Maintenance, Error Message, Troubleshooting

In This Case...

This chapter explains the troubleshooting methods for paper jams, error messages and mechanical problems for your machine.

Maintenance and Troubleshooting...	5-1
Paper Jams	5-2
If paper jam occurs in the fusing area	5-3
If paper jam occurs in the duplex unit ....	5-7
If paper jam occurs in the bypass tray ....	5-8
If paper jam occurs in the paper cassettes
(cassette 1 and cassette 2)	5-9
If paper jam occurs in the paper cassettes
(cassette 3 and cassette 4)	5-10
If paper jam occurs in the large capacity
cassette	5-11
Document Jams	5-12
Replacing Drum Cartridge/Toner Bottle ...	5-14
Drum cartridge/Toner bottle	5-14
Replacing toner bottle	5-15
Replacing drum cartridge	5-17
Maintenance	5-19
Clean outside of the unit	5-19
Cleaning ADF glass/Document glass	5-20
Cleaning platen cover	5-22
Cleaning document feeder roller	5-23

Error Message	5-24
If the alarm sounds	5-24
Error code	5-25
Displayed messages	5-27
When Power Failure Occurs	5-34
Main unit operation	5-34
Memory backups	5-34
Documents erased notiﬁcation	5-35
Troubleshooting	5-36
Unit does not operate	5-36
The machine does not transmit	5-37
The machine does not receive	5-38
Image quality problems	5-39

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Image 15

Muratec MFX-2830 manual Document Jams Replacing Drum Cartridge/Toner Bottle, Maintenance, Error Message, Troubleshooting

