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Pelco GW5000 REBOOTING THE GATEWAY, RESTORING THE DEFAULT DATABASE, CONFIGURING THE E-MAIL SERVER

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REBOOTING THE GATEWAY

Rebooting a gateway shuts down and restarts the system. Consider rebooting the gateway if you have restarted the gateway daemon (refer to

Restarting the Gateway Daemon on page28) but still cannot view video stream or lists.

1. Click the Reboot button. You will not receive a confirmation message. The system proceeds immediately to reboot. Unsaved data will be

lost and must be reentered.

2. Restart the browser and log on to the Web client again.

RESTORING THE DEFAULT DATABASE

To restore the default database, click Restore DB.

CONFIGURING THE E-MAIL SERVER

Configure the Endura Gateway to perform the following functions:

• Retain users’ e-mail addresses. Refer to Setting User Attributes on page33 for instructions about entering user addre sses.

• Send broadcast e-mails to all users.

• Test to verify that e-mail server is connected.

Figure 26. E-mail Server Configuration Page

Follow these steps to configure the e-mail server.

1. On each page, enter the appropriate information:

• Enter the Host Name of the SMTP e-mail server (for example, mail.company.org).

• Enter a User Name, which has been assigned the Administrator role.

• Password for that User Name.

• Confirm the Password.

2. Click Apply to save the new information.

WARNING: Restoring the default database overwrites all events that occurred before the last archive of the database. Contact your Pelco

Product Support representative before restoring the default database.

Contents

Main Page Contents Page List of Illustrations Page Regulatory Notices RADIO AND TELEVISION INTERFERENCE Video Quality Caution FRAME RATE NOTICE REGARDING USER-SELECTED OPTIONS Security Notice Description APPLICATION SCENARIO Before You Begin PARTS LIST Qty Description USER-SUPPLIED PARTS LIST Qty Description PACKAGE CONTENTS Figure 3. Accessory Pack Figure 2. Major Package Components ACCESSORY PACK SHOWN ACTUAL SIZE Figure 4. Rack Mount Kit Equipment Placement and Rack Mounting PRODUCT SERIAL NUMBER LABEL PLACEMENT DESKTOP INSTALLATION RACK MOUNTING Page Page Page Connections CONNECTING POWER CONNECTING TO THE NETWORK Operation FRONT PANEL CONTROLS AND INDICATORS u REAR PANEL INDICATORS UNIT STARTUP UNIT SHUTDOWN Network Configuration INTRODUCTION CONFIGURING THE LAN FIREWALL CONFIGURING THE WAN FIREWALL TESTING WEB CLIENT CONNECTIVITY RESOLVING ROUTER SOURCE ADDRESS AND PORT TRANSLATION ACCESSING THE ENDURA NETWORK OVER A VIRTUAL PRIVATE NETWORK Configuring the Endura Gateway LOGGING ON TO THE WEB CLIENT FOR THE FIRST TIME ENTERING THE PUBLIC NETWORK INTERFACE HOST INFORMATION ENTERING THE PRIVATE NETWORK INTERFACE HOST INFORMATION ADDING DEVICE NETWORK ADDRESSES CONFIGURING THE NETWORK DIRECTORY INTERFACE ESTABLISHING EVENT ARCHIVE SETTINGS GETTING STATUS OF ARCHIVED EVENTS MAINTAINING THE GATEWAY SETTING THE MAXIMUM NUMBER OF USERS RESTARTING THE GATEWAY DAEMON REBOOTING THE GATEWAY RESTORING THE DEFAULT DATABASE CONFIGURING THE E-MAIL SERVER SENDING BROADCAST MESSAGES TESTING CONNECTIONS TESTING E-MAIL Page Configuring Users on the Web Client CREATING A USER EDITING USER ATTRIBUTES AND ROLES SETTING USER ATTRIBUTES CHOOSING A ROLE ADDING GATEWAYS DELETING A USER Appendix A: Replacing the Operating System Drive Appendix B: Updating Software Appendix C: Configuring Internet Explorer Appendix D: Working with Multiple Gateways CREATING A NEW ACTIVE SCHEMA ATTRIBUTE CREATING A NEW USER IN THE ACTIVE DIRECTORY CREATING A NEW COMPUTER IN THE ACTIVE DIRECTORY Appendix E: Bandwidth Selection Appendix F: Troubleshooting Specifications MODEL NUMBER VIDEO/AUDIO NETWORK FRONT PANEL INDICATORS/FUNCTIONS PHYSICAL WEB CLIENT SYSTEM REQUIREMENTS STANDARDS/ORGANIZATIONS PRODUCT WARRANTY AND RETURN INFORMATION