Philips 14PV258, 21PV358 9. Before you call an engineer

EN
No recording possible:
•The TV channel you want to record is not
stored or you selected the wrong programme
number:check TV channels stored.
• A cassette was inserted that does not have
the security tab (cannot be used to record):
cover the hole with adhesive tape or use a
cassette with an intact security tab.For more
information, please see the section
‘Preventing accidental erasing’in chapter
‘Manual recording’.
If, contrary to expectation, you have any prob-
lems using this TV-Video Combi, it may be
caused by the following reasons.
Your TV-Video Combi does not respond to
any button being pressed:
•There is no power supply:check the power
supply.
•Parental control is on:switch the parental con-
trol off.
•A programmed recording is currently being
made:if desired, cancel the programmed
recording.Please see the section ‘Problems
and solutions for programmed recordings’in
chapter ‘Programming a recording (TIMER)’.
•There is a technical problem:disconnect from
the mains power supply for 5 minutes, then
power-up again.
Resetting devices to default factory settings
* Attention:all the information stored (time and
date, TIMER) will be cleared.
1.Switch the TV-Video Combi to stand-by.
2.Press and hold and at the
same time for 2 seconds or more.
Cassette is jammed in the TV-Video Combi:
• Don’t use force.Pull out the mains plug for
the moment.Then, call an engineer.
Remote control does not work:
• Remote control not pointed toward the TV-
Video Combi:point it at the TV-Video Combi.
• There is a technical problem:take out the bat-
teries, wait for 10 seconds and place them
back.
• Batteries have run out:change the batteries.
No picture when you play a cassette:
•There is no recording on the cassette:
change the cassette.
Poor picture quality when you play a cas-
sette:
•Your TV is not properly adjusted.
•The cassette is badly worn or of poor quality:
use new cassette.
•Tracking is not properly adjusted:turn to sec-
tion ‘Manual tracking’.
•Magnetism from nearby appliances and geo-
magnetism might affect the colour of the TV
picture.Move the TV-Video combi away from
such sources.The TV-Video combi will read-
just itself automatically.If you want to initiate
an immediate readjustment, unplug the TV-
Video combi from the mains and plug it in
again approximately 30 minutes later.
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You can also call the customer service centre
in your country.
The telephone numbers can be found on page
16 of this operating manual.Have the model
number (MODEL NO.) and the production num-
ber (PROD.NO.) of your TV-Video Combi ready.
9. Before you call an engineer
[14PV235/ 21PV385]
No recording possible:
•‘VPS/PDC’switched on but ‘VPS/PDC time’
wrong:enter ‘VPS/PDC time’ exactly to the
minute.Check your aerial connection.
SMART Clock does not work:
•You have stored on programme number ‘P01’a
TV channel that does not transmit Teletext.
Store on ‘P01’a TV channel that transmits
Teletext.
•Poor Teletext reception.Store a TV channel on
‘P01’with good Teletext reception.
•You have not activated the SMART Clock func-
tion.Switch the function ‘ON’.
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