINGS:
• Performing any of these actions (restart, reboot, or restore) will impact the system and available data, as well as interrupt workflow.
• Do not perform any of the steps in this section without careful consideration.
Do not restore the database default without discussing the step with Pelco Product Support. Contact Pelco Product Support at
1-800-289-8100 or 1-559-292-1981.