Contents

149 Trademarks Series/N-in-1Combine Sleep Mode Duplex Scanner Staple Finisher Useful optionsBatch Transmission OfﬁceBridge Pro Paper Cassettes Punch FinisherBin Tray Duplex Printer Contents Finishing Interrupt Copy Checking Copy Print Queue How to Perform Basic CopySelecting the Paper and Copy Zoom Copy Copy Functions Settings Making Booklet Booklet CopyCard Copy Function Combination List 161 149 Polling Communications Specifying Transmission Time DelayedSending Cover Page with Documents Forwarding Received Documents Enlarging and Sending Documents Enlarge Using Alternative Phone Network ServiceFaxing and Copying the Same Document at Once Fax&Copy 128 130 Entering/Editing Speed-Dial 162 Transmission Default Settings 192Other Settings 194 Printing Fax Settings List 198 Checking Number of Printed Pages Paper SettingsDevice Management Settings Changing Soft Keys Troubleshooting MaintenanceError Message When Power Failure Occurs Index Main Speciﬁcations Title Page Getting Started Getting Started Regulatory informationCustomer information United States of America FCC Part Canada Canadian ICES-003 Getting Started Obligations Limited warranty Safety information Laser SafetyInternal Laser Radiation Laser Safety Label For the United StatesCdrh regulation Where to set up your machine Before using your Muratec machine General Precautions Power requirements Storing and handling the toner bottle Do not put furniture or equipment on the power cord Do not burn toner bottles Symbol and terms Operating tips About and symbol About Symbol Equipment conﬁguration Part Names and Functions ADF Part Names and Functions Main unit Main unit part names and functions Copy FAX 16Getting Started Duplex unit FinisherPunch Kit Bin tray Large capacity cassette Control panel part names and functions Mode Key To change the screen Touch Screen Display Touch Screen Display Part names and functions Fax Ready Setting key Key displays and functionsCursor keys Power switch Power Switch and Energy Power Switch and Energy Save Energy Save and energy save mode Bypass tray Loading PaperAcceptable paper sizes Paper cassette Loading Paper How to store paperUnacceptable paper Duplex printing Printing area Automatic paper supply functionArea image shown below cannot be printed on How to load paper Loading paper in paper cassette Loading paper into large capacity cassette Open the bypass tray Loading paper into bypass tray When the paper size is registered see Copy ReadyAuto-detected paper size is displayed For plain paper How to load paper into bypass tray by paper type For envelopes Place the printing surface down- ward and load the ﬁlm For label sheets Bypass Paper SettingsPaper Settings Bypass paper registration Press Custom 1 Size Paper typesRegistering custom sizes Press Paper Type 08.5 Custom 1 SizePress Length Ppr. Length Loadable document sizes How to Load Document 11 × Document precautionsHow to Load Document Document scan range How to load document Align the document to the back of the left side How to Enter Characters Character entry screenCharacter entry screen Entering lower case letters How to Enter CharactersEntering alphabet characters Name Acter to be entered Entering symbols and special charactersSymbols that can be entered are as follows Select Symbol Select the symbol or special char Entering spaces Entering numbers using the numeric keypadEntering numbers/spaces Entering numbers from the character panel Deleting characters Deleting/Inserting characters How to Enter Characters Inserting characters Conﬁgure the settings required by the machine Basic Settings Setting Mode Press User Install User installUser Install Basic Settings Setting Mode Press Language Setting the languageSetting the current time Press Time Setting Press Comm. Line Setting the daylight saving timeSetting the communication line Press Set Daylight Saving Select the reception mode 2Press Enter after selecting Setting the reception modeSelect the reception mode to match the usage Press Reception Mode How to select the reception mode Three types of sender’s names can be set Setting dial tone detectionSetting the sender name Press Dial Tone Detection Press TTI Number Setting the standard TTISetting the TTI number Press Standard TTI Paper jam Assists with operational and troubleshooting proceduresVoice Guidance Voice Guidance Key Operation guidance mode Voice guidance itemsVoice Guidance Example Speed-Dial Enter/Edit Voice guidance settingsSpeed Dial Enter/Edit Press the function you want to set ManagementGuidance Press Guidance Situations when voice guidance is given Copy Copy When the document size cannot be automatically detected Before CopyingDocument size automatic detection Doc.Type Auto Contrast Paper size is unsuitable Select the desired document Type from the touch screen Document type/contrast settingDocument type Press Doc.Type Press Contrast 001Contrast Before Copying Rotate copy Setting reset Set Memory overflow Memory 1% Memory overﬂow during copyingScanning Press Stop to return to the standby screen Load the document How to Perform Basic Copy Next document setting How to Perform Basic CopyWhen using the ADF Yes When using the document glassSet next document Press Yes while the document is being scanned Set next doc ScanningStartedScan Pages 1 PrintPages 1 Copie 1 Memory 98% Next doc Press Next Doc. The next doc- ument will be scanned Copying using both document glass and ADFDuplex Copy Pleted, load the next document Copy Reserve Ready Set When the document is scannedUsing the document glass, press Copy reservation Selecting the Paper and Copy To automatically select the paperOthers Set Bypass copy is available with the bypass tray Bypass copyCopy Ready 001 Selecting the Paper and Copy Zoom 100% Zoom CopyZoom to match paper size Automatic magniﬁcation Load the document Press Zoom Touch screen Zoom CopyPress Auto Select the desired paper from Copy Functions Zoom by specifying magniﬁcation Set magniﬁcation 77% 003 Performing zoom copy 50% Finishing Select Enter FinishingPress Finishing Finishing Interrupt Copy Ing copied before the interrup When copying has been comInterrupt Copy Pleted, press Interrupt Press Jobs Waiting to Print Press Reserved Copy Checking Copy Print QueueJobs Waiting to Print Press Checking Copy Print Queue This shows the reserved copyWaiting status 28COPY Basic Copy Features Advanced Combined Copy Combine Combined CopyPress Copy Press Others Press Combine Ment to be combined on to one CombineSelecting the paper Select the number of docu Press Yes Press Enter When entering a separationCombined Copy Entering a separation line Line, press Line Select the position you want to change Changing the document orderTo change the position of a Document, press Position Layout Combined Copy Setting the image layoutTo set the layout, press Lay- out Select the layout Press Enter to set the lay- out position Setting the magniﬁcation Adjust settings and select Enter To go back, select CombinePress Ratio to change the copy magnification 129% Repeat Repeat CopyPress Copy Press Others Press Repeat Repeat Copy Select the number of imageRepetition Adjust settings and select Enter To go back, select Repeat RepeatTo select the paper, press Pa- per Select the paper Repeat Copy Entering a separator line To enter a separator linePress Line Layout Mode Repeat Copy Setting the magniﬁcation Press SeriesCopy Series Copy SeriesCopyFAX SeriesCopySeries Copy Left Press Reset to cancel the series copy settings Erase border Erasing Document Shadows Erasing Document Shadows Erase Border/Erase Center Press EraseBordrPress on Border When setting the erase area on top and bottomEraseBordr Press T&B Border Press R&L Border Press EraseCentr Erase center Press EraseWidth EraseCentr Press TopUp Copy TopUp Copy TopUp Copy Margin Adding Margin MarginPress Others Press Margin Press on Press Enter Top Adjust settings and select Enter To go back, select MarginMargin Adding Margin Margin XY Zoom RatioW 100 % XY Zoom100 Use the arrows or numeric keypad Press XY inch Setting to copy to speciﬁed size XY inch Doc Width Select the sizes you want to change Press Others Press Nega/Posi Copying with Black and White Start Recopying Previous Copy Job How to perform last job copy Press START. Copying will begin Last Job010 Recopying Previous Copy Job Last Job Yes No Deleting last job documentPress Others Press Last Job Press EraseDoc Press Yes to delete the Last Job document When the optional duplex unit is installed Duplex CopyingTypes of duplex copying 1sided How to bind copied documentsOne-sided copying of duplex document Press DuplexCopy Press 2 1 sided DuplexCopy Duplex CopyingPress Right & Left or Top Press Enter Press Doc. Bind to set doc- ument binding Duplex copying of duplex documentDuplex model only Press DuplexCopy Press 2 2 sided Press Reset to cancel the duplex copy settings Select the document bind position Duplex copying of one-sided documentPress DuplexCopy Press 1 2 sided Press Enter Press Bind to set the bind- ing position Start Doc. Bind Left Press DuplexCopy Select Book FacePress Enter Press Doc. Bind to set the document binding Press Left or Right DuplexCopy BookFace Zoom Duplex Copying Setting the magniﬁcation Bind Right Press DuplexCopy Doc. Bind Right Binding position and document loading method Making Booklet Booklet Copy For left binding/right binding Making Booklet Booklet CopyPress Others Press Booklet Booklet Press Copy Frompaper.the touch screen, select For top binding Booklet Changing paper Legal Auto Changing magniﬁcation Mode Layout When setting image layoutPress Layout when setting booklet copy Press Mode 1 or Mode Press Others Press Card Copy Card Copy 99% Card CopyCard Set next doc Memory 99% Copy Function Combination List Function Combination List Paper selection Zoom Function Combination List Canceling one of combined advanced copy functions Display for advanced copy function that cannot be combined2in1 Press OFF Press Enter Erase border setting is can- celed Individual function cancellation method 92COPY Advanced Copy Features Advanced Copy Settings Copy Functions Settings Sample copy function settingsPress Copy Functions Default Other Settings Settings Default SettingsCopy Functions Settings Press Default Settings ON, OFF Default settings list List Other settings listPrinting copy settings list Press Settings List Settings List Press Copy SettingsPress Yes Copy settings list will be printed FAX FAX CANCEL/JOB Confirm Select document size When automatic document size detection cannot be doneBefore Transmitting Automatic document size detection Press Others Setting the TTIFax Ready Before Transmitting Select the desired resolution Transmission resolution/contrast settingTransmission resolution Press Resolution Fax Functions Quick memory transmission Dialing symbols Overseas setting Press orPress OverseasTx Transmitting Faxes How to perform basic transmission Document will be scanned Transmission will begin To send multiple documents using the document glassTransmitting Faxes Use the numeric keypad to enter the fax number Transmitting using speed-dial Transmitting using one-touch key Press Others Press Speed Dial Fax Ready Mode Numeric List Transmitting using address book Location Transmitting Faxes All Press Numeric List Numeric list Transmitting Faxes Alphabet Group Many tabs cause the trouble for switching over Press Index Press the tab you want to dis- playSelected tab is displayed. Se- lect the location Press Others Press Redial How to redial manuallyRedialing Redial Auto Redial Automatic redial Set Scanning When using quick memory transmissionWhen using memory transmis- sion/document storage Memory overﬂow Transmitting manually Specify the loction Tel Tel Office Changing Document ScanADF → Document glass Atlanta Press Start Press Yes while scanning the document Changing Document Scan in Mid Scan Mixed Transmission Press Tx Start when all Document glass → ADFDocuments have been scanned Press Stop to cancel the scan If a document is being communi Canceling/Checking Communication DocumentCanceling/Reviewing communication document Illuminates Press Delayed Commands Review commandsDelayed Commands Canceling/Checking the Communication Document Canceling/Reviewing broadcast transmission by location Press Detail List of communication reserved Press Show History Are displayed Show HistoryCommunication history will Be displayed 2The communication results will be printed Command Journal Printing the command listPress Journal List Press Command List Press Yes. The command list will be printed Telephone Number Print Printing command documentsStore Doc Settings Command Doc Mand document is printed Press Yes. The selected com To change the number of rings Auto receiving mainly for fax Fax ready modeReceiving Faxes Your machine rings Fax reception will begin Fax reception will start immedi- ately without ringing Your machine will shortly delay the ringing after receptionReceiving Faxes Answering phone calls Answer the call Start Using both the answering machine and fax Ans/Fax ready mode Receiving Faxes Answering phone calls Pick up the handset when the machine rings Answer the call Primarily using the phone Tel ready mode Receiving Faxes Dallas Office Operations during ReceptionDisplay during reception Out-of-paper reception Ception print queue status Press Jobs Waiting to PrintPress FaxReceive Document This displays the intercepted re Recording Effective record areaReduction margin Recording DivisionHalf-page reception Rotated reception Recording list Paper size priority How to make a phone call Making Phone CallOne-Touch key Making Phone Call Tel 1111-1111 How to receive a phone call Adjusting volumePick up the handset when the machine rings Answer the phone Faxing and Copying the Same Document at Specifying Transmission Time Delayed Trans Transmitting Fax to Multiple Recipients Broadcast Performing broadcast transmissionsPress Broadcast Example When the numeric keypad is used to input the numberTransmitting Fax to Multiple Recipients Broadcast Inputtion. the fax number of the loca Press Location Using the Address Book to delete receiving partiesReviewing and deleting selected locations Location Using groups Group transmission Load the document Press FAXPress Others Press Group Tx Specifying Transmission Time Press Delayed Tx Specifying Transmission Time Delayed Transmission Batch Tx Box Bundling Faxes & Sending toRegistering batch transmission boxes FaxFunctions Use the keypad or a speed-dial Batch Tx003Los AngelsOffice Press Tx Time Box Name Enter a name for the batch transmission box Press Box Name Press Yes Printing the batch transmission box listOther Lists Press Other Lists Press Batch Tx Box Deleting batch transmission boxes Fax FunctionsPress Fax Functions Press Batch Tx Box Press Delete Step DeleteTo continue deleting other batch Transmission boxes, repeat from Sending batch transmissions Press Others Press Batch TxSelectbox. the batch transmission To store a document selsct Yes Documents will be scannedTransmitted at a specified Time Batch Tx Doc To print out documentsPress Batch Tx Doc Press Delete Press Batch Tx Doc To delete documents Press Other Lists Press Batch Tx Doc Printing out the batch transmission document list Printout Example Press Fax Functions Press Cover Sending Cover Page with DocumentsEntering messages Up to 120 characters can be entered for each message Printing the cover Sending Cover Page with DocumentsPress Other Lists Press Cover 78FAX Advanced Fax Features Cover page settings Sending Cover Page with Documents Default OFFPress Others Press Cover Forwarding Received Documents Entering forwarding conditionsPress Fax Functions Fax Forward Forwarding Received DocumentsPress Fax Forward Press Individual Individual settings01 001, 002 Speciﬁed time Forwarding Received Documents Auto print Press Auto PrintAuto PrintOFF Deleting forwarding conditions Press Fax Functions Press Fax Forward Press DeleteWarding conditions, repeat from Press Other Lists Press Fax Forward Printing a list of forwarding conditions 86FAX Advanced Fax Features Press Fax Functions Press Fax Forward Press Setting Fax forwarding settings Being Read by Others Security Reception Security reception settings SecurityRx OFF Press SecurityRxUse the numeric keypad to enter the protect passcode SecurityRx Enter the Passcode and select Enter Printing out security reception documentsPress Security Rx Doc Rx Doc Security RxF-DocCode Polling document storage Polling CommunicationsPolling document storage Polling Polling Bulletin StorePolling Communications Press Polling Doc Deleting polling documents storage Press Store Doc Settings Press Delete Press Polling Doc Printing out scheduled polling documents Press Yes to print out the poll- ing documentPolling Press Others Press Polling Polling Polling Cancel Enter Sub-addresses and passwords Performing F-Code CommunicationsWhat are F-code transmissions? Performing F-Code Communications Functions used with F-code communications Select the F-code box you want to register Registering F-code boxesCode Box Press Fax Functions Press F-Code Box Press Enter/Edit Select the type of F-code box Press Box Name Registering F-code security boxesSecure Box Press Secure Box If a password is required enter Password and select Enter Entering a passwordEnter a password and hold time as necessary Press Password Enter hold time Setting the hold timePress Hold time Days Enter the box name Press Enter Registering F-code bulletin boxesBulletin Box Press Bulletin Box Select either on or OFF, then press Enter Setting protected receptionPassword Press Rx Protect Auto Print OFF Setting auto printSetting overwrite Press OverWrite Setting deletion of documents after transmission Entering an I.D. codePress I.D.Code Press Relay Box Registering F-code relay boxesFCode Relay Box London Office Sub-Address345345345 Not set Setting the sender name TTI TypePress TTI Type Select the desired method Clear To change the settings of F-code boxesPress , then press I.D.Code To change the box type Select a box to delete Enter Deleting F-code boxesPress Fax Functions Press F-Code Box Press Delete Select item to edit Enter Enter I.D.Code Printing F-code box listTo continue to delete other Press Other Lists Press F-Code Box Batch Tx Doc Block Junk Fax Transmissions using sub-addresses F-code transmission Load a document Press FAX Press OthersPress F-Code Tx 11221122 Press Others Press FPolling Reception using sub-addresses F-code polling 112233*Redial Speed Dial Load a document Storing documents in bulletin boxes Press Bulletin Box Doc Bulletin Box Doc Printing stored documents Press F-Code Doc Code Doc Deleting stored documents Documents you want to deLete are stored All stored documents Press Other Lists Press F-Code Doc Printing a stored document list ProgramF-Code Doc. Fax Cover Press Fax&Copy Faxing and Copying the Same Document at Once Fax&Copy Fine Atlanta 99% Resolution FineFaxing and Copying the Same Document at Once Fax&Copy Reserve Place the document in the ADF Press FAX Scanning and Sending Duplex DocumentsLoading the document and printing out at the destination Sending duplex documents Scanning and Sending Duplex Documents Press Enlarge Tx Enlarging and Sending Documents 154% Enlarging and Sending Documents Enlarge Transmission Sending One Section of Document Document GlassLoad a document Press FAX Press Scan Size Sending One Section of Document Scan Size Ring pattern OneLine + Distinctive Ring Detection DRD Set DRD DRD settingsOther Settings Press Fax Functions Press Other Settings Press Set DRD If on was selected, enter the ring pattern setting Press Ring PatternRing PatternA Register the dial preﬁx number in advance Using Alternative Phone Net- work Service ProvidersPress Fax Functions Press Other Settings Registering dial preﬁxes Press Dialing Options Using dial preﬁxes to send faxes Press Others Press PreFix Using dial preﬁx to make a phone callUsing Alternative Phone Network Service Providers N123456 Masking the PIN What is PIN masking? Setting PIN mask PIN ModeMasking the PIN 002New York Office Entering speed-dials Mode Prog.One-Touch Cancel Enter Entering program one-touch keys Mode If you select Mode 1 use star power Dialing while using the PIN mask Masking the PIN If you select Mode 2 the machine guides you 147Load a document Press FAX Enter the location Performing batch transmission while using the PIN mask Follow the fax number byStar and enter the PIN Management Managing Communications Printing journal reportPress Journal List Select the type of report you want to print out Press Yes Journal ReportManaging Communications Press Journal Report Press Management Press Auto Print Journal Printing journal report automatically Name How to read journal report Press Fax Functions Press Default Settings Press Tx Report Transmission conﬁrmation report setting Tx Report Issuing a one-off transmission conﬁrmation report Set block junk faxes Blocking Junk Faxes Blocking Junk Faxes Press Other Settings Press Block Junk Fax Press SettingSelect mode and select Enter Block Junk Fax If you select Mode 2 or Mode 0111223344 Deleting registered number Press Other Lists Press Block Junk Fax Printing block junk list Registering Program One-Touch 174 Entering/Editing Entering/Editing Speed-Dial 006 Enter/EditChapter20066666-6666 Entering/Editing Speed-Dial 006Seattle Office Select the applicable group number Press EnterGroup No Group No01,02 To enter the contact name in the one-touch keys Dial When selecting from the Address BookWhen selecting from the one-touch keys Press an unregistered speed 1234-5678 Entering method 2 Enter the number using the numeric keypad Yes No 006Seattle Office Deleting speed-dialPress Speed Dial Press Delete 006Seattle Office 005Houston Office Inserting a new contact in the speed-dial number listInsert Press Speed Dial Press Insert Pause Select the speed-dial you want to delete Deleting speed-dials and moving up the numbersDelete And Move Up Press Speed Dial Press Delete And Move Up Printing speed-dial list Number Registering Program One Touch Press Fax Functions Press Program One-TouchProgram Edit Program One-TouchPress the program one-touch Number you want to enter or Entering delayed transmission FunctionUse the arrows or numeric keypad to Registering Program One-Touch Entering polling reception Entering F-code transmission 11221122 Entering F-code polling 112233 11111-2222 Deleting program one-touchPress Fax Functions Press Program One-Touch Press Delete Press the program one-touch key number you want to delete 11111-2222 Press Other Lists Press Program One-Touch Printing program one-touch list Printout Example Select a program one-touch key How to use program one-touch Document is scanned and delayed transmission performed Enter the group name Press Enter Entering Group NamesGroup Name Press Group Name Dial destinations, repeat from Entering Group NamesGroup name is now entered To continue to enter other speed 02Asia Printing group listGroup Group Copy FAX Transmission Default Settings Setting examplePress Fax Functions Press Default Settings Press Resolution Set other defaults as well Transmission default settings listTransmission Default Settings Default for resolution is set Min Other Settings Other Settings Other Settings Underlined items are the factory default Copy FAX Printing Fax Settings List Press Settings List Press Fax SettingsPress Yes Fax settings list is printed out Printing Fax Settings List 200FAX Fax Settings Checking the Number of Printed Pages Common Settings for Copy and Fax Press Macro Setting up macrosMacros Marco Macros Select the number That you want to enter/edit1Not registered Enter the title Press Enter to complete the en- try When you have entered Start Changing titles of macro keys RunPress Edit Title Select the program number Deleting macrosPress Macro Press Enter Selectdelete.the macro key you want to Press Yes to delete Printing macro key list Press Settings List Press Macro List Executing macros RunPress Yes This runs the entered operations Setting running speed for macro keys Default NormalPress Key speed Changing Soft Keys Press Management Press Soft KeySoft Key Select the soft key you want to set Soft KeyChanging Soft Keys Select the standby screen you want to set Managing Operating Conditions by Department Register copy charge Cost managementPress Cost Management Cost Management Managing Operating Conditions by Department$/Page Press Depart. Management Press Enter/Edit Register department numbers and namesDepart. Management You can register up to 100 department numbers and names 001000044500 003GHI Deleting department numbers and namesPress Depart. Management Press Delete Select a number to delete Copy Department management settingsSetting Press Depart. Management Press Setting Faxing and copying using department management function Enter Fax Number forOther party Keypad to enter the department Managing Operating Conditions by Department Making CopiesPress Copy Set the documents Use Or the numeric Press Settings List Press Department List Printing department listList Yes No Total Charge $ Deleting accumulated data This section describes how to delete all accumulated dataPress Depart. Management Press Counter Reset Counter Reset Press Depart. Management Press Protect Protecting department management settings Printing List of Documents Stored in Memory Press Setting list Press Store Doc List Type Printing List of Documents Stored in Memory User Counter Checking the number of printed pages using the touch screenChecking the Number Printed Pages Press Counter Select Print Total or Scan When Print Total is selectedCounter Checking the Number of Printed Pages Paper Settings Sample settingsPress Paper Settings Press List Paper Press Select by Paper Size Paper SettingsList Paper Selecting by paper size Selecting by cassette Press Select by CassetteSelect by Cassette OFF Auto List of paper settings To sort the documents per reception Management Device Management Settings Copy Protect Press Copy ProtectPress on to use the copy pro- tect function Screen in step Device Management Settings Device management setting list Refer to Printing journal Underlined items are the factory default Printing device management list Press Settings List Press System Settings Press Yes Device Management List will be printed Press Settings List Press Function List Printing function listFunction list will be printed Settings This Case Appendix 42Common Settings for Copy and Fax Function Settings This Case Troubleshooting Fuser unit and the area around it are extremely hot Paper Jams If paper jam occurs in the fusing area Paper JamsGentlyper. pull out the jammed pa Open the fuser tray Gentlyper. remove the jammed pa If a switchback unit is installed This case If a duplex unit is installed If paper jam occurs in the duplex unit Open the duplex unit cover C5Close the right duplex unit cover If paper jam occurs in the bypass tray Close the bypass tray Pull the lever C4 on the right lower door and open the cover If paper jam occurs in the large capacity cassette Lift the ADF cover release Document Jams Continue storing Document JamsOpen & Check Blinking Cover Continue to store? Toner bottle Replacing Drum Cartridge Toner BottleDrum cartridge/Toner bottle Drum cartridge Pull out the empty toner bottle Replacing toner bottleReplacing Drum Cartridge/Toner Bottle Lift up the toner holder Seal Toner hopper Toner holder Replacing drum cartridge New drum detected Press Start Clean outside of the unit Maintenance Cleaning ADF glass/Document glass Close the platen coverDirt is heavy Wipethe cover.the contact glass of inside Maintenance Cleaning contact glass inside the coverLift the ADF cover release lever A1 to open the ADF cover Cleaning platen cover Maintenance Cleaning document feeder roller If the alarm sounds Error Message Error Message Error code Reception Errors Displayed messages Common XXX shows the cassette type such as 1st 2nd, 3rd or 4th Fax-Related PIN FAX CANCEL/JOB Confirm Copy-Related XXX shows the cassette type such as 1st 2nd, 3rd or 4th Memory backups When Power Failure OccursMain unit operation What happens when power failure occurs During the power failure Documents erased notiﬁcation When Power Failure Occurs Unit does not operate Troubleshooting Machine does not transmit Troubleshooting Machine does not receive Printer Image quality problems Per Document glass is dirty Clean the document glass Printer 42In This Case... Maintenance and Troubleshooting Appendix Main unit Main Speciﬁcations Main Speciﬁcations Option-related Duplex Unit option Appendix Numerics Index 132 Index 144 MAI order number OMMFX2830 MML item number DA1-90100-60

Muratec MFX-2830 Document Jams Replacing Drum Cartridge/Toner Bottle, Maintenance, Error Message

Models: MFX-2830

CONTENTS

In This Case...

Maintenance and Troubleshooting...

Paper Jams

Document Jams

Replacing Drum Cartridge/Toner Bottle ...

Maintenance

Error Message

When Power Failure Occurs

Troubleshooting