Troubleshooting

Status

Check item

Countermeasure

Reference page

The content regis-

Do you turn off the power and leave

The batteries that hold registered content may

 

 

 

 

 

 

tered for the time

the unit on for long periods or ev-

have died. Contact your Muratec dealer.

 

 

 

data and speed-

eryday?

 

 

 

 

dial disappears

 

 

 

 

 

 

 

 

 

 

 

The cover will not

Are you pushing down on only one

Push down on both sides of the cover.

 

 

 

 

 

 

shut

side of the cover?

 

 

 

 

 

 

 

 

 

 

The machine does not transmit

Status

Check item

Countermeasure

Reference page

The machine does

Are you transmitting correctly?

Check the procedure and try again.

3-8

not transmit

 

 

 

 

 

Is the recipient’s phone number cor-

If you are using the speed-dial or one-touch key,

3-172

 

 

rect?

make sure the number is registered correctly

 

 

 

 

 

by printing out the list of speed-dial numbers.

 

 

 

 

 

 

 

 

 

 

Is the type of phone line set cor-

Make sure all settings match the phone line

1-53

 

rectly?

properties.

 

 

 

 

 

 

 

 

 

 

Is there something wrong with the

Ask the recipient to check that the machine is

 

 

 

 

 

 

 

 

recipient’s machine?

working properly. (Power, paper, etc.)

 

 

 

 

 

 

 

 

 

Documents are not

Are the documents loaded with the

Reload the document.

1-42

transmitted con-

edges of the paper all line up?

 

 

 

 

tinuously

 

 

 

 

 

Do the documents include pages

These pages should be set on the document

1-42

 

 

smaller than the minimum width

glass and kept separate from the other pages.

 

 

 

 

(120 mm)?

 

 

 

 

 

 

 

 

 

 

Does not send even

Is the type of phone line set cor-

Make sure all settings should match the phone

1-53

if dialing the num-

rectly?

line properties.

 

 

 

ber

 

 

 

 

 

Is the document loaded properly?

Set the document correctly.

1-42

 

 

 

 

 

 

 

 

Is the phone number correct?

Dial the correct number.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the recipient’s line busy?

Wait until the line is available and try again.

 

 

 

 

 

 

 

 

 

 

 

 

 

Manual transmis-

Did you press START after putting

Press START before putting the handset down.

3-21

sion does not work

the handset down?

 

 

 

 

 

 

 

 

 

 

The document is

Is the document loaded properly?

Set the document correctly.

1-42

not scanned when

 

 

 

 

 

Is the memory full?

Check how much memory is left.

 

 

 

performing memo-

 

 

 

 

 

 

 

 

ry transmission

 

 

 

 

 

 

 

 

 

 

 

Getting Started

COPY

Chapter1

COPY

Chapter2

COPY

Chapter3

FAX

Chapter1

FAX

Chapter2

FAX

Chapter3

FAX

Chapter4

Common Settings

In This

Case...

Appendix

In This Case... Maintenance and Troubleshooting

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