The document is Is the document loaded properly?
not scanned when Is the memory full? performing memo-
ry transmission
Is the recipient’s line busy?
Is the phone number correct?
Is the document loaded properly?
The machine does Are you transmitting correctly? not transmit
Manual transmis- Did you press START after putting Press START before putting the handset down. sion does not work the handset down?
Does not send even Is the type of phone line set cor- Make sure all settings should match the phone
if dialing the num- rectly?line properties. ber
Is the type of phone line set cor- Make sure all settings match the phone line
rectly?properties.
Is there something wrong with the Ask the recipient to check that the machine is
recipient’s machine?working properly. (Power, paper, etc.)
Documents are not Are the documents loaded with the Reload the document. transmitted con- edges of the paper all line up?
tinuously Do the documents include pages These pages should be set on the document smaller than the minimum width glass and kept separate from the other pages. (120 mm)?
Is the recipient’s phone number cor- If you are using the speed-dial or one-touch key,
rect?make sure the number is registered correctly by printing out the list of speed-dial numbers.
Check how much memory is left.
Set the document correctly.
Wait until the line is available and try again.
Dial the correct number.
Set the document correctly.
Countermeasure
Check the procedure and try again.

Troubleshooting

Status

Check item

Countermeasure

Reference page

 

 

 

 

 

 

The content regis-

Do you turn off the power and leave

The batteries that hold registered content may

 

 

 

 

 

 

tered for the time

the unit on for long periods or ev-

have died. Contact your Muratec dealer.

 

 

 

data and speed-

eryday?

 

 

 

 

dial disappears

 

 

 

 

 

 

 

 

 

 

 

The cover will not

Are you pushing down on only one

Push down on both sides of the cover.

 

 

 

 

 

 

shut

side of the cover?

 

 

 

 

 

 

 

 

 

 

Getting Started

COPY

Chapter1

The machine does not transmit

Status

Check item

 

 

Reference page

3-8

3-172

1-53

1-42

1-42

1-53

1-42

3-21

1-42

COPY

Chapter2

COPY

Chapter3

FAX

Chapter1

FAX

Chapter2

FAX

Chapter3

FAX

Chapter4

Common Settings

In This

Case...

Appendix

In This Case... Maintenance and Troubleshooting

5-37

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Image 457
Muratec MFX-2830 manual Machine does not transmit, Troubleshooting