Troubleshooting

Image quality problems

If you follow the steps below and do not resolve the problem, contact your Muratec dealer.

 

 

Symptom

Cause

Countermeasure

Reference page

 

 

 

 

 

 

 

 

 

 

 

Print quality is faint

The paper is damp.

Replace with a new paper.

1-29

(smudged, unclear)

 

 

 

 

 

The contrast setting is incorrect.

Set correctly.

2-4, 3-4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The drum cartridge is worn out or

Replace with a new drum cartridge.

5-17

 

 

 

 

 

 

broken.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The toner bottle is running low.

Replace with a new toner bottle.

5-15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the original document yellow or

If you are the recipient, ask the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

green?

sender to change the document to a

 

 

 

 

 

 

 

 

 

 

black color. (We recommend making

 

 

 

 

 

 

 

 

 

 

a copy.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is paper other than that specified in

Use the paper specified in this man-

1-26

 

 

 

 

 

 

this manual?

ual.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

White or black spots appear

You are using the wrong type of pa-

Use the right type of paper.

1-26

 

 

 

 

 

 

per.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PRINTER

The drum cartridge is worn out or

Replace with a new drum cartridge.

5-17

broken.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The platen cover plate or cover pad

Clean the platen cover plate or

5-22

 

 

 

 

 

 

is dirty.

cover pad.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Black stripes or smudges ap-

The ADF glass in the ADF or the

Clean the ADF glass and document

5-20, 5-21

pear.

document feeder roller is dirty.

feeder roller.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PRINTER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Regularly spaced smudges or

There is dirt on the paper feeder

Make a few test copies.

 

 

 

 

 

 

stripes appear.

route.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The drum cartridge is worn out or

Replace with a new drum cartridge.

5-17

 

 

 

 

 

 

 

 

 

RINTER

broken.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Black stripes or smudges ap-

The paper is damp.

Replace with a new paper.

1-29

pear.

 

 

 

 

 

You are using the wrong type of pa-

Use the right type of paper.

1-26

 

 

 

 

 

 

 

 

 

 

 

 

per.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PRINTER

The platen cover plate or cover pad

Clean the platen cover plate or

5-22

 

is dirty.

cover pad.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Getting Started

COPY

Chapter1

COPY

Chapter2

COPY

Chapter3

FAX

Chapter1

FAX

Chapter2

FAX

Chapter3

FAX

Chapter4

Common Settings

In This

Case...

Appendix

In This Case... Maintenance and Troubleshooting

5-39

Page 459
Image 459
Muratec MFX-2830 manual Image quality problems, Printer