Troubleshooting
If you follow the steps below and do not resolve the problem, contact your Muratec dealer.
Symptom | Cause | Countermeasure | Reference page | |||||
Print quality is faint | The paper is damp. | Replace with a new paper. | ||||||
(smudged, unclear) |
|
|
|
|
| |||
The contrast setting is incorrect. | Set correctly. | |||||||
|
|
| ||||||
|
|
|
|
|
|
|
| |
|
|
| The drum cartridge is worn out or | Replace with a new drum cartridge. | ||||
|
|
| broken. |
|
|
|
| |
|
|
|
|
|
|
|
| |
|
|
| The toner bottle is running low. | Replace with a new toner bottle. | ||||
|
|
|
|
|
|
|
| |
|
|
| Is the original document yellow or | If you are the recipient, ask the |
|
|
| |
|
|
|
|
|
| |||
|
|
| green? | sender to change the document to a |
|
|
| |
|
|
|
| black color. (We recommend making |
|
|
| |
|
|
|
| a copy.) |
|
|
| |
|
|
|
|
|
|
|
| |
|
|
| Is paper other than that specified in | Use the paper specified in this man- | ||||
|
|
| this manual? | ual. |
|
|
| |
|
|
|
|
|
|
|
| |
White or black spots appear | You are using the wrong type of pa- | Use the right type of paper. | ||||||
|
|
| per. |
|
|
|
| |
|
|
|
|
|
|
|
| |
PRINTER |
|
| The drum cartridge is worn out or | Replace with a new drum cartridge. | ||||
|
| |||||||
|
| broken. |
|
|
|
| ||
|
|
|
|
| ||||
|
|
|
|
|
|
| ||
|
|
|
|
|
|
|
| |
|
|
| The platen cover plate or cover pad | Clean the platen cover plate or | ||||
|
|
| is dirty. | cover pad. |
|
|
| |
|
|
|
|
|
|
|
| |
Black stripes or smudges ap- | The ADF glass in the ADF or the | Clean the ADF glass and document | ||||||
pear. | document feeder roller is dirty. | feeder roller. |
|
|
| |||
PRINTER
Regularly spaced smudges or | There is dirt on the paper feeder | Make a few test copies. |
|
|
| ||
|
|
| |||||
stripes appear. | route. |
|
|
|
| ||
|
|
|
|
|
|
|
|
|
|
| The drum cartridge is worn out or | Replace with a new drum cartridge. | |||
|
|
| |||||
|
|
| broken. |
|
|
|
|
|
|
|
|
|
|
| |
PRINTER
Black stripes or smudges ap- The paper is damp. | Replace with a new paper. | |||
pear. |
|
|
|
|
| You are using the wrong type of pa- | Use the right type of paper. | ||
|
| |||
|
| per. |
|
|
|
|
|
|
|
| PRINTER | The platen cover plate or cover pad | Clean the platen cover plate or | |
| is dirty. | cover pad. |
| |
|
|
| ||
Getting Started
COPY
Chapter1
COPY
Chapter2
COPY
Chapter3
FAX
Chapter1
FAX
Chapter2
FAX
Chapter3
FAX
Chapter4
Common Settings
In This
Case...
Appendix
In This Case... ● Maintenance and Troubleshooting | |
|
